Max Guitar Avaliações 

915
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ik heb vrijdag een gitaar bij Max Guitar shop in Scheveningen gekocht en kwam er achter dat het niet zo klonk als ik wilde. Dus ik heb gebeld op zaterdag en het verteld dat ik het wilde ruilen en dat... Ver mais

Avaliado com 5 de um total de 5 estrelas

Robbert (and his team at Max Guitar) just delivered me a beautiful Lakewood M-32cp guitar. Reasonable trade-in offers and great service keeps me coming back to them. After a CS Fender strat hardtail,... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve contacted Max Guitar for a possible trade in via WhatsApp and was answered very quickly. Robert and his team offer fair prices with excellent service. The guitar delivered to me was in the condit... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sie ist da. Meine neue Liebe, die Ultra Telecaster Texas Tea 1 Texas Tea Rosewood fingerboard .....Was für ein geiler Laden ist MaxGuitar. Super schnelle Abwicklung/Lieferung inklusive Top-Fenderko... Ver mais

Detalhes da empresa

Escrito pela empresa

Max Guitar is a specialist guitar store located in The Hague, at the Scheveningen harbour. The company focuses on guitars, amplifiers, effects, and related accessories and serves both in-store and international online customers. All staff members are musicians or audiophiles, providing product advice based on practical experience. The store carries a large and varied selection of electric, acoustic, and bass guitars, along with amplifiers and pedals from a wide range of manufacturers. Max Guitar combines a broad inventory with a boutique-style approach, allowing customers to test and compare equipment in a professional environment. Max Guitar also offers in-house technical services. Experienced luthiers handle guitar setups, repairs, modifications, and custom work. Instruments are inspected and adjusted before shipment when required, helping ensure consistent quality for online orders. Product selection is based on build quality, durability, and long-term usability. The company places emphasis on sustainable products and reliable brands rather than short-term trends. Clear communication and accurate product information are part of its standard service. By combining retail, technical expertise, and musician-led advice, Max Guitar operates as a full-service guitar specialist for players at different experience levels.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

915 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(915)

76 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Patient, friendly and lightning fast service

Was chasing a guitar pedal that’s backordered all over the world. Ordered in 3 different shops because they said units were available but then waiting time went up to 12 months. In between I ordered at Max Guitars but cancelled my order, then asked them to keep my order on hold until I let them know because I was waiting for another shop to confirm availability. At the end Max Guitars were the only ones with the pedal truly in stock. But most importantly staff was patient with me, service was incredibly friendly and mail exchange extremely fast. Definitely recommend checking them out!

12 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

had some questions about a guitar that…

had some questions about a guitar that was from my dad.
They were verry helpful and provided me with information after i have sent them the pictures of it.
Besides helpful answers they are very friendly and do try to help you out even if you cant come to the shop.

9 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Gibson Hummingbird Murphy Lab 1960 Light Aged

I purchased a Gibson Hummingbird Murphy Lab 1960 Light Aged.
It is simply amazing! Such a big, warm and vintage sounding acoustic guitar.
I had a very pleasant and quick transaction, and the communication has been very good all the way through.
I have purchased expensive guitars from Max Guitars before, and both times have been just as easy and smooth.
Thank you very much! I will definitely reccommend Max Guitars, and I will return again.

19 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top quality and service

Top quality and service

I made two purchases at MaxGuitar and everything has been always perfect. Every request is handled with care and tailored to the customer if needed.

14 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best Guitar Shop experience since the Jeff Beck album ;-)

This wonderful guitars store is like a dream living room for any musician: many, many great instruments, amps and effects, very friendly atmosphere and great service and professional support for customers. I have seen many guitar stores in several countries in my life, and Max Guitar in Den Haag / Scheveningen is definitely on the top of my list. Thanks for your friendly service. I'll be back!

21 de março de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Hi Lothar, This is the nicest review since the Jeff Beck Album ;) !

