Don’t be scammed by Max Mattress. I purchased ultra firm mattress and it has caused me back pain. I have never had such a bad experience. Within 30 nights out of 100 nights free trial, I have ra... Ver mais
A empresa respondeu
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Don’t be scammed by Max Mattress. I purchased ultra firm mattress and it has caused me back pain. I have never had such a bad experience. Within 30 nights out of 100 nights free trial, I have ra... Ver mais
A empresa respondeu
A genuinely supportive and comfortable mattress! Cannot feel my husbands movement getting in and out of bed or tossing and turning so it also gives us a better nights sleep from that point of view! I... Ver mais
Absolutely love this mattress. I was nearly put off by bad reviews on here but I haven’t experienced any problems. The mattress is like sleeping on a cloud, my body is supported well and my back hasn’... Ver mais
We recently upgraded to the Max Hybrid Mattress, and it's been a game-changer for our sleep quality. Intrigued by its hybrid design, which combines memory foam with pocket springs, we decided to take... Ver mais
At Max Mattress, we understand that a good day starts with a great night's sleep That’s why we specialize in innovative supportive mattresses that promise more than just comfort. Our hybrid technology blends full-height pocket springs with open-cell memory foam, creating an unparalleled sleep experience that supports and rejuvenates your body throughout the night.
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The mattress is amazing! It has definitely decreased my back pain and improved my sleeping hours. 🌟🌟🌟
Further update:
Maxmattress,
Thank you for your reply, much appreciated. To be fair to you, I'm changing my star rating to reflect the mattress after 16 nights use rather than on the delivery which I appreciate was not your fault. I don't sleep very well but I'm sleeping better than I have in quite a while. The mattress felt quite firm at first but soon gets comfy and I don't get as hot as I used to. It's still not reaching 20cm depth, seems to be sticking at around18cm, hence 1 star reserved.
Update on below: I finally received my mattress 18 days after ordering (should be 1 to 3 days) and after pestering the courier and getting a response from Max Mattress. I want to make it known that the courier was at fault here but if I could have spoken to someone at Max rather than it all being conducted by messaging, it may have been resolved much quicker, Now for the 100 day trial, presently it's not as thick as I expected but it needs a little time to decompress.
Well, I'm not happy! I ordered and paid almost £400 for my mattress which was to be delivered on 12th August. It hasn't arrived, I've been chasing the courier who don't seem able to find it, supposedly lost in their warehouse. Max Mattress are not contactable and I'm beginning to feel like I'm being scammed.

Resposta da Maxmattress
Great value for money, quick delivery with regular tracking updates, and a mattress with the comfort of memory foam without the overheating! Would highly recommend.
After much deliberation we settled on the Maxmattress and couldn’t be happier!
Great value and even better comfort as well as perfect customer service.
Wouldn’t consider any other options moving forward
I bought the max mattress following a strict change of gym routine and lifestyle change as I realised how important sleep was for my training. Since I have been using the mattress I have struggled to get out of bed; such is the palatial comfort I feel every time I fall saint-like in repose. My sleep has got deeper and more consistent and the spec is just right and not too hot in the summer.
Finally, a mattress that delivers on it's promises, my back hasn't felt so good in ages! From browsing to ordering to receiving delivery, everything has been so smooth.
They have now responded and have been very helpful with a resolution.
I pre-ordered a mattress for mid-July 2024 as it states on the website. I received a text confirmation with a 4-6weeks lead time. Currently using an old mattress and wondering when exactly it will be delivered. I submitted a contact form and emailed three times in the last two weeks and have had no response, wondering if the pre-order was a scam and they have taken over £300 of my money...

Resposta da Maxmattress
Top quality mattress. Me and partner really like it.
Love love love our new Max mattress. Makes my old mattress look like something from the dark ages. Superb service all round!
We recently upgraded to the Max Hybrid Mattress, and it's been a game-changer for our sleep quality. Intrigued by its hybrid design, which combines memory foam with pocket springs, we decided to take the plunge. The difference was noticeable from the first night—firm yet cushiony, it conforms beautifully to our bodies without causing any disturbance when one of us turns over. The breathability of the mattress is impressive too, keeping us cool throughout the night. Ordering was straightforward, and the mattress arrived right on schedule, neatly packaged. Truly, the Max has redefined comfort for us.
I've been looking for a mattress that's good enough for my back for years and this one has been a game changer. Worth every penny
Ridiculously good mattress. Sometimes you just need your mattress to hit the spot, slap bang in the middle of the Venn diagram of comfort, firmness, durability. When you wake up 9 hours later and it feels like 5 mins ago you got your head down. Yep, it’s that mattress.
But seriously, really happy
Super comfortable, brilliant quality and best night sleep for a long time
I had one of the best sleeps of my life on this mattress. I felt as though I was sleeping at a luxury hotel. I usually wake up during the night, but managed to sleep through the entire night without tossing and turning. Highly recommend
I can’t recommend this product enough. Top quality mattress, speedy delivery and ultimate support. Do yourself a favour.
Had struggled for years with bad sleep. Always thought it was just day to day stress or general insomnia.. that was until I tried this mattress. Literally a game changer, I’ve not had a bad sleep since it arrived.. coincidence? I’m not sure. It gets my votes! Love it!!!
After endless searching in need of a better nights sleep and something with fast delivery to accommodate a house move I cannot recommend this enough!
Such a comfortable mattress. Feels excellent quality and as an added bonus it arrived really quickly !
Great customer service, really quick delivery and such a comfortable mattress. Couldn't recommend highly enough.
Unbelievably comfortable mattress, and has great support for my back. The best thing about this mattress is that it has the comfort of a memory foam but is much, much cooler. Would definitely recommend.
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