Excellent service from Matt in their Middlesbrough store. From the first contact by email through to the store visit. Very friendly in store service, transaction handled very efficiently and promptl... Ver mais
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Veja o que dizem as avaliações
The staff in the shop in Whitby were amazing and they ordered my ring to be delivered to skipton. They kept me up to date by telephone. Once the ring arrived in skipton the staff rang me and when I p... Ver mais
A empresa respondeu
I have bought from Marketcross in Morpeth on a number of occasions. The choice of products are very good & the staff always go above & beyond. I used the web shop last week for the first time, ord... Ver mais
A empresa respondeu
Très bonne expérience. J'ai beaucoup hésité car site étranger pour moi française mais très bon suivi prix attractifs livraison rapide.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Since the first store opened in 1980, Market Cross Jewellers has grown to be recognised as one of the biggest independent Jewellers in the UK with 12 stores across the North East of England.
Informações de contato
4,8
Excelente
908 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Purchase…
The staff in the shop in Whitby were amazing and they ordered my ring to be delivered to skipton. They kept me up to date by telephone. Once the ring arrived in skipton the staff rang me and when I picked it up the lady in the shop was really professional and friendly. The staff in both shops are a credit to your shops, the staff in Whitby were especially attentive
26 de agosto de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
Thank you for sharing such great feedback Karen. We are delighted that our Whitby and Skipton teams worked together and kept you informed throughout. We’ll be sure to pass on your kind comments to them. We hope you love your new ring and look forward to welcoming you back again soon!
Quick delivery of watch and strap with…
Quick delivery of watch and strap with good communication throughout. Excellent customer service. I will definitely be buying from MCJ in the future.
4 de setembro de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
It’s wonderful to hear that your watch and strap arrived quickly Ed! We really appreciate your kind words about our customer service and look forward to helping you again in the future!
Best wishes,
The Market Cross Jewellers Team
Very impressive service
The company are very good at updating customer about the order and impressive in the speed of delivery.
28 de agosto de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
Thank you for leaving a 5* review Winnet! It's great to kow that you had such a wonderful experience and we hope to see you again soon.
Best wishes,
The Market Cross Jewellers Team
Brilliant service I ended up cancelling…
Brilliant service I ended up cancelling my order from Garmin for my watch as was taking too long,ordered the watch from market cross jewellers and received it within 2 days plus I got a complementary strap aswell
4 de setembro de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
Thank you for leaving such a wondeful review Ian!
Thank you for choosing Market Cross Jewellers and for sharing your experience. We hope you enjoy your new watch for many years to come.
Best wishes,
The Market Cross Jewellers Team
My regular Nomination go to !
Always great customer service so I always keep coming back ! Thanks Adam & co !
28 de agosto de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
Thank you for leaving such a fab review Helen! Your feedback and support means the world to us. We look forward to seeing you again soon.
Best wishes,
The Market Cross Jewellers Team
Très bonne expérience
Très bonne expérience. J'ai beaucoup hésité car site étranger pour moi française mais très bon suivi prix attractifs livraison rapide.
8 de setembro de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
Thank you for your kind review Jannick! We are pleased that you were happy with your order and the speed of delivery. We hope to have the pleasure of serving you again soon.
Best wishes,
The Market Cross Jewellers Team
Bteitling Chronomat
Fantastic experience,staff are so friendly and helpful,beautiful watch and great price,well recommended,i shop there regularly
7 de setembro de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
Thank you for taking the time to leave such a great review Joe! Your feedback means the world to us and we hope to see you again soon.
Best wishes,
The Market Cross Jewellers
Great service
Great service. Dealt with Martin from the Middlesbrough store. Will definitely go via him specifically for thr lle next buy.
22 de agosto de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
Thank you for your fantastic feedback Steve. We are so pleased to hear that Martin provided such great service at our Middlesbrough store. We’ll be sure to pass your kind comments on to him, and we look forward to helping you with your next purchase!
Just a big shout out to Market Cross
Just a big shout out to Market Cross , we spent a full day trying watches on for my sons 18th , and we finally found a watch he likes , we then asked the shop we were in to price match Market cross and they couldn’t do we went on line a purchase the same watch and a lot of money , it came 6 days later and was amazing , a big thank you
22 de agosto de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
A huge thank you for choosing Market Cross Jewellers Andy! We are delighted to hear that your son loves his new watch and that we could offer you a fantastic price.
We hope he enjoys wearing it for many years to come, and wish him a very happy 18th birthday!
Great Service
I have bought from Marketcross in Morpeth on a number of occasions.
The choice of products are very good & the staff always go above & beyond.
I used the web shop last week for the first time, ordered Friday evening, and the charms arrived on Sunday morning!
Great choice/price & service!
28 de agosto de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
Thank you for taking the time to leave such a great review Sarah! It’s fantastic to hear that you’ve enjoyed excellent service from our Morpeth team. We will pass on your kind words to them.
Thank you for your continued support, we look forward to helping you again soon!
Excellent Service
Excellent service from Matt in their Middlesbrough store. From the first contact by email through to the store visit.
Very friendly in store service, transaction handled very efficiently and promptly.
I would not hesitate in going back to them or recommending them to others.
20 de agosto de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
Thank you for sharing such wonderful feedback David!
We are thrilled that Matty provided excellent service at our Middlesbrough store. We’ll be sure to pass your kind comments on to him.
Your recommendation means a great deal to us, and we look forward to welcoming you back again soon!
Purchase of swarosvski
Great price on well known products, sent well packaged quickly. Very pleased with the service given. Will use again.
2 de setembro de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
Thank you for such a great review Arthur!
We really appreciate your recommendation and look forward to assisting you again soon.
Best wishes,
The Market Cross Jewellers Team
Fast delivery
Fast delivery, great price and a very happy customer
5 de agosto de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
Thank you for taking the time to leave such a fab review Daniel! Your recommendation means a lot to us. We hope to welcome you back again soon.
Best wishes,
The Market Cross Jewellers Team
The Whitby store
The Whitby store - Helpful and friendly customer experience and got a great deal.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
Thank you for your wonderful review. We are so pleased that our Whitby team helped you find what you were looking for. We’ll be sure to pass your feedback on to them, and we hope to see you again soon!
Great range of good value jewellery.
Great range of good value jewellery and very attentive staff willing to perform multiple requests to try different products. They gave sensible advice without being pushy and genuinely appeared to be more interested in finding the right solution for us ahead of making a sale which ultimately made us return to the shop after assessing other retailers in the area.
15 de agosto de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
Thank you for such a fab review Allan! Our team takes great pride in offering thoughtful advice and helping every customer find exactly what they are looking for. We hope to welcome you back again soon!
Best wishes,
The Market Cross Jewellers Team
Always quick easy transactions online
Always quick easy transactions online
Would recommend
25 de agosto de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
Thank you for taking the time to leave such a great review Martin! Your recommendation means a lot to us. We hope to welcome you back again soon.
Best wishes,
The Market Cross Jewellers Team
Watch shopping at market Cross.
Great variety of watches to choose from. The staff are amazing and very knowledgeable about their products. From a personal standpoint they are a company I’m building a relationship with and happy to recommend.
Ps
Always a cheeky little discount to be had , check em out
15 de agosto de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
What a fantastic review, thank you David! It’s great to hear that you value our watch selection and the knowledge and service provided by our team. We truly appreciate your continued support. Thank you for recommending Market Cross Jewellers!
This company is so professional
This company is so professional. They keep in touch from confirming an online order to notice of despatch and ongoing journey to the end. I never hesitate to use this wonderful service and shop.
14 de agosto de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
Thank you for your 5* review Gaynor! Your loyalty and kind words mean a great deal to our team. We look forward to welcoming you back in the future.
Best wishes,
The Market Cross Jewellers Team
Purchased a watch using their finance…
Purchased a watch using their finance which was an advertised method of paying. I completed the finance application and the purchase went through. I’m then emailed and told I can’t finance the watch because they won’t make enough profit if i pay that way.
So I now have a hard credit search on my history and no watch to show for it.
26 de agosto de 2026
Avaliação não solicitada
I order an Edge sculpture
I order an Edge sculpture. I telephoned ahead to check if had it in stock and spoke to someone. They sent it from one of their stores. The sculpture arrived packaged well and in perfect condition. The sculpture is lovely. This purchase went well and I am happy with the service received.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Market Cross Jewellers
Thank you so much for your lovely review Dave. We hope you enjoy your beautiful new sculpture, and we look forward to welcoming you back to Market Cross Jewellers in the future!
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