Maxim Creation Avaliações 208

If I could give this experience a 0 star I would! This has been the worst customer service experience I've ever had. Let's start by addressing the fact I paid $40.00 USD extra for 5-10 day shipping, the package was delayed and I wouldn't have received it in that amount of days which I paid for, on top of that I never even received my dress that I ordered and was told I couldn't get a refund because UPS "attempted" to deliver my package which is false. I sent them (Maxim) a email stating that I was home the whole time and UPS never tried to deliver the package. Maxim stated that I had to pay UPS $23.71 extra USD for the package coming from India (during a disaster in the Middle East)(which should've been stated upfront) that's why I haven't received my package and it was nothing they could do on their part. My package was then placed on a hold so I couldn't receive it so I requested the package be sent back to the sender (Maxim), once I made the request the return was processed, Maxim then reached out to me stating that I couldn't make a return back to them because they don't have an account with UPS so the package couldn't be returned. Which left me in the end without a package and no help from Maxim because UPS couldn't help me without Maxim accepting the package return, so now I'm out of $170.00 USD.

Beautiful gown, well made (except one spot on scarf. But I can fix it) Love the colour!
Staff have been very helpful and kind.
I will be ordering other items!

I ordered few kaftans from Maxim creation. I was satisfied with one of them. The material and design are good. The material of one of the garment is polyester while in the website it was listed as cotton. I have contacted the sales to exchange they agreed but I found out that the cost of shipping the package back to India was about $150!

Pros: Timely shipping

Cons: Returns from the USA are costly

All the pieces were excellent quality beautifully finished and arrived well.
Thank you

The dress was perfect! Very pretty! and it came really quick.

The garment was exactly as described. It arrived on time and was excellent quality

I love them, very well made and customer service was outstanding. Delivery was also super fast. So I can only recommend them.

Everything about this experience was amazing!
The customer service is superb!
My dress was custom made as asked and shipped to me quickly.
Thank you to everyone for such a great experience once again.
This was the 2nd dress I’ve ordered and I’m so pleased.
First class and 5 stars all the way!!!!

I LOVE Amy dresses…but you sent the wrong sizes. I ordered 5x and the Maxim sent was XL. I cannot wear these dresses. I am so upset - HELP me PLEASE!!

didn’t like

Absolutely stunning creations delivered in great timing!

I am extremely disappointed with the poor quality of the kaftan I received. Upon opening the package, I immediately noticed that many of the golden beads were missing, even before trying it on. To make matters worse, I reached out to customer service multiple times via email to request a resolution, but I have yet to receive any response. This experience has been incredibly frustrating and unprofessional.

The dress is stunning and arrived really fast

The fabric is smooth and the design is elegant

Unfortunately, my experience with you was bad. I'm sad because my order has more than a month and I didn't receive it

The dress is soo beautiful !! I really 😍

I’m a customer for years , I trust the seller and the work is great always and I always get compliments on my dresses.

Great experience. Highly recommended