Unfortunately, my order was rifled and pilfered on the way to the UK in transit via the UPS courier, but Markberg were very quick to issue a credit for the missing items. I would have been happier ha... Ver mais
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Veja o que dizem as avaliações
Ich habe von Deutschland aus die schwarze Muse Bag grain im Sale gekauft. Es ist ein wunderschönes Leder und die gesamte Tasche ist hochwertig verarbeitet. Bestimmt habe ich viele Jahre Freude an de... Ver mais
A empresa respondeu
Fik en taske fra Markbergs Recycle kollektion som desværre gik op i syningen. Jeg fik tilsendt en ny efter kontakt med kundeservice. Denne gik desværre også op i syningen. Efter endnu en kontakt med... Ver mais
A empresa respondeu
The return policy, where the Customer has to pay for the return shipping feels very out dated. It wouldn’t be a problem to pay a resonable fixed return fee, but I ended up having to pay 27 euro... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
Helge Nielsens Allé 7, 2B, 8723, Løsning, Dinamarca
- 86130080
- contact@markberg.com
- markberg.com
4,2
Muito Bom
234 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lieferung war sehr schnell und der…
Lieferung war sehr schnell und der Osterrabatt wurde kulanterweise im Nachhinein abgezogen. Gerne wieder!
27 de março de 2026
An unfortunate experience
Unfortunately, my order was rifled and pilfered on the way to the UK in transit via the UPS courier, but Markberg were very quick to issue a credit for the missing items. I would have been happier had they refunded the courier cost too, as I believe their system was at fault.
Nevertheless, I have used Markberg a few times and have always found their products to be excellent and their delivery to be first rate (until this episode!)
30 de março de 2026
The return policy
The return policy, where the Customer has to pay for the return shipping feels very out dated.
It wouldn’t be a problem to pay a resonable fixed return fee, but I ended up having to pay 27 euro just to send the bag back.
I will there for not be shopping from markberg.com again.
25 de março de 2026
Resposta de Markberg EU
Hi Melanie,
Thank you very much for your review - we’re sorry to hear that your experience did not fully meet your expectations.
We would like to point out that return shipping costs are at the customer’s expense when shopping on our website. This information is stated in our "Terms and Conditions" as well as under “Delivery and Returns,” which are accepted via a checkbox during checkout.
We’re sorry that you overlooked this before making your purchase.
If you have any questions or need assistance, please don’t hesitate to reach out – we’re always happy to help.
Wishing you a lovely day!
Best regards,
Emma // Markberg
Skulderreim ble ødelagt
Jeg kjøpte en jobbveske av merket Markberg fra en lokal butikk. Skulderreima til veska ble ødelagt etter 6 måneders bruk. Verken butikk eller leverandør vil ta ansvar for den ødelagte reima. Dette synes jeg var veldig kort levetid.
24 de março de 2026
Avaliação não solicitada
Resposta de Markberg EU
Hej Anita,
Tusind tak for din anmeldelse – og tak fordi du gør os opmærksomme på det.
Jeg er virkelig ked af at høre, at skulderremmen er gået i stykker efter så kort tid. Det forstår jeg godt er frustrerende, og det vil vi selvfølgelig meget gerne hjælpe dig videre med.
Når tasken er købt hos en af vores forhandlere, skal reklamationer som udgangspunkt håndteres gennem dem, da købet er foretaget dér. Derfor undrer det os også, at de ikke har kunnet hjælpe dig i denne situation.
Du er meget velkommen til at sende os en mail på contact@markberg.com med oplysninger om, hvor tasken er købt, samt en kopi af din kvittering. Så kigger vi gerne nærmere på sagen og gør vores bedste for at finde en god løsning til dig.
Vi ser frem til at hjælpe dig!
De bedste hilsner,
Emma // Markberg
Super quick delivery
Super quick delivery. Love the weekend and toileteries bags. Thank you.
4 de março de 2026
Resposta de Markberg EU
Hi!
Thank you so much for your review – it truly means a lot to us.
We’re delighted to hear that you’re happy with your items. We hope you continue to enjoy them.
Best regards,
Emma // Markberg
ten out of ten
the price, the delivery time, the fitting and the quality of the product. All great!!
20 de fevereiro de 2026
Completamente recomendable
Compré unos guantes de piel con funda de lana. Calidad excelente y envío sin problemas.
20 de fevereiro de 2026
Resposta de Markberg EU
Hi Inna,
I’m sorry to hear that. Unfortunately, we only make our bags with metal zippers.
Have a great day!
Best regards,
Emma // Markberg
Sehr gute Qualität
Ich habe von Deutschland aus die schwarze Muse Bag grain im Sale gekauft. Es ist ein wunderschönes Leder und die gesamte Tasche ist hochwertig verarbeitet. Bestimmt habe ich viele Jahre Freude an der Tasche.
Die Lieferung war kostenlos an einen GLS Shop in meiner Nähe. Der Versand und die entsprechenden Benachrichtigungen liefen problemlos.
Insgesamt bin ich sehr zufrieden.
5 de janeiro de 2026
Resposta de Markberg EU
Hi Bianka,
Thank you for your kind words. We’re happy to hear that you’ve had a great experience and that you love your Muse Bag!
Best regards,
Emma // Markberg
Tariff charge not disclosed …
It does not say anything about having to pay tariffs when I ordered, the tariffs were as much as my purchase so I declined the package
I was under the impression that what I paid when I ordered the gloves, including shipping and handling, was my total price
22 de dezembro de 2025
Resposta de Markberg EU
Hi Johanna,
We’re sorry that you may have overlooked that customs duties apply. As I wrote to you in my email, it is stated under “Delivery & Returns” and "Terms and conditions" that customs charges may apply.
We have no control over these fees and cannot inform you of the exact costs, as customs regulations and import duties vary significantly from country to country.
It may be a good idea to contact your local customs office for the most up-to-date information before placing an order to avoid any unexpected charges.
Have a wonderful day!
Kind regards,
Emma // Markberg
There was an additional fee of $94
There was an additional fee of $94. I will not shop with Markberg again. THE PRODUCT is beautiful, well made and better than I expected - but Not worth the full cost of approximately $300.
25 de novembro de 2025
Resposta de Markberg EU
Hi Kim,
We’re happy to hear that you like the product - it truly means a lot to us.
Regarding customs fees, our website states under “Delivery & Returns” that customs charges may apply.
We have no control over these fees and cannot inform you of the exact costs, as customs regulations and import duties vary significantly from country to country.
It may be a good idea to contact your local customs office for the most up-to-date information before placing an order to avoid any unexpected charges.
Have a wonderful day!
Kind regards,
Emma // Markberg
Excellent quality
Excellent quality. Leather is really soft, lots of space to even put my notebooks and books inside.
21 de novembro de 2025
Resposta de Markberg EU
Thank you! It means a lot to us :)
Have a nice day!
Best regards,
Emma - Markberg
I have now bought 2 of these Markberg…
I have now bought 2 of these Markberg bags which I use for make up when travelling. They are strong, resilient and above all, have a wonderful array of pockets large and small for spares and extras. Yet the bag is also light.
27 de outubro de 2025
Verdensklasse service og hurtig…
Verdensklasse service og hurtig udbedring ved reklamation
18 de agosto de 2025
Avaliação não solicitada
It is my second bag from this brand
It is my second bag from this brand. The quality is outstanding. The way the bag is sent to your house also. I definitely will by my third one. They have a beautiful simplicity and at the same time very fashionable that I like.
5 de agosto de 2025
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