Could be wrong but I play this casino daily and spend 100s daily and if you complain a lot they for sure refuse to give VIP players any bonuses level 7 should mean something. But to them loyal custome... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Could be wrong but I play this casino daily and spend 100s daily and if you complain a lot they for sure refuse to give VIP players any bonuses level 7 should mean something. But to them loyal custome... Ver mais
A empresa respondeu
Mbit is an honest online casino and games are fair . The last few days they have had issues with withdrawals I do remember seeing the notice . Every time I contact their customer service MBIT has been... Ver mais
A empresa respondeu
I wish Kate taught a class on customer service. Shes always polite, quick, and always makes my day better. Keep up the good work and hopefully other casinos can take notes. Lovin me some Kate
A empresa respondeu
One of the BEST online casinos hands down. I’ve been playing at mbit for years and never once had a problem. VIP players have lots of perks as you move up levels. VIP Hosts and concierge team have bee... Ver mais
A empresa respondeu
Established in 2014, mBitcasino is one of the premier, leading online crypto casinos. mBitcasino is the go-to solution for Bitcoin gaming for a growing number of people all around the world, and that’s no coincidence – we have the latest, most advanced Bitcoin games available, an innovative online gaming platform, and a website designed to be user-friendly and easy to use. We strive to offer our players the best gaming experience, with numerous games to play and win, consistent bonuses, and a friendly staff oriented towards player satisfaction.
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Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 48 horas
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I like the quick deposits and withdrawls.mbit has not ever let me down. Pays always on time and fixes promptly any issue.

Resposta da mBitcasino
Very good casinos to play and have fun , people in casinos very nice and good sport when you people need ♥️

Resposta da mBitcasino
the only place i play because their wins are legit

Resposta da mBitcasino
I like the features included with mbit just a bit more than other popular casino's.
The money back on your deposits is really great and being able to convert your bitty coins to crypto is cool.
I haven't had a super huge win on mbit like I have received on stake us and bitstarz but I'm going to remain hopeful.

Resposta da mBitcasino
I’ve been playing mBit for 4 years now left stake to come here and they have always done me fair and above par. Hope they switch the awards system this new year like they did last year. I liked the one before it. The customer service is immaculate have never seen anything like it.

Resposta da mBitcasino
Awesome I win good all the time with mbit

Resposta da mBitcasino
Awesome casino with a very user friendly layout. Great rewards program and an absolutely fantastic concierge team (especially Mila and Ariana)! I won’t use any other service but Mbit!

Resposta da mBitcasino
Ariana the agent i spoke with was especially helpful and very kind i would give her 10 starts if I could

Resposta da mBitcasino
It's only this great because the customer service from Ariana was awesome she understood the problem and she found a solution which kept both of us happy.

Resposta da mBitcasino
Mbits customer service is second to none. Most recently had Kate help me out, super sweet, helpful, and polite. Would recommend Mbit to anyone looking for an online gambling experience.

Resposta da mBitcasino
Edit: Exactly what I just finished stating in my review. Mbit strikes back with a B.S. denial. No, that is not how your system works. Heres what happened, I cicked withdraw, a box popped up where you enter the bitcoin wallet. I went to my new wallets website, where I copied the address. Then I returned to mbit and pasted it into the withdraw box, and requested the withdraw. Never did I go to my Robinhood account, not until mbit told me it was sent and delivered, and I asked them for the wallet and blockchain info, and I was scratching my head for a minute wondering who's wallet they sent it to. And mbit told me they sent it to the wallet they had on file. Later