Mariner Finance Avaliações 

797
•
O TrustScore é 4 de um total de 5

4,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I couldn’t ask for better place and the ease are getting it all done. They went out of the way to help me and actually got me more than I expected Stacey and Patrick at the Wytheville branch was exc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After receiving some mail from them I had a few questions. I decided to just stop by their office and get some answers and I was greeted by Stephanie who was very nice and understanding about my quest... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mariner Finance are very professional and with that they are on top of their jobs. If your late on a payment, they will be calling you but I must say, I've only had staff wanting to help me figure ou... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

horrible customer support i mean worst experiences i have ever had with a lender, took them 2 weeks after my initial approval of a loan to get anywhere and it ends with myself without any authorizatio... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de empréstimos

Sobre Mariner Finance

Escrito pela empresa

Personal loans customized for you!†

Whether you want to consolidate your debt, pay your bills, or travel to your dream destination, Mariner Finance is here to help you. Explore our personal loans today and move one step closer to addressing your financing needs.

APPLY ONLINE NOW

Checking offers will not impact your credit score*

Why Mariner Finance:

  • Fast and Easy – Just complete & submit your loan application online.
  • Personalized Offer – Checking offers will not impact your credit score*.
  • 15-day Satisfaction Guarantee - No fees, if you are dissatisfied and return your money in 15 days**.

Loans We Offer:

  • Personal Loans
  • Wedding Loans
  • Debt Consolidation Loans
  • Vacation Loans
  • Home Improvement Loans
  • Car Loans

Locate a Branch:

Mariner Finance, serving communities since 1927, operates coast-to-coast with physical locations in over half the states. Our experienced team members are ready to assist with your financial needs.

LOCATE A BRANCH

Mariner Finance, LLC (“Mariner”) and/or WebBank, as applicable, (collectively “Lender,” “we,” or “us,” as applicable) offers personal loans from $1,000 to $25,000, with minimum and maximum amounts dependent on the underwriting of the loan and subject to applicant’s satisfaction of eligibility requirements and approval by Lender, and an applicant’s state of residence for Mariner-originated loans. Terms and conditions apply.

†Online loans between $1,500 and $14,000, originated by WebBank, except online loans in CA and MD originated by Mariner Finance, LLC. Loans greater than $14,000 or less than $1,500 may be originated by Mariner through Mariner’s branch network. For GA residents, online and in-branch loan amounts only available for greater than $3,000 Any stated APR represents the cost of credit as an estimated yearly rate, and each applicant’s specific interest rates and fees are determined as permitted under federal or state law (as applicable) based upon loan amount, term, the applicant’s ability to meet specific credit criteria including, but not limited to, credit history at the time of application, income, debt payment obligations, and other factors such as availability of collateral, and state of residency for Mariner-originated loans. Not all applicants will qualify for the lowest rates or larger loan amounts, which may require a first lien on a motor vehicle not more than ten years old titled in the applicant’s name with valid insurance. Any loan by phone and/or online closing process requires a compatible mobile or computer device on which you can access your email and electronic documents. Not all loan types are eligible for loan by phone or online loan closing. APR ranges from 15.99% to 35.99%. Loan terms range from 12 to 72 months. As an example, with an amount financed of $5,000.00 the borrower receives $5,000.00 at an APR of 30.99% and an interest rate of 27.98%, which includes a finance charge of $3,779.68. Under these terms, the borrower would make 48 monthly payments of $182.91, for a total of payments of $8,779.68. The amount financed may not be the net proceeds paid if charges other than interest are included in the loan.

*The process uses a “soft” credit inquiry to determine whether a loan offer is available, which does not impact your credit score. If you continue with the application process online and accept a loan offer, or are referred to a branch and continue your application there, we will pull your credit report and credit score again using a “hard” credit inquiry. This “hard” credit inquiry may impact your credit score.

