Mariner Finance Avaliações 

797
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I couldn’t ask for better place and the ease are getting it all done. They went out of the way to help me and actually got me more than I expected Stacey and Patrick at the Wytheville branch was exc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After receiving some mail from them I had a few questions. I decided to just stop by their office and get some answers and I was greeted by Stephanie who was very nice and understanding about my quest... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mariner Finance are very professional and with that they are on top of their jobs. If your late on a payment, they will be calling you but I must say, I've only had staff wanting to help me figure ou... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

horrible customer support i mean worst experiences i have ever had with a lender, took them 2 weeks after my initial approval of a loan to get anywhere and it ends with myself without any authorizatio... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de empréstimos

Sobre Mariner Finance

Escrito pela empresa

Personal loans customized for you!†

Whether you want to consolidate your debt, pay your bills, or travel to your dream destination, Mariner Finance is here to help you. Explore our personal loans today and move one step closer to addressing your financing needs.

APPLY ONLINE NOW

Checking offers will not impact your credit score*

Why Mariner Finance:

  • Fast and Easy – Just complete & submit your loan application online.
  • Personalized Offer – Checking offers will not impact your credit score*.
  • 15-day Satisfaction Guarantee - No fees, if you are dissatisfied and return your money in 15 days**.

Loans We Offer:

  • Personal Loans
  • Wedding Loans
  • Debt Consolidation Loans
  • Vacation Loans
  • Home Improvement Loans
  • Car Loans

Locate a Branch:

Mariner Finance, serving communities since 1927, operates coast-to-coast with physical locations in over half the states. Our experienced team members are ready to assist with your financial needs.

LOCATE A BRANCH

Mariner Finance, LLC (“Mariner”) and/or WebBank, as applicable, (collectively “Lender,” “we,” or “us,” as applicable) offers personal loans from $1,000 to $25,000, with minimum and maximum amounts dependent on the underwriting of the loan and subject to applicant’s satisfaction of eligibility requirements and approval by Lender, and an applicant’s state of residence for Mariner-originated loans. Terms and conditions apply.

†Online loans between $1,500 and $14,000, originated by WebBank, except online loans in CA and MD originated by Mariner Finance, LLC. Loans greater than $14,000 or less than $1,500 may be originated by Mariner through Mariner’s branch network. For GA residents, online and in-branch loan amounts only available for greater than $3,000 Any stated APR represents the cost of credit as an estimated yearly rate, and each applicant’s specific interest rates and fees are determined as permitted under federal or state law (as applicable) based upon loan amount, term, the applicant’s ability to meet specific credit criteria including, but not limited to, credit history at the time of application, income, debt payment obligations, and other factors such as availability of collateral, and state of residency for Mariner-originated loans. Not all applicants will qualify for the lowest rates or larger loan amounts, which may require a first lien on a motor vehicle not more than ten years old titled in the applicant’s name with valid insurance. Any loan by phone and/or online closing process requires a compatible mobile or computer device on which you can access your email and electronic documents. Not all loan types are eligible for loan by phone or online loan closing. APR ranges from 15.99% to 35.99%. Loan terms range from 12 to 72 months. As an example, with an amount financed of $5,000.00 the borrower receives $5,000.00 at an APR of 30.99% and an interest rate of 27.98%, which includes a finance charge of $3,779.68. Under these terms, the borrower would make 48 monthly payments of $182.91, for a total of payments of $8,779.68. The amount financed may not be the net proceeds paid if charges other than interest are included in the loan.

*The process uses a “soft” credit inquiry to determine whether a loan offer is available, which does not impact your credit score. If you continue with the application process online and accept a loan offer, or are referred to a branch and continue your application there, we will pull your credit report and credit score again using a “hard” credit inquiry. This “hard” credit inquiry may impact your credit score.

**Mariner Finance’s 15-Day Satisfaction Guarantee provides that if, for any reason, you inform us that you are dissatisfied with your loan and you repay it in full within 15 days of the date of the loan in the form of certified funds, all finance charges will be waived with no penalties. A cancellation of your Mariner Finance loan will not impact, affect, and/or cancel the terms of any purchase of a vehicle or other item(s) with the proceeds of your loan. Additionally, your return to the dealer or seller of any vehicle or other item(s) purchased with your loan proceeds will not constitute a cancellation of your Mariner Finance loan.

