I ordered a whitegold cuban link chain almost a year ago, it never got shipped, and never arrived. Customer service is slow if they even answer at all, the only answers you get are “this issue has bee... Ver mais
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Veja o que dizem as avaliações
Order was placed in Dubai for 450 AED ( 123$) since 10th July 2025 and never arrived yet until today 07th October 2025. Multiple eamils with no response. it's never trust worthy organization. R... Ver mais
I’ve ordered from this company twice now and received the three piece set with necklace, bracelet, and ring. I don’t wear the rings often as they are a little loose on my fingers, but the necklace and... Ver mais
I ordered a bracelet as a gift for someone and initially it seemed to be good quality, but broke very easily within 48 hours of gifting it. It didn't get caught on anything, just broke at the clasp. I... Ver mais
Detalhes da empresa
Escrito pela empresa
Being true to the reputation of the name, MASION embodies the timeless allure and sophistication of French artistry, presenting a unique vision that delivers a collection of exquisite high quality pieces deserving of trust and admiration for a lifetime.
Informações de contato
Estados Unidos
- support@masion.co
- masion.co
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Hidden fees related to 'membership'
Hidden fees related to 'membership'. This is an absolute scam.
Delivery & Packaging was as expected
Delivery & Packaging was as expected! Product is self looks amazing. I participated in the Free chain promo and had to simply pay for the shipping.
Very fashionable
Very fashionable, also goes well with my wardrobe
DONT SCROLL PAST READ THIS!!!
DONT SCROLL PAST READ THIS!!!
This company is a sham, scam and everything in between. This 1 star reviews below are real and serve as a warning. Please do not fall for the scam of free chain and checkout with that rewards membership you are forewarned about that will charge you the following month. Yes they will not answer emails, yes this is a scam, yes the chains are trash all beneath this aura of “Join the Yacht Club” “ultra premium men’s jewelry” its Quarter machine jewelry quality, not marked whatsoever, no premium feel to it. Do yourself the service of going to GLD or Jaxxon. MASION do better, suck less and give me and everyone else our money back! You can’t even hold your side of the bargain for your membership club!
They enrolled me in a $64 club thing I…
They enrolled me in a $64 club thing I did not authorize. They won’t reply to my emails asking for a refund.
Thieves
Thieves , scam dont buy , they’ll enroll you in a reward club membership without telling you and charge you the next month without notice … and wont answer your email for the refund
I HAD TO CHANGE MY CREDIT CARD NUMBERS BECAUSE OF THIS COMPANY
WHEN I TRIED TO RETURN, THEY JUST STOPPED REPLYING.
THEN LATER GOT SIGNED UP FOR A SUBSCRIPTION THAT I NEVER SIGNED UP FOR.
I love it!!
I love it!!! You guys are fantastic. Your jewelry is really legit and incredible quality I’m enjoying it a lot
Scam company
Scam company. They advertise free product but add in a hidden monthly subscription fee after. Do not buy from this company.
MONTHLY FEE SCAM
As others mention, this is a scam. They automatically enroll you in a "rewards program" advertised to provide warranty, support, etc. But then they charge you $64/month. I never subscribed to anything, never created an account, never authorized them to charge my card. I have emailed demanding a refund but others mention there are no replies. We'll see.
This is a scam
This is a scam. They charge you $1 then refund it to get your credit card info. Then they automatically sign you up for a mystery monthly subscription and charge your card. Customer support is non existent. Stay away or be prepared to cancel your card.
THIS IS A SCAM they are charging me…
THIS IS A SCAM they are charging me 64.87 a month for nothing. Whoever they are they are cloaking themselves somehow so they can't be tracked. I might reach out to the FBI for this
Garbage company
Garbage company, never received item. Don’t cheap out and just get from a reputable company
SCAMMERS
This is not a company, this is scam. Do not purchase anything from them as once you give them your credit card info they will continue to charge you a hidden subscription.
SCAM! DO NOT BUY.
I am disputing charges every month and even resorted to changing my card number.
Masion really outdid themselves with…
Masion really outdid themselves with the quality of this bracelet. It’s durable, heavy in a good way, and the gold is rich and smooth.
Received chain but got charged $60…
Received chain but got charged $60 randomly
Hidden subscription
As others have mentioned, on your order it will show a FREE rewards club which is selected by default which is actually a monthly subscription. It will renew with NO advanced notice and opportunity to cancel for $60.
They agreed to cancel it and refund the subscription as it is deceptive and happens with no warning. However, refund was not receive and PayPal also refused to help.
Insane that this business is able to do this.
The jewelry itself was listed as gold plated, but the quality seemed so low that I don’t believe that is the case. It looked so bad I threw it away and was just going to take the loss, but now that they have thrown on this hidden subscription I will do everything I can to get my money back..
100000% fraudulent
The charge was 139.99, it charged my card twice for 124.99 and then 69.99. Not only that but when I tried to track the order with both the order number or the tracking number the order apparently did not exist. I emailed support many times with no help. First answer they told me the charge was 139.99... wich I know but my card was charged twice for two diffrent prices. They still have yet to answer my email about the non existent order. 100000% fraudulent
Please take me off the subscription.
Please take me off the subscription.
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