Mariner Finance Avaliações 

797
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I couldn’t ask for better place and the ease are getting it all done. They went out of the way to help me and actually got me more than I expected Stacey and Patrick at the Wytheville branch was exc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After receiving some mail from them I had a few questions. I decided to just stop by their office and get some answers and I was greeted by Stephanie who was very nice and understanding about my quest... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mariner Finance are very professional and with that they are on top of their jobs. If your late on a payment, they will be calling you but I must say, I've only had staff wanting to help me figure ou... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

horrible customer support i mean worst experiences i have ever had with a lender, took them 2 weeks after my initial approval of a loan to get anywhere and it ends with myself without any authorizatio... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de empréstimos

Sobre Mariner Finance

Escrito pela empresa

Personal loans customized for you!†

Whether you want to consolidate your debt, pay your bills, or travel to your dream destination, Mariner Finance is here to help you. Explore our personal loans today and move one step closer to addressing your financing needs.

APPLY ONLINE NOW

Checking offers will not impact your credit score*

Why Mariner Finance:

  • Fast and Easy – Just complete & submit your loan application online.
  • Personalized Offer – Checking offers will not impact your credit score*.
  • 15-day Satisfaction Guarantee - No fees, if you are dissatisfied and return your money in 15 days**.

Loans We Offer:

  • Personal Loans
  • Wedding Loans
  • Debt Consolidation Loans
  • Vacation Loans
  • Home Improvement Loans
  • Car Loans

Locate a Branch:

Mariner Finance, serving communities since 1927, operates coast-to-coast with physical locations in over half the states. Our experienced team members are ready to assist with your financial needs.

LOCATE A BRANCH

Mariner Finance, LLC (“Mariner”) and/or WebBank, as applicable, (collectively “Lender,” “we,” or “us,” as applicable) offers personal loans from $1,000 to $25,000, with minimum and maximum amounts dependent on the underwriting of the loan and subject to applicant’s satisfaction of eligibility requirements and approval by Lender, and an applicant’s state of residence for Mariner-originated loans. Terms and conditions apply.

†Online loans between $1,500 and $14,000, originated by WebBank, except online loans in CA and MD originated by Mariner Finance, LLC. Loans greater than $14,000 or less than $1,500 may be originated by Mariner through Mariner’s branch network. For GA residents, online and in-branch loan amounts only available for greater than $3,000 Any stated APR represents the cost of credit as an estimated yearly rate, and each applicant’s specific interest rates and fees are determined as permitted under federal or state law (as applicable) based upon loan amount, term, the applicant’s ability to meet specific credit criteria including, but not limited to, credit history at the time of application, income, debt payment obligations, and other factors such as availability of collateral, and state of residency for Mariner-originated loans. Not all applicants will qualify for the lowest rates or larger loan amounts, which may require a first lien on a motor vehicle not more than ten years old titled in the applicant’s name with valid insurance. Any loan by phone and/or online closing process requires a compatible mobile or computer device on which you can access your email and electronic documents. Not all loan types are eligible for loan by phone or online loan closing. APR ranges from 15.99% to 35.99%. Loan terms range from 12 to 72 months. As an example, with an amount financed of $5,000.00 the borrower receives $5,000.00 at an APR of 30.99% and an interest rate of 27.98%, which includes a finance charge of $3,779.68. Under these terms, the borrower would make 48 monthly payments of $182.91, for a total of payments of $8,779.68. The amount financed may not be the net proceeds paid if charges other than interest are included in the loan.

*The process uses a “soft” credit inquiry to determine whether a loan offer is available, which does not impact your credit score. If you continue with the application process online and accept a loan offer, or are referred to a branch and continue your application there, we will pull your credit report and credit score again using a “hard” credit inquiry. This “hard” credit inquiry may impact your credit score.

**Mariner Finance’s 15-Day Satisfaction Guarantee provides that if, for any reason, you inform us that you are dissatisfied with your loan and you repay it in full within 15 days of the date of the loan in the form of certified funds, all finance charges will be waived with no penalties. A cancellation of your Mariner Finance loan will not impact, affect, and/or cancel the terms of any purchase of a vehicle or other item(s) with the proceeds of your loan. Additionally, your return to the dealer or seller of any vehicle or other item(s) purchased with your loan proceeds will not constitute a cancellation of your Mariner Finance loan.