California Residents: Loans made or arranged pursuant to a California Financing Law license.

VA Residents: Mariner Finance of Virginia. LLC, Licensed by the Virginia State Corporation Commission, Consumer Finance Company License No.CFI-114.

KS Residents: Kansas Supervised Loan License – SL.0027121

Mariner Finance, LLC. NMLS No. 166564 www.nmlsconsumeraccess.org


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

797 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(797)

130 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Be careful in choosing a loan company

Up til this week I've had great interactions with Mariner Finance, Glen Burnie, Maryland branch. I had decided to make my monthly payment early in the month of August 2025. I verified this anticipated move with our loan preparer (Jonae) along with the fact of using my bank account instead of my husband's which was lined up for automatic withdraws. She said it was fine. So there I made a early payment of a few hundred dollars feeling good about it. About a week later a few hundred was taken out of my husband's bank account causing it to overdraft. We reported this immediately wondering how did this happen. To date, we still are offered no explanation. They had us running around getting different information from us from our banks as though we were in the wrong. We feel they had no intention of returning the funds only to credit it to September's payment. Finally we asked to receive at least the overdraft fee we were charged. We couldn't accommodate their wants as we had no funds after they caused our overdraft. We can offer anyone dealing with this company to please be really careful cause this could happen to you.

18 de agosto de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

We greatly appreciate your feedback, Dana. Our goal each day is to provide an exceptional customer experience and we apologize that your most recent interaction did not live up to that expectation. It seems that our AutoPay feature was not clearly reviewed by the local branch office and we would like to clear up any remaining confusion. When recurring payments are set, they will process each month on the payment due date, regardless if extra payments or “early” payments are made. This is by design due to many customers opting to make extra payments to pay off their loan early to save on finance charges/interest or for our Sales Finance loans that have a Same-As-Cash promotion where payments cannot be late and the balance must be paid by the promotion’s expiration date. After review of your account, it seems your local branch did provide the refund of overdraft charges as you requested. If you have any further questions or need assistance with an issue in the future, please reach out to our Customer Relations Department at (844) 338-2080.

Avaliado com 5 de um total de 5 estrelas

Staff was helpful

Staff was helpful, knowledgeable, & caring. The agreement we made was fair for all parties. I'd highly recommend Mariner to anyone who is seeking a loan.

13 de agosto de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Richard, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

My experience with Mariner Finance at the Waldorf branch

My experience with Mariner Finance at the Waldorf location was excellent. Everyone was very friendly and helpful. The Branch Manager Maureen S. Was wonderful. I would definitely recommend Mariner Finance to my friends and family.

13 de agosto de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Marie, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Julie was awesome🙏🏽💪🏽

Very prompt, courteous, friendly, and professional service

13 de agosto de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Ernest, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

This place will work with you to try to get a loan you need

Well I got a check from them and I wanted to see if I can get a little more plus lower APR well at first didn't meet the criteria of getting a little more then Elizabeth said she'll see if I can get the APR lowered and sent everything to the underwriters didn't think they would get back so fast and they did with good news that I was going to get the a little amount I asked for and plus the check I had that added up to what I asked for did an amazing job. And they had it so easy to do the paper work a computer on the desk with a pen thing to just hit where I sign the big banks don't got that it's writing your signature out they got a nice advance computer.

7 de agosto de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Christina, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 1 de um total de 5 estrelas

Customer Service at the Carlise

Customer Service at the Carlise, Pa location is absolutely horrible, they always like to do a play on words to make you feel incompetent, very rude, I mean seriously if you can't handle being a CSR then don't be one. They always hang up on you because they don't know how to transfer phone calls and computers are down just about every time we call. The app never works. Doesn't exactly feel like our information is safe with them after constant tech issues. Buy a freaking computer use a tech department, upgrade something. At the end of the day its CSR is why I am making this complaint. Train your people or hire people that actually know the work. Worst financial institution we have ever used would not recommend and will never use them again. I recommend staying away from the Carlise facility until the lot of them are fired. They should just close this location.