**Mariner Finance’s 15-Day Satisfaction Guarantee provides that if, for any reason, you inform us that you are dissatisfied with your loan and you repay it in full within 15 days of the date of the loan in the form of certified funds, all finance charges will be waived with no penalties. A cancellation of your Mariner Finance loan will not impact, affect, and/or cancel the terms of any purchase of a vehicle or other item(s) with the proceeds of your loan. Additionally, your return to the dealer or seller of any vehicle or other item(s) purchased with your loan proceeds will not constitute a cancellation of your Mariner Finance loan.

California Residents: Loans made or arranged pursuant to a California Financing Law license.

VA Residents: Mariner Finance of Virginia. LLC, Licensed by the Virginia State Corporation Commission, Consumer Finance Company License No.CFI-114.

KS Residents: Kansas Supervised Loan License – SL.0027121

Mariner Finance, LLC. NMLS No. 166564 www.nmlsconsumeraccess.org


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

797 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(797)

130 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fast and comprehensive

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Robert, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

My experience with the Taliyah Booker…

My experience with the Taliyah Booker was first class . She took time and was patient with me . As i older person not being tech savvy she was great .

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Mike, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

The friendly staff was amazing.

The friendly staff was amazing.
Everyone was polite and happy.

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thank you for your kind words, Sam. We strive to provide superior customer service and are happy to hear you were satisfied with your personal loan process. We look forward to our continuing relationship.

Avaliado com 4 de um total de 5 estrelas

The overall process of getting approved…

The overall process of getting approved for our home improvement project was easy and simple. However, no offense to the person that called me to talk to me about our loan and how to start making payments, but the person that called sounded really unprofessional and like they didn’t know what they were talking about or what they were even calling about. My husband and I were sitting there on the phone and they basically said that they were calling and to ask ask us if we had any questions about anything and we haven’t been directed in any specific way how to start making payments or when to make payments as we never received anything in the mail, the lady that talked on the phone sounded really uneasy and not professional at all as if they were ashamed somehow to be reaching out to us. It is just a really awkward conversation.

11 de dezembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thank you for your feedback, Kelly. Our goal each day is to provide an exceptional customer experience and we apologize that your most recent interaction did not live up to that expectation. Your experience and concerns will be addressed with Operations Management. If you would like further assistance or have any questions, please call our Customer Relations Department at (844) 338-2080.

Avaliado com 5 de um total de 5 estrelas

I am truly grateful to be a customer of…

I am truly grateful to be a customer of Mariner Finance. The representee was very professional. She was helpful and understanding. She understood my limitation goals I set for myself. This place is AMAZING!

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Shonna, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Filled out app on line got a call and…

Filled out app on line got a call and approved for much higher than I want. Went into store met with most wonderful lady signed some papers and loan was in my bank before I left store. Wonderful experience.

10 de dezembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

We love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 1 de um total de 5 estrelas

Poor customer service!!

Do not apply to this company! The Cartersville branch gave bad customer service. By saying your approved. Then you send all information. They say they will call back to finalize but never call. I had to keep calling back to get my status. Then my agent Amber says sorry I forgot. My boss changed their mind on the approval . Mind you this was three days in. The reason was very poor at best. Don't waste you time and energy!

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thank you for your feedback. We aim to deliver an exceptional customer experience and are sorry to hear that we did not meet those expectations. Your feedback will be shared with regional management to identify areas for improvement. You will also receive an adverse action notice within 30 days, explaining the factors that affected the credit decision. If you have questions or would like to request a written statement of the specific reasons behind the credit decision, please contact our Customer Relations Department at (844) 338-2080 or email ContactUs@marinerfinance.com.