California Residents: Loans made or arranged pursuant to a California Financing Law license.

VA Residents: Mariner Finance of Virginia. LLC, Licensed by the Virginia State Corporation Commission, Consumer Finance Company License No.CFI-114.

KS Residents: Kansas Supervised Loan License – SL.0027121

Mariner Finance, LLC. NMLS No. 166564 www.nmlsconsumeraccess.org


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

797 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

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4,1

Todas as avaliações

(797)

130 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I filed my application online and got a…

I filed my application online and got a call back from Michael. Everything was ready to go before I got to the office and the entire process in the office took just over 30 minutes. Michael was great to work with. I would recommend him to anyone needing assistance.

3 de junho de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Edwin, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

The great and friendly attitude

The great and friendly attitude of everyone in the office. Carlos went to great lengths to explain what was happening and how best to prepare me for the future. I highly recommend anyone searching for some financial help to see the folks at Mariner Financial!

3 de junho de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

We are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

My experience was great and a quick and…

My experience was great and a quick and easy process! I would recommend Mariner Finance to everyone! Lisa was fantastic!

27 de maio de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

We are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 1 de um total de 5 estrelas

They crucify you with finance charges

Awful company. They crucify you with predatory interest rates and refuse to settle for a lesser amount if you lose your job. Satans Business so Stay Away!!!! The will sue you until you are homeless and drain you of all your blood to sell it to repay the debt. Soulless awful business.

27 de maio de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thank you for your feedback, Halie. Mariner attempts to qualify each applicant for the most favorable loan terms available. The executed contract clearly and prominently outlines the loan terms, such as finance charges, late fee assessment, and amount of payments, which the customer must acknowledge and sign to confirm acceptance of the loan agreement. Furthermore, interest rates are set and regulated by the state the customer resides in. If you have any further questions or concerns, please reach out to our Customer Relations Department at (844) 338-2080, so we can further assist you.

Avaliado com 1 de um total de 5 estrelas

This Company has Horrible Service

This Company has Horrible Service. DON'T TAKE A LOAN OUT? YOU WILL REGRET IT IN THE END. Responses with James Brown in the Sapulpa, Oklahoma Area was Horrible to work with. The Prepaid Checks sent out did not Disclose a 4 year pay OFF! Early Pay Off had Pre K. Agents who could Not Accept Payments. It took 40 minutes to Close this Loan. LOOK ELSEWHERE IN GETTING A LOAN.

20 de março de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thank you for taking the time to share your feedback, Sandy. We regret to hear that your experience did not meet your expectations and apologize for the frustration you encountered.
Mariner Finance strives to provide clear communication and quality customer service to every customer. Our “Loan by Mail” program is a direct mail loan offer extended to credit-qualified individuals and complies with all applicable state and federal regulations. As required by law, the prescreened offer clearly states that it is a loan offer and that by executing the document, the individual is entering into a contractual loan agreement with Mariner Finance. The offer also clearly outlines all loan terms and required disclosures, including repayment terms and applicable fees.
If you have any additional questions, please contact our Customer Relations Department at (844) 338-2080.

Avaliado com 5 de um total de 5 estrelas

My appreciation .

For me
I had a great experience with Mariner Finance. The loan process was fast, easy, and very helpful when I needed financial support quickly. The staff was professional and friendly, and I received my loan very fast. Thank you, Mariner Finance! I cannot hesitate to refer someone else's he is in need of loan.

23 de maio de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Pillymaria, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 1 de um total de 5 estrelas

Horrible predatory service with hidden…

Horrible predatory service with hidden fees and grossly inflated interest rates

23 de maio de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

We greatly appreciate your feedback, Pete. Mariner attempts to qualify each applicant for the most favorable loan terms available. The executed contract clearly and prominently outlines the loan terms, such as finance charges, late fee assessment, and amount of payments, which the customer must acknowledge and sign to confirm acceptance of the loan agreement. Furthermore, interest rates are set and regulated by the state the customer resides in. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

Avaliado com 1 de um total de 5 estrelas

Mariner Finance sent me a check that I…

Mariner Finance sent me a check that I didn't request. The check was for $ 1,200.00, if you cashed the check there was a $500.40 fee added on to the loan amount that now is a $1,700.40 loan with a 35.98% annual interest rate, What a rip off.