11 de agosto de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Rob, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

Avaliado com 5 de um total de 5 estrelas

Friendly and professional manager

Friendly and professional manager. The whole process was stress free. Great first experience getting a personal loan.

6 de agosto de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Donna, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Great

Awesome staff, easy, stress-free experience.

30 de julho de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Alexis, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Very professional and sweet

Very professional and sweet. It was a very enjoyable experience. They gave me help when I needed it

30 de julho de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Eugene, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 1 de um total de 5 estrelas

I have used this company in the past…

I have used this company in the past without issues. However, I recently applied for a loan. I received multiple phone calls as well as emails telling me to contact my local branch (Orlando) to discuss the options. Once I called the local branch I was informed that my application couldn't be found in the system. I was given the number to call the corporate office. I waited for over 2 hours and no one answered. I called back to the local branch and spoke with a different gentleman who stated that he found the application, but it was rejected. I inquired as to why the app and my online account stated "to contact the local branch to discuss the options" instead of saying the application was rejected and he could not provide a proper answer. I feel that this is nothing more than a ploy to get personal information, and the fact that I wasted 3 hours to be given this answer is unprofessional and unworthy of anyone's business!!

28 de julho de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Jacob, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

Avaliado com 5 de um total de 5 estrelas

Professional service

I want to express that Mariner Finance in Salisbury, Maryland exemplify genuine positive regard and benevolence in assistance with immediate monetary needs. Ms.Dorsey, Kane and Cherris are a well organized team of professionals that has definitely assisted me in a time of need and anyone else will be elated of the results that they will provide to you. I highly recommend Mariner in Salisbury and want to convey my thanks for providing me with outstanding service for my needs.

25 de julho de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

George, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Hats off to the Mariner Staff!!

The staff at Mariner deserve much praise. They treat you with the upmost kindness and work hard to help you get what you need. These ladies are a 10 out 10. They value you and your business!!! Hats off to the Mariner Staff!!

23 de julho de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Linda, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Great and very helpful

Great and very helpful Great agent. Went over and explained the loan details

23 de julho de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Clarence, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 3 de um total de 5 estrelas

I have a loan from Marnier

I have a loan from Marnier, It was started with a unsolicited check. Every month, Marnier Finance calls me with an offer to give me additional money, I have refused every month. Isn't this the definition of predatory lending? Isn't such an illegal practice?

21 de julho de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thank you for taking the time to express your concerns. All of our customers are able to request to no longer receive any marketing offers or solicitations sent by mail, email, and by phone. If we are able to locate your account, we will process your request. If you have any further questions or concerns please contact our Customer Relations Department at (844) 338-2080.

Avaliado com 5 de um total de 5 estrelas

Great choice/experience

Everyone at the Easton office was kind and patient. They got me processed and out as quick as they could. They made my experience smooth and easy. Answered my questions and explained everything to me so that I would understand.

16 de julho de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Nisha, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Quick service in and out

Quick service in and out

9 de julho de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

We are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Quick and Easy Process!

The application process was quick and easy. The loan term options were better than expected . I would not hesitate to do business again or recommend to others.

27 de junho de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

We are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Everyone was very helpful.

Everyone was very helpful.

9 de julho de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Easter, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 1 de um total de 5 estrelas

Received approved check in the mail-Generated Solicitation. This is great!

Nothing went wrong! I was circulated a Real Check in April 2025...It had to be cashed/deposited by May 2025. Unable to respond due to medical emergency! Went to the Mariner Finance in Lower Paxton Township. Plaza...Credit score was average....Representative was pleasant and a stated that they needed to put a rent amount on the application. This disqualified approval!

7 de julho de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thank you for your feedback. Mariner attempts to qualify each applicant for the most favorable loan terms available. However, there are policies that must be followed and there are many factors that contribute to a credit decision. For example, credit worthiness, verified income, and any present debts that the applicant may have, can all change the outcome of an application and the loan amount. If you have any further questions you can contact our Customer Relations Dept at (844) 338-2080.

Avaliado com 5 de um total de 5 estrelas

It went well

It went well; I wasn’t rushed, very professional atmosphere. Rosa explained the documents one by one. Very impressive!

2 de julho de 2025
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

We are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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