MauArcher Avaliações 

267
•
O TrustScore é 2 de um total de 5

2,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

So this toothbrush is brilliant. BUT be careful! There is a Chinese site that have taken over the order page or some of them and you pay the same but receive a Chinese toothbrush that is made to look... Ver mais

Avaliado com 1 de um total de 5 estrelas

I emailed to cancel order 1 hour after I placed order.3 days later after 2 further emails mr joy replied that pack has been shipped and cannot be cancelled. I had already informed my banks credit card... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sinds ‘n paar maanden gebruiken we de electrische tandenborstel van Mauarcher. Onze tandarts kan er niet over uit hoe schoon onze gebitten zijn. Veel stiller dan andere merken, en met de functies cle... Ver mais


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

267 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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2,2

Todas as avaliações

(267)

6 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Scam!

Stay away from the product and company!!!
I hope you read this before you buy it.
All the reviews and comparison sites are fake!
Complete scam.

5 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Føler meg lurt

Føler meg lurt, sto skrevet at denne skulle være best i test. Etter en ukes bruk måtte jeg tilbake til manuell tannbørste. Deres tok ingenting og det strømmet blod som om jeg ikke skulle pusset den uken jeg brukte deres i det hele tatt. Retur tar dere ikke, så 1500,- bortkastede kroner

4 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I don’t understand all the bad reviews…

I don’t understand all the bad reviews I am reading. Have no experience with their customer service so I can’t say. I ordered and it came as promised. Really nice to unpack it. Feels luxury actually. I have had it for 3 months now and I have a dentist appointment in about two weeks. Promise to update my findings then but for now my teeth has never felt cleaner and it works great. Long battery time and strong power. It might be a sex toy vivrator engine in it I don’t know. But we will soon know. TBC. Cheers

4 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sogar 1 stern ist zuviel.

Sogar 1 stern ist für dieses Unternehmen zuviel. Mein Account wurde gelöscht und ich konnte nicht mal den Status einsehen auch nicht stornieren. Die Ware kam plötzlich an und habe es verweigert. Jetzt will das "seriöse" unternehmen von mir 30 bis 35 Euro sind wir auf dem Bazar??

29 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I wish I had read the reviews before I…

I wish I had read the reviews before I ordered. Read them after and received the same pattern, ie refused cancellation saying item had been dispatched but no dispatch note. Item received and it was actually quite good (flosser is useless). Like everyone else, once charge runs out it’s had it. It won’t charge. Requested a refund and have been asked for photos and videos. I sent and then asked to pay for a video showing me trying to turn it on. Not sure what they are going to find. The thing is dead as a dodo. Absolute rubbish.
I HOPE YOU READ BEFORE YOU BUY AND NOT AFTER LIKE ME.

18 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam

Scam du kommer inte få någon produkt, de förfalskar att du skrivit på. Klarna stödjer detta företag, så de kommer inte rädda dig. Varning för scam. Jag betalade tunt 2000 kr för en tandborste, använder fortfarande bara en vanlig från ICA

23 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

THINK AGAIN !! Please read before ordering…

I foolishly ordered this after reading an over the top positive review from a so called tech expert called Danielle Amato (you should feel ashamed promoting the company Danielle)

10 mins after ordering I then come across trust pilot reviews and tried to cancel. Needless to say that was a complete waste of effort. They ignored the request and shipped regardless. And then the frustrations started. The same frustrations all the 1 star reviewers seem to experience. These 1 star reviews are the most accurate guide to this company you’ll ever read on the web, ignore at your peril. Otherwise you’ll end up loosing your money and liaising with Joy, who along with their company, deliver everything but.

12 weeks on and my returned and yes predictable faulty toothbrush, is in a Chinese postal department awaiting custom payment from the most awful company I’ve ever dealt with - you’ll experience the same if you buy anything from this China based shower. If you carefully read the 5 star reviews you’ll soon appreciate that they’re as flawed as this fraudulent company. I say again - do not be a £118.00 poorer, fool…

21 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor customer service, bad ordering system

The ordering is really bad. They give you 5 minutes to finish the order and their program is wrongly autofilling some boxes. It changed my house number from 2 to 12 and they were never willing to help with delivery address change. As a result I lost my money and never received the product. I tested the ordering and it wants to change my house number to 12 every time.

15 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SAV NULLISSIME

J ai acheté une brosse à dents il y a plusieurs mois mais impossible de l utiliser car la base de chargement associée à la brosse ne charge pas.
A réception de la brosse je suis intervenu après du Sav qui.m a adressé une réponse automatique : envoyer une vidéo...depuis. NEANT.
A EVITER ...

11 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not buy from this company

Do not buy from this company. I purchased the toothbrush. It stopped working after the second charge. It has been a nightmare trying to get any sense out of customer services. Same standard reply over and over. I’ve had to buy a replacement toothbrush. 4 weeks on still making no progress although now I’m advised my purchase was too long ago to receive compensation or return the toothbrush. It wasn’t when I started my complaint!!!!

19 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not order!

Do not order!! attempted to cancel my order 4 minutes after ordering and guess what it was not possible!! They emailed me over 24hours later but a few hours BEFORE I received a shipping notification to tell me it would not be possible as it had been shipped. And provided zero information on how to return it once I receive it!! I am now nervous to use a dental product from a company with so few scruples 😬

10 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I bought the toothbrush as a present…

I bought the toothbrush as a present for my mother. She didn’t want it because she already got another toothbrush. So I wanted to send it back. I got a lot of standard mails back but not a return adress. So I sent it back to where it came from. Then the told me that it will be destroyed if I sent it there. That I had to sent it to china. But that was too late. I ended up without a toothbrush and no refund!!! Never buy anything from tis site!!!

7 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam

Beställde och vill cancellera alternativt returnera produkten. Det går inte att få tag i deras kundsupport och omöjligt att göra en retur. Undvik!

4 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't trust this product - SCAMM

Mauarcher is the company that falsely advertised their product on "premium reviews webiste" if you are lucky enough to see this review before purchase - please don't buy!
Have a look across the web and you will find no company details, information or honest reviews on their "amazing product"..

Products are delivered from China, so it's not produced in Europe as advertised. There is no confirmation of the order or receipt for the purchase. Theres only money gone from you account.

If you have however already purchased the toothbrush and now you are reading this, cancel the product and try to get in touch with the customer service, immediately call the bank to raise a dispute, and ask for an advice at the Citizen Advice Uk. The money should be returned.

Customer service won't be of much help as mentioned in some of the previous reviews they will try everything to stop you from returning the product. I havent even opened the product, and Ive sent them the photos as they asked for it. Then we arranged the return and they've provided the UK address and asked me to pay for the return postage myself. Theyve agreed to return the money for postage and product. I sent the receipts, then they asked to send the paypal account instead (this was strange cause I initially bought the product with my debit card.) Needless to say the money for the product and the shipment was never returned.

Additionally, if you look at other reviews here they are quite bad or 5* which explains a lot about the false reviews. All 5 star reviews are generic, paid and tend to focus on technicalities. The 1* reviews on the other hand are real.

30 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst company ever

This is the worst company I have ever purchased from.
They communicate terribly, don't notify you when something has been sent. They also don't answer any questions you ask, they keep giving the same responses as if it were a tape that plays automatically.
You are not taken seriously as a customer. Shipping term is incorrect, return policy and return address are completely unclear. If you ask about it you won't get a decent response. In short, a worthless company, I would advise anyone not to ever buy anything here.

26 de dezembro de 2023
Avaliação não solicitada

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