18 de maio de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thank you for your feedback, Tom. You are referencing a prescreened firm offer of credit, also known as a "Loan by Mail,” which is a direct mail loan offer that complies with all applicable state and federal regulations, and is extended to credit qualified individuals. Furthermore, the disclosed interest rates are set and regulated by the consumer’s state of residence. There is clear and prominent information disclosed on the offer on how to Opt Out of receiving prescreened offers of credit from Mariner and any other company. If you would like to opt out of receiving such offers please follow those instructions. If you require further assistance please call our Customer Relations Department at (844) 338-2080 or by email at contactus@marinerfinance.com.

Avaliado com 1 de um total de 5 estrelas

The application process and receiving…

The application process and receiving the loan wasn't a problem at all. The problem is with the horrendous customer service that you receive when you try to make your payments. This company switched off automatic payments and allowed my account to accrue late fees and ultimately a lowered credit score. Requests to take payments were not fulfilled. The attitude from the San Antonio office manager was atrocious. She spoke to me as if she was the star of a Jerry Springer episode. Need I say more.

DESPITE DISCUSSING THESE ISSUES AT LENGTH ON THE PHONE, THE REPLY BELOW STATES THEY KNOW NOTHING OF IT ALL....... Oh boy!

20 de maio de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thank you for bringing this matter to our attention, Marian. We sincerely apologize for the frustration you experienced regarding your account and interactions with our team.
After reviewing your account, we found no late payments, no late fees, or negative reporting to the credit bureaus. However, we understand your concerns and want to ensure your questions are fully addressed.
A member of our Operations Management team will contact you within the next 24–48 hours to discuss your account further. In the meantime, you are welcome to contact our Customer Relations Department for immediate assistance at (844) 338-2080.

Avaliado com 3 de um total de 5 estrelas

watch out for the products

The customer service was very nice, I didn't mind the higher than normal interest rate because you can pay it off earlier to reduce that. I didn'like the add on products that are financed just like the loan , for example 2000 products equal an additional 4000 or more if you don't pay the loan off earlier. As I was closing the loan, the products were slid in as part of the conversation, and when I said I didn't want them , I could feel the tone in the room change, the payments did drop by 40 dollars a month as well. Although I caught it, I felt like the way it was stated was done deceptively, and there are probably plenty of people paying for products they don't need because they have other insurance that will cover their debt if an issue was to arise. Watch out for the products they are financed in your loan too.

18 de maio de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thank you for taking the time to share your experience. Our goal each day is to provide an exceptional customer experience, and we apologize that your most recent interaction did not meet that expectation. Please be advised that all of our credit insurance and ancillary products are optional and do not affect your approval. Mariner Team Members are trained to present all qualifying products so an informed decision can be made. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

Avaliado com 5 de um total de 5 estrelas

Aida was very professional and…

Aida was very professional and courteous with me. She clearly explained things about the loan and the details of the loan.

20 de maio de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

We love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Everything was timely. David was professional

Everything was timely

20 de maio de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Jonathan, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 10 STARS ALL THE WAY

⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 10 STARS ALL THE WAY! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

I was in need of a $5,000 loan, and LendingTree referred me to Mariner Finance.

I had not heard of the company before, but because I truly needed financial assistance, I decided to give them a call — and I am so thankful that I did!

From the very beginning of the phone call until the moment I walked out with my direct deposit funding, my experience was absolutely AMAZING.

Branch Manager Natalie Caceres, along with Claudia Jimenez who finalized and completed my loan process, were professional, knowledgeable, patient, welcoming, and truly a delight to work with. They made me feel comfortable, respected, and valued throughout the entire process.

The loan process was smooth, efficient, and straightforward. The terms were explained clearly and were very easy to understand, and the payment options were convenient and manageable.

In today’s world, it is rare to find customer service that genuinely makes you feel cared for — but Natalie, Claudia, and the entire Mariner Finance team exceeded my expectations.

I would highly recommend Mariner Finance to anyone seeking financial assistance or loan services.

Thank you forevermore to Ms. Natalie and the entire team for your kindness, professionalism, and outstanding customer service! ❣️

18 de maio de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

VERY INVITING ATMOSPHERE VERY PEOPLE

VERY INVITING ATMOSPHERE VERY PEOPLE FRIENDLY PEOPLE GODLY PEOPLE AND THEY'LL DO WHAT THEY CAN THEY WILL MEET YOU RIGHT WHERE YOU ARE AND ADVISE YOU GREATLY ABOUT WHY KAITLIN JOSIAH AND COREY ARE A GODLY PUT TOGETHER A GROUP OF PEOPLE YOU CAN'T HELP BUT WANT TO BE IN THERE DEALING WITH EITHER OF THE THREE OF THEM

13 de maio de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Rhondia, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Bryce Adams made the process easy and…

Bryce Adams made the process easy and explained everything. He even stayed late to finish the loan closing.

13 de maio de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Mike, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

From the beginning to the end

From the beginning to the end, we were satisfied with the entire process. And the young person who helped us was very informative, we will let friends and family members know about Mariner Finance.

11 de maio de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Norma, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

I had surgery and was out of work over…

I had surgery and was out of work over a year and my wife and I lived off our credit cards for a bit. We went to Mariner Finance in Asheboro and was approved for a loan,We paid it off early and then applied again and the same thing we paid it off early and then we asked for a bigger loan and was approved in minutes. We paid that off early as well got rid of our credit card debt and all that was done because of Mariner Finance. When either my wife or I walk my man Wyatt knows my wife and I by name. They are direct and explain everything so there is no gray area. We are very happy with them. Stopped by on Friday to just ask about a loan to expand our deck and they said they could do it and we would get a lower interest rate because of our history. Really good and upfront people at the Asheboro office. We are very satisfied.

8 de maio de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Paul, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Great easy and no hassle loans…

Great easy and no hassle loans affordable with easy terms staff is wonderful willing to help in anyway no pressure highly recommend

6 de maio de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Barbara, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 1 de um total de 5 estrelas

Mariner Finance insists on INCORRECTLY…

Mariner Finance insists on INCORRECTLY reporting my loan to credit bureaus as “currently in collections”.
I fell on hard times last summer after being unemployed for 14 months. I ended missing 3 payments. Mariner sued and we agreed to settle with bringing the loan current, which I did. We never went before a judge. As a matter of fact, Mariner had the suit dismissed. Every payment has been on time since.
Now I’m learning nearly a year later that Mariner is reporting the loan to credit bureaus as CURRENTLY IN COLLECTIONS and has been reporting EVERY payment since July 2025 as “collection “. Calling the Glen Allen, VA office was a waste of time . The agent acted superior and arrogant, constantly interrupted and talked over me, essentially telling me “this is how we do it”. Keep in mind that EVERY payment since the loan opened October 2023 until April 2025 was on time, including for over a year while unemployed. Stay away. A perfect history means nothing to Mariner if you stumble. Miss a couple payments a they will ruin your reputation.
Did I mention I was rejected for financing a house because of this?

28 de abril de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

We appreciate your feedback, Calvin. We understand how concerning it can be to see your account reported as a collection. Our intent is never to cause distress, but rather to follow industry regulations and reporting guidelines. While Mariner understands customers may experience difficulties that may temporarily prevent them from making scheduled loan payments, reporting accurate data is an essential obligation of data furnishers under the Fair Credit Reporting Act. If you would like to discuss this matter further or have any other questions, please call our Customer Relations Department at (844) 338-2080.

Avaliado com 5 de um total de 5 estrelas

Absolutely awesome experience

Absolutely awesome experience. Mrs.Lavern was so kind and patient. Excellent customer service. The loan process was super easy & quick. I appreciate you all. God bless you.

7 de maio de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Rhonda, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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