Avaliado com 5 de um total de 5 estrelas

I would highly recommend mariner and…

I would highly recommend mariner and Darlene was absolutely excellent and this is the second time I’ve used them and they’re great 👍

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Pamela, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 1 de um total de 5 estrelas

I received a promotional check from…

I received a promotional check from mariner finance nearly 3 years ago, I always paid on time not one late payment. I attempted to obtain a loan for the holidays and brought all verification as requested. After 3 hours of the wait game, I was denied because my husbands driver’s license had our old address then they requested a copy of my lease agreement, no problem mad a call and it was sent. The manager then returned stating my husband’s income could not be accepted. In spite of the social security award letter and statements from our bank. Our experience was awful inspite of our transparency. The loan amount was 1/3 of the original loan. Our experience was embarrassing despite our efforts to comply with their request all of which was verified. Thank God I have one year to pay them out. I would not recommend them at all unless you’re willing to be treated less than a citizen

5 de dezembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thank you for your feedback, Sedonia. We strive to deliver an outstanding customer experience and apologize for not meeting those expectations. It is important to note that loan offers presented to an applicant are conditional based on the information provided by the applicant, and the applicant is advised that offers are subject to change based on the applicant's credit qualifications and the ability to successfully complete all verification requirements. After review of the verification documents provided, you did not meet the minimum requirements for the amount requested. If you have any questions or concerns, please feel free to contact your local branch office or our Customer Relations Department at (844) 338-2080.

Avaliado com 5 de um total de 5 estrelas

10 out of 10 recommend

I worked with Connie who was amazing. Quick ,easy and upfront process.

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Kelli, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Martina was really great

Martina was really great. Took her time explaining everything to me. I would highly recommend my friends and family.

19 de novembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Nancy, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. We look forward to our continuing relationship.

Avaliado com 4 de um total de 5 estrelas

Great experience

My experience was great very professional and easy to maneuver around was not time consuming and going from plan A to the final plan being plan F was great. Would recommend to family and friends although percentage rate was high experience was great

20 de novembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Leslie, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

I felt as though they cared…

I felt as though they cared about helping me get my loan, not just going through the motions. I'm very happy with my initial experience and I'd recommend Mariner Finance to anybody. Thank you!

19 de novembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Gabriel, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

First of all Sharon is so kind

First of all Sharon is so kind, helpful, fast and thorough.Mariner is the best with my quick and easy loan that helped me tremendously .

12 de novembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Alice, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Angelica was so welcoming and made me…

Angelica was so welcoming and made me feel at ease. I was shocked that I got approved!! I had gone to two previous companies that day, and Mariner came through for me!! Workers were very friendly! I would definitely recommend Mariner to my family and friends! Thank you!

11 de novembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Joann, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 1 de um total de 5 estrelas

Scammed

My wife and I took out a loan with Mariner Finance a month ago. We left (after waiting almost 3 hours in their branch) with the understanding that we had borrowed $7500. The agent rushed us through the "paperwork" (which was actually a computer screen she swiped through rapidly). Now, as of a few days ago, we've found out that they've added an additional $8000 to our loan, based on some shady 20+ year old debt. This is a total scam. I filed bankruptcy in 2019 and this so-called debt was from 2002 - so it would not have been legitimate. All my debts prior to 2019 were dismissed.

11 de novembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Our goal each day is to provide an exceptional customer experience, and we apologize that your most recent interaction did not live up to that expectation. We understand your concerns and would like to clarify that before signing, the executed contract clearly and prominently outlines the loan terms, including any previous loan balance (if applicable), finance charges, interest rate, late fee assessment, and payment amount, which was acknowledged and signed when applying your electronic signature, confirming acceptance of the loan agreement. Copies of all of these documents are made available at loan closing and online. Furthermore, after review, your situation has already been escalated and is being reviewed by Operations Management. If you have any additional concerns beyond those already being investigated, please contact our Customer Relations Department at (844) 338-2080.

Avaliado com 1 de um total de 5 estrelas

The app doesn’t rotate like every other…

The app doesn’t rotate like every other app does. And they charge you for making a payment.

3 de novembro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Leary, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

Avaliado com 5 de um total de 5 estrelas

Everything went smoothly and quickly

Everything went smoothly and quickly

29 de outubro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thomas, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Exceptional

My loan officer was very thorough and helpful. She was very knowledgeable and professional.Easy to work with and got me more than I could have expected. Thank you Ariel for all your help on Wed October 29, 2025!

29 de outubro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Terri, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

The workers are so kind

The workers are so kind. Great customer service! 👍🏽

29 de outubro de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Bigs, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais