Mattress.ie Avaliações 

204
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very happy with the service from Mattress.ie. I needed two custom sized mattresses. I am delighted with the quality and the fit of my odd size mattresses. Ruairí and Ronan were most helpful with their... Ver mais

Avaliado com 4 de um total de 5 estrelas

my 4 star review probably seems unusual given the low ratings they get. And I didn't check trust pilot before I purchased. I've given them a 4 star for a few reasons. Firstly, Website is very well pu... Ver mais

Avaliado com 1 de um total de 5 estrelas

El colchón se ha deformado y no vuelve a su estado natural produciendo dolor de espalda. Una muy mala compra, sin duda no volveré a comprar. Very good customer service, fast and satisfying.... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Ordered online Sunday evening, product (Memory foam matress with a reflex foam base) was delivered by Wednesday afternoon. The matress was exactly as advertised 50 mil Memory foam over 100 mil... Ver mais

Detalhes da empresa

  1. Loja de Móveis para Quartos

Sobre Mattress.ie

Informação fornecida por fontes externas variadas

At Mattress.ie we are committed to providing leading mattress brands and great customer service to our customers all over Ireland.

Everyday Low Pricing

Price Promise

No waiting for weekend sales or discount promotions, we always have the best prices.

Expert Advice

We have a team of highly experienced Bedding Consultants available to help you choose the bed or mattress that's right for you.

You can contact our customer service department at 1800 62 88 73, our telephone support lines are open Monday to Friday 9.00am to 5.30pm.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

204 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(204)

6 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A1!!

A1in every aspect. I never thought you could get a mattress including delivery for so cheap and so little hassle

17 de janeiro de 2013
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic

The service was efficient and prompt. The mattress is fantastic. I may well be sending more business your way as family and friends were so impressed to that they have take your web address to look at buying for themselves

17 de janeiro de 2013
Avaliação não solicitada
logotipo da Mattress.ie

Resposta da Mattress.ie

Hi Yvonne,

Thanks so much for your positive feedback. It means a lot. We pride ourselves on providing the best customer service, everytime. Also, I'm delighted that you've recommended us to family and friends. You can't beat a referral from a friend!

With thanks,

Eugene Burke
Customer Service

Avaliado com 2 de um total de 5 estrelas

Matresses I bought were fine but delivery time was unacceptable

I was waiting for these matresses for far too long. The representatives at your company promissed delivery dates which were not met, and they did not know where my goods were. I understand this was due to the delivery company collecting the goods from you then sending their van (with goods in the back) for its annual inspection. As far as I am concerned the delivery company should not be in business if this is their conduct - and as I said at the time they should have made a refund of the delivery charge. I expect to pay for service but that was not service.

2 de janeiro de 2013
Avaliação não solicitada
logotipo da Mattress.ie

Resposta da Mattress.ie

Karen,
Thanks for the review which was fair. The mattress did get lost and went with the delivery van for a DOE test and they items could not be located for a couple of days. Unfortunately we couldn't get any alternative sooner to the customer. It should not have happened. Apologies for the delay and for any inconvenience this may have caused.

Richard Moyles

Avaliado com 5 de um total de 5 estrelas

excellent service, both business like and personable-most impressed!

Mattress.ie were fantastic to deal with! I placed an order very close to Christmas and my expectation of having the ordered was high. Due to their workload it and proximity to Christmas it looked as if i would not get my order in time. However one phonecall to the company (I spoke with Richard ) resulted in them going to great lengths to ensure my order arrived on time. I was most grateful as I was expecting family home from abroad and it would have been stressful trying to accommodate everyone without new beds!!
Great service, excellent staff and very comfy beds!!

thanks, Marie, (Drogheda)

2 de janeiro de 2013
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb Service to be had...

from Mattress.ie! I'd recommend this great website to anyone I know who might be looking for a new bed/mattress to buy.

With Mattress.ie, everything has been hassle-free since I purchased a divan base plus a headboard. These items were delivered in time before Christmas 2012. Setting them up was easy-peasy!

Try this service from Mattress.ie and you won't be disappointed - guaranteed!!

2 de janeiro de 2013
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company, no complaints!

Straight-forward, easy and efficient. Competitive price and good selection to choose from. Delivered on time and without problems. Definitely recommend to a friend - that always speaks for itself!!

2 de janeiro de 2013
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Service with a smile!

I was really impressed with my delivery. The delivery men were professional and courteous, even keeping in touch on the day of delivery to update me on their proximity. The bed itself is amazing.......... soooooooooooo comfortable.

2 de janeiro de 2013
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very bad quality product.

El colchón se ha deformado y no vuelve a su estado natural produciendo dolor de espalda. Una muy mala compra, sin duda no volveré a comprar.


Very good customer service, fast and satisfying. I have a solution, I do not know if it will fix the problem.

The purchased product of very poor quality, deforms and returns to its causing back pain.

2 de janeiro de 2013
Avaliação não solicitada
logotipo da Mattress.ie

Resposta da Mattress.ie

This is the first contact the customer made with us in relation to the possible problem with the product. We have contacted him directly to see if we can resolved the item for him.

Richard Moyles

Avaliado com 5 de um total de 5 estrelas

sleep well with mattress.ie!

I am very happy with my purchase from mattress.ie. Mattress is very comfortable, good quality and good value. The guys who delivered were really friendly and nice to deal with. They had the old mattress out and new one in place in a few minutes. It was really easy to pick, order and get delivery of my mattress even though it was close to Xmas.

2 de janeiro de 2013
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

initial delivery problem looked after quickly and in a very friendly manner

my original order got lost on the way so we only got the mattress a week later than expected. however richard looked after this and had another actually better mattress sent out. he was very friendly and helpful and it was a personal approach which means a lot.
very friendly and great customer service.
also very happy with the mattress :)

2 de janeiro de 2013
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Provide a great service.

Mattress.ie provide a great service. Great prices and the mattress is really comfortable. Delivery was quick and efficient. I can't fault this company. :)

22 de dezembro de 2012
Avaliação não solicitada

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