Mars, Incorporated Avaliações 

Het is ongelooflijk hoe goed mijn klachten werden ontvangen door de klantenservicemedewerker van Sheba. Ze hielp me en loste het probleem op een hele lieve manier op! Dat verdient een dikke duim omhoog!!👍

I recently bought a packet of Galaxy Ripple bars, I noticed the taste has changed. It's no longer soft and creamy and could be any Cadbury's chocolate bar which I prefer not to eat. Now both Galaxy Mars chocolate and Cadbury's chocolate are off of my shopping list or treats list. So sad you decided to change galaxy Ripple chocolate.

I urge you to read the Terms & Conditions on Shop At Mars because there is a clause in them that says you agree to a monthly subscription of $49. Even though you have only ordered one thing, and not a recurring order, they will still take $49 monthly from your account. They also give their address as being in USA, but they are actually a Chinese company. Do a search for Shop At Mars Terms & Conditions. The following is in their Terms and Conditions:-

BY PLACING YOUR MONTHLY RECURRING ORDER OF REDPLANET MEMBERSHIP YOU WILL BE CHARGED $49 NOW AND EVERY 30 DAYS THEREAFTER UNTIL YOU CANCEL YOUR SUBSCRIPTION. YOU WILL RECEIVE AN ELECTRONIC NOTIFICATION 5 TO 7 DAYS PRIOR TO YOUR TRANSACTION AND RECEIPT AFTER EACH SUCCESSFUL TRANSACTION.

Would be zero from me, absolute scammers. Never deliver the goods and then take £39.70 from my visa account for subscription. Which I never signed up for in first place. Don't buy from these fraudsters. Very angry customer.

Diese Bewertung bezieht sich auf Pedigree die Qualität ist nicht mehr die gleiche und es wird mehr Geld für die Produkte verlangt ich werde dieses Produkt nicht mehr kaufen

I ordered a small brush for $9.99, not only has it not arrived but I found a pending transaction for USD49 in my credit card account. I am waiting to speak to the fraud office at my bank!

The only way to stop them continuing to charge a "fee" every month is to cancel your credit card and go through the hours it takes to reset you payments.

These people are simply crooks. Avoid them like the plague!

Absolutely useless company got a item for £11 then they've tried to take two transactions of £39 from my credit card

Don't buy from the. SCAMMERS never recieved goods x

This is scam fraude I buy hair spray I never getter and today they chargé my card 49.00 I call my bank and the cancel my card I call the number on the webside I spore chinés lady and she tell me something about membership I never sign she said she was going too cancel and refond my money

Less than a 1!! I purchased a $9.99 item, which I never received, Today they tried to put a $49.00 charge on my credit card, thankfully the credit card company alerted me immediately as they suspected this was a fraudulent charge. Do not purchase anything from this company…

I would give less than one star if possible. I have been charged $US49 for a membership I didnt even sign up for, and still havent received the $9 brush I ordered a few weeks ago. Have had emails back and forth, but they have not refunded my money. AVOID!!!

If there was a minus zero I would have chosen it. I ordered something for 9.99, and received an invoice for 9.99 plus! a free membership. WTH membership??? Then got charge 49.00 which was apparently the "free membership" I never signed up for. Sent 3 emails canceling the order which has "been in progress for a month" and the membership (which supposedly you can cancel at any time, but can't.
AVOID, AVOID, AVOID!!! Reported to the state's attorney general's office for investigation of fraud and bate/switch!!!! SCAMMERS!!!!

Stay away from this company, they're scamers.
This company's dedicated to scam people, stay away from it!. Shopped an article and two weeks later I haven't heard from them,(they don't answer the phone or e-mails). The article bought was supposed to arrive in one week.
They aren't a serious business, theyre Crooks.
Do Not buy anything from that company.

This place is a scam. Notified 3 weeks after ordering the order is shipping from China. In addition, being charged an additional $49.99 on top of purchase price. I’m reporting them as fraud.

Poor customer service aftr emailing Mars WRIGLEY with defective sweet wrapping papers inside Starburst grab bags after purchasing 2 bags in different locations in the UK - adhesive stuck to wrappings on every sweet in both different bags - told to take bag back to Stores I bought them from and ask for a refund- I'd given the barcode best before date and some other number on the back of the bag to customer service and that's the answer I was given - I had already stated I had no package as I'd thrown the products in the bin outcof digust👎👎👎👎👎👎👎Poor Poor Poor Customer service

Purchased a product that was faulty . Was given a $5 voucher for reimbursement. When the product I purchased was $11 ..not very good customer service .

Da hab ich doch nach langer Zeit mal wieder eine Packung Snickers gekauft, weil ich mal richtig Lust auf das Original hatte. Da musste ich doch glatt feststellen, dass der Geschmack extrem nachgelassen hat. Wurden hier etwa die guten Erdnüsse durch billigen Karamell ausgetauscht? Damit schmeckt das Original auch nicht besser als die Pseudo-Produkte, die weniger als die Hälfte kosten. Dann bin ich auch nicht mehr traurig, dass Edeka die Mars-Waren boykottiert... Richtig so! Geht auch ohne!

So. Probably not many people know this, but apart from chocolate and here is the connection pet food (Sheeba and Whiskers to name a few), they also 'run,' well own Vet Clinics.

Ours was a family run vets when we first joined them and was perfect, looked after our fur babies and mostly did everything right. Then with the way the world is experienced problems and sold out to Mars. Ever since everything has been downhill. If your pet has an operation - don't expect overnight care. The animal has it's operation then has to come home. I blame this massive corporation for making everything about profit, for buying up a family run vets and turning it into a production line where they don't care about your pets, just the profit worried pet owners bring in!

When I first was charged I received an email to wait for a another email for when my order was shipped. To this day my order is not shipped and when I reached out to customer service for a Refund or update, they didn’t give me an update on my order and told me they don’t do cancellations or refunds. They then proceeded to charge me twice. When I still have no idea where my supposed Orginal “order” is.

Bought a tin of celebrations. At the bottom of the tin was a card for a chance to win a free prize. Scanned the QR card as requested took me straight through to a scam website that bombard you with texts at £1.50 a time. Dreadful experience you have been warned. Mars we expect better!