We're thrilled to hear you had a positive experience with us, and we eagerly look forward to welcoming you back to our store!

Avaliado com 5 de um total de 5 estrelas

Gitaar perfect naar wens afgesteld

Gitaar perfect naar wens afgesteld, 24 uur na de aankoop uitgepakt en ingeplugd. Zeer vriendelijk geholpen, de knopjes zijn er meteen opgezet en ze hebben ook nog even op de bas gespeeld.
Kan niet fout gaan met Max Guitar!!!!!!!!!!!

6 de março de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Hoi Sarinah,

Super bedankt voor je review! Tof om te horen dat je zo'n goede ervaring hier had bij Max Guitar.

Veel plezier met je nieuwe gitaar en we hopen je natuurlijk graag weer terug te zien :)

Avaliado com 5 de um total de 5 estrelas

great to deal with these guys!

Great communication with the seller, they ship out quick and the guitar is awesome!

5 de março de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Thank you so much Joe your kind words! We're delighted to hear you had a great experience with our communication and shipping, and that you love your new guitar. We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

I just received my perfect Guitar

I just received my used Ibanez RG6PKAG-NTF.
I am so happy with this guitar.

It was well tuned and in perfect condition, lile a new guitar. The MaxGuitar Team was always friendly, helpful and reliable.

4 de março de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Hey Tom, Thank you so much for sharing your positive experience with us! We're thrilled to hear that your Ibanez arrived in perfect condition and met all your expectations.

Enjoy your new guitar, and may it bring endless hours of musical joy to your life ;)

Avaliado com 5 de um total de 5 estrelas

Geweldige service en advies

Al meerdere malen bij Max Guitar geshopt en altijd een geweldige ervaring! Deze keer kwam ik voor een servicebeurt voor mijn Gibson en mocht meekijken 🙂 Goede uitleg, afstelling en de gitaar kan er weer tegen aan! Op zoek naar een mooie gitaar en goede service? Bij Max Guitar zit je goed!

24 de fevereiro de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Hoi Alexander, Heel erg bedankt voor je positieve review! Fijn om te horen dat de servicebeurt je goed is bevallen!

Geniet van je Gibson en hopelijk tot snel!

Avaliado com 5 de um total de 5 estrelas

Super goede service

Super goede service, enorm aanbod en goede prijzenwilt u een gitaar?! Ga Naar MaxGuitar!!!!

1 de fevereiro de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Hoi Silvy,

Super bedankt voor deze review! Fijn om te horen dat je tevreden bent met onze service. :)

We zien je graag weer eens terug bij Max Guitar!

Avaliado com 5 de um total de 5 estrelas

I was there last Saturday

I was there last Saturday: what a great experience!
The best guitar store I have visited since years!
Keep the good job guys!

3 de fevereiro de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Hey Armand, Thanks for your kind words! Glad to hear you had a great experience at our store.

Hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Great service!

Overall great service. Lightning fast response by email. My guitar arrived fast, in perfect shape and setup ready to play. Very happy with my purchase!

20 de janeiro de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Hi Niko,

Thanks for the awesome review!

We're stoked to hear your guitar arrived quickly and ready to rock. Ensuring you're happy with your purchase and experience is our top priority. Enjoy making music with your new guitar, and don't hesitate to reach out if you need anything else!

Avaliado com 5 de um total de 5 estrelas

Excellent shop

Excellent shop, cummunication and shipping procedures. Totally recommended!

11 de janeiro de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Thanks for the awesome review! Super psyched you're happy with our shop and the way we handle things. Your recommendation means a lot to us.

Keep on playing, and hope to see you again at MaxGuitar!

Avaliado com 5 de um total de 5 estrelas

professional guitarist on tour needed help!!

I had just arrived in Amsterdam and was starting a six week tour. I had some problems with my nut and action and my friend recommended Max Guitars.
The repair department realized I was on a time limit and took immediate care of my guitar while I was there! Not only did he address my problem he completely set up my instrument...intonation of my saddle, tweaked the neck, recut my nut, and then polished it!! Man what an old fashioned experience. The repair guys name was Marijn. He was so respectful and careful with my guitar and took an incredible amount of pride and skill with his work! Can't say enough except thank you for helping me out on short notice! Highly recommend this shop.
Eric Lugosch

9 de novembro de 2023
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Hey Eric, Thanks a lot for sharing your experience with our repair department and for your kind words.

We're thrilled to hear that we could assist you promptly and meet your needs, especially under a tight schedule. Our team takes great pride in their craftsmanship and it's always rewarding to know our efforts are appreciated. We're glad your guitar is back to its best and hope it serves you well on your tour. :)

Looking forward to seeing you again Eric!. Safe travels and happy playing!

Avaliado com 5 de um total de 5 estrelas

A great store and great service!

A great store and great service!
I brought in my 30 year old Ibanez for a pick-up swap. Had a wonderful intake conversation with Paul and decided to also go for a fret dress. Best decision ever. Paul worked his magic and my old guitar now looks, feels, plays and sounds like new! Great craftsmanship. Very trustworthy.

23 de janeiro de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

We're incredibly grateful for your positive feedback! It's wonderful to hear that your vintage Ibanez has been given a new lease of life thanks to Paul's expertise. Our goal is always to exceed expectations and deliver top-notch service, so we're glad to have hit the mark with your guitar. ;)

Thank you for trusting us with your cherished instrument and for choosing to invest in its care. We look forward to welcoming you back to MaxGuitar store for any future needs or just to say hello and grab a coffee ;)

Avaliado com 5 de um total de 5 estrelas

Tolles Angebot & toller Service

Tolles Angebot, superfreundlicher Service und allerbeste Unterstützung! Sehr empfehlenswert!

15 de janeiro de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Herzlichen Dank für Ihr tolles Feedback! Es freut uns sehr, dass Sie mit unserem Angebot und Service zufrieden sind. Wir hoffen, Sie bald wieder bei MaxGuitar begrüßen zu dürfen!

Avaliado com 5 de um total de 5 estrelas

Max is Great

Dealing with Robbert at Max Guitar was brilliant. Being in another country can sometimes be difficult but Robbert accurately described the guitar and went out of his way to answer questions and made the purchase very easy. I would not hesitate to recommend Robbert and Max Guitar and I would purchase from them again.

30 de dezembro de 2023
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Hey there,

Thanks a ton for the awesome shoutout to Robbert! Stoked to hear he made your guitar buying experience from afar a breeze. Your recommendation's super appreciated, and we can't wait to hook you up with more cool gear in the future.

Cheers,
The MaxGuitar Crew

Avaliado com 5 de um total de 5 estrelas

Great service

Great service and very quick response to questions and e-mails! Nice atmosphere in the shop and they offer pretty good deals on trade-ins. The case of the guitar I bought was faulty but they'll fix me up with a new one, so once again great service!

3 de janeiro de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Super glad you dug our service and the vibe in our shop. Sorry about the guitar case hiccup, but don't worry, we've got you covered. Thanks for being cool about it and for the big thumbs up. Hope to jam with you again soon at MaxGuitar!

All the best!

Avaliado com 5 de um total de 5 estrelas

Really fine Service nice Contact

Sadly at my First delivered Guitar two Inlays Had been Missing.
So I drove all the way to Den Haag as I didn't want to send it in and wait for the replacement Guitar.

I suggest you make an appointment, as already stated on the Website.

I really like the Service offered at the local Store and I also like the contact by Email
Both have been very welcoming and friendly.

The Return of the Guitar was without any Problem at all.
I got the Chance to test and compare two others to make my decision and could take my time.
I also could make a short test with an amplifier to be shure that the Pickup is working correctly.

One of the Staff even speaks a little german.

All in all really fine!

23 de dezembro de 2023
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais