mBitcasino Avaliações 

502
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Could be wrong but I play this casino daily and spend 100s daily and if you complain a lot they for sure refuse to give VIP players any bonuses level 7 should mean something. But to them loyal custome... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mbit is an honest online casino and games are fair . The last few days they have had issues with withdrawals I do remember seeing the notice . Every time I contact their customer service MBIT has been... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I wish Kate taught a class on customer service. Shes always polite, quick, and always makes my day better. Keep up the good work and hopefully other casinos can take notes. Lovin me some Kate

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

One of the BEST online casinos hands down. I’ve been playing at mbit for years and never once had a problem. VIP players have lots of perks as you move up levels. VIP Hosts and concierge team have bee... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Casino e loja de apostas online
  2. também em
  3. Casa de apostas
  4. Cassino

Escrito pela empresa

Established in 2014, mBitcasino is one of the premier, leading online crypto casinos. mBitcasino is the go-to solution for Bitcoin gaming for a growing number of people all around the world, and that’s no coincidence – we have the latest, most advanced Bitcoin games available, an innovative online gaming platform, and a website designed to be user-friendly and easy to use. We strive to offer our players the best gaming experience, with numerous games to play and win, consistent bonuses, and a friendly staff oriented towards player satisfaction.


Informações de contato

Infirmação importante

4,3

Excelente

O TrustScore é 4.5 de um total de 5

502 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(502)

209 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

I like the quick deposits and…

I like the quick deposits and withdrawls.mbit has not ever let me down. Pays always on time and fixes promptly any issue.

28 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

Thank you for your feedback! We’re glad to hear you’ve had a reliable experience with deposits and withdrawals and that our team has been able to resolve any issues promptly. We appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Very good casinos to play and have fun…

Very good casinos to play and have fun , people in casinos very nice and good sport when you people need ♥️

29 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

Thank you for your kind words! We’re glad to hear you’re enjoying the games and our friendly atmosphere. We appreciate your support and look forward to keeping the fun going!

Avaliado com 5 de um total de 5 estrelas

the only place i play

the only place i play because their wins are legit

30 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

Thank you for your trust! We’re glad you enjoy playing with us and appreciate your support.

Avaliado com 4 de um total de 5 estrelas

I like the features included with mbit…

I like the features included with mbit just a bit more than other popular casino's.
The money back on your deposits is really great and being able to convert your bitty coins to crypto is cool.
I haven't had a super huge win on mbit like I have received on stake us and bitstarz but I'm going to remain hopeful.

31 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

Thanks for sharing your feedback! We’re happy to hear you enjoy our features, especially the money-back bonus and the ability to exchange your bitty coins into crypto. While big wins can come at different times, we hope you keep having fun and enjoying everything we offer.

Avaliado com 5 de um total de 5 estrelas

I’ve been playing mBit for 4 years now…

I’ve been playing mBit for 4 years now left stake to come here and they have always done me fair and above par. Hope they switch the awards system this new year like they did last year. I liked the one before it. The customer service is immaculate have never seen anything like it.

31 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

Thank you for your loyalty and feedback! We’re glad you’ve enjoyed your time with us and that our customer service has impressed you. We appreciate your thoughts on the awards system and look forward to more great moments with you at mBitcasino!

Avaliado com 5 de um total de 5 estrelas

Awesome I win good all the time with…

Awesome I win good all the time with mbit

30 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

That’s great to hear — congratulations on your wins! We’re glad you’re having such a good time playing at mBit. Wishing you even more luck and fun in your next games!

Avaliado com 5 de um total de 5 estrelas

Awesome casino with a very user…

Awesome casino with a very user friendly layout. Great rewards program and an absolutely fantastic concierge team (especially Mila and Ariana)! I won’t use any other service but Mbit!

29 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying the platform, rewards program, and especially the support from Mila and Ariana — they’ll be so happy to know they made a great impression. It means a lot to us that you choose mBit as your go-to casino, and we’ll keep working hard to make every experience just as enjoyable.

Avaliado com 5 de um total de 5 estrelas

Great casino .

27 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

Thank you for your feedback! We're glad that you enjoy our casino!

Avaliado com 5 de um total de 5 estrelas

Ariana the agent i spoke with was…

Ariana the agent i spoke with was especially helpful and very kind i would give her 10 starts if I could

23 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

That’s great to hear! Ariana always goes above and beyond — she’s super kind and really knows how to make players feel valued. Glad you had such a good experience!

Avaliado com 4 de um total de 5 estrelas

It's only this great because the…

It's only this great because the customer service from Ariana was awesome she understood the problem and she found a solution which kept both of us happy.

22 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

Hi, that’s fantastic to hear!
We’re so glad Ariana was able to understand your issue and find the perfect solution.

Avaliado com 5 de um total de 5 estrelas

Mbits customer service is second to…

Mbits customer service is second to none. Most recently had Kate help me out, super sweet, helpful, and polite. Would recommend Mbit to anyone looking for an online gambling experience.

22 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

Hi, thanks so much for your awesome feedback!
We’re thrilled to hear that you had such a great experience with our customer service team — and especially with Kate!

Avaliado com 5 de um total de 5 estrelas

Don't expect any resolution when something goes wrong.

Edit: Exactly what I just finished stating in my review. Mbit strikes back with a B.S. denial. No, that is not how your system works. Heres what happened, I cicked withdraw, a box popped up where you enter the bitcoin wallet. I went to my new wallets website, where I copied the address. Then I returned to mbit and pasted it into the withdraw box, and requested the withdraw. Never did I go to my Robinhood account, not until mbit told me it was sent and delivered, and I asked them for the wallet and blockchain info, and I was scratching my head for a minute wondering who's wallet they sent it to. And mbit told me they sent it to the wallet they had on file. Later during our conversation before they just ended it and that was it, they told me that it was sent to the wallet imputed at the time I requested the withdrawel. NO IT WAS NOT. IT WAS SENT TO THE WALLET I USED LAST. The wallet that apparently mBit saves and keeps in my file? It never went to the wallet I requested it to go to, instead they sent it to the wallet they had on file.

But as stated in my original review, mBit got me banned from sending or receiving any crypto from my Robinhood account, my withdraw took days before I received it, I spent hours with robinhood support and hours of banging my head against the wall trying to talk to mbit, And still, mBit refuses to acknowledge their mistake. Why would I expect anything less? Im even more dissappointed after reading the response mbit left. False information, because that simply is not the case.

As a whole mbit has left me disappointed. I have only withdrew winnings once, and sent to my investment account wallet which got me a warning that I could not receive Bitcoin there, so the next withdraw i attempted to make, I requested my Bitcoin to go to a new wallet, and give them the wallet and two hours later I still hadn't received it, I asked them where it was and what was the hold up only to find out they sent it to the wallet they had on file. That ended up getting my buying and selling crypto privileges revoked and my account suspended and it will take up to ten days for them to send to the wallet I originally asked Mbit to send it to. I can even live with that, what upsets me about the whole ordeal is that when talking to Mbit support about it, they adamantly refuse to acknowledge their mistake. And get short with me and end our conversation. But what can you do? Nothing when you can't reason with someone when they refuse to take responsibility for their error. . I enjoy the Mbit platform, but when it comes to customer service and how you treat your customers when you make a mistake, they get an F. I couldn't even get a free set of spins for the hassle of me spending hours with my investment firm trying to get it sorted out and trying not to get my account shut down. Let alone the fact that I'm stuck waiting ten business days while my $600.00 USD is being held up and unavailable to me. Mbits response to all of this has been to deny, deny, deny.

16 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

We understand how frustrating that must feel — especially when funds get held up and communication doesn’t seem clear. Just to clarify how the system works: mBitcasino can only process withdrawals to the exact wallet address that’s manually entered in the withdrawal field at the time of the request. Once the withdrawal is submitted, it automatically sends the funds to that specific address — it can’t be rerouted or changed afterward for security reasons.

Avaliado com 5 de um total de 5 estrelas

This is more than a trip to the Moon

This is more than a trip to the Moon. This is a safe and friendly environment and Ariana is a great support and is funny too! I recommend this over any other gaming experience.

19 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

Love hearing that! Totally agree — Ariana has such a great personality and really makes the experience enjoyable. It’s nice to see a platform that combines fun, safety, and great support all in one place.

Avaliado com 5 de um total de 5 estrelas

kmonk

it wasa agood expierience with chat thery giv eme spins

18 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

Thank you for your feedback! We're glad you had a great chat experience and enjoyed the spins!

Avaliado com 5 de um total de 5 estrelas

Good selection of games but many sites…

Good selection of games but many sites have a comparable selection. What separates mbit is the VIP hosting program and in particular, Madison. The service she has provided keeps Mbit my preferred place to gamble online for several years. Extremely attentive and keeps it fun with a personal touch and surprise bonuses. Highly recommend this site.

18 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

Thank you so much for your thoughtful review!
We’re glad that our VIP hosting program — especially Madison’s attentive and personal service — has made Mbit your preferred place to play over the years. Her care truly makes a difference and we appreciate your recognition.
Your loyalty and recommendation mean a lot to us, and we look forward to many more great moments together!

Avaliado com 5 de um total de 5 estrelas

I've been playing here for years

I've been playing here for years. There costumer services is the best. Shot out to Freya she always makes my day. I've you get a chance for her to help you, you will see why i continue to play here.

14 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

Thank you for your continued support! We're so glad Freya made your day, and we'll be sure she hears your kind words!

Avaliado com 1 de um total de 5 estrelas

These guys cheat

These guys cheat. The worse casino I have ever played on. Not worth spending a penny on this site

14 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

We're sorry to hear you feel this way. We take fairness and transparency very seriously, and we’d appreciate the opportunity to look into your experience further. Please feel free to reach out to our support team directly at support@mbitcasino.io with any details you can share, we’re here to help and would love the chance to assist you.

Avaliado com 5 de um total de 5 estrelas

Real agents

I like that the customer service agent is a real person and they are able to help right away and all times of you day.

14 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

Thank you for your feedback! We’re glad to hear you appreciate our real, around-the-clock support, our team is always here to assist you whenever you need!

Avaliado com 5 de um total de 5 estrelas

If at first you don’t succeed try to reach Kate

At first the representative (Caitlyn) told me there wasn’t anything they could do for me but me being the person that I am I wasn’t satisfied so I looked for a solution and when I couldn’t find one I decided to come back to ask for help and this time the second representative (Kate) immediately jumped in to help me out with an exemption. She was very kind and not so dismissive as her counterpart.

9 de outubro de 2025
Avaliação não solicitada
logotipo da mBitcasino

Resposta da mBitcasino

Thanks for sharing your experience! It’s great to hear that Kate was able to step in and help resolve your issue — that kind of support makes a big difference. It’s unfortunate that your first interaction wasn’t as positive, but I’m glad you didn’t give up and reached out again. Your feedback helps ensure more consistent service in the future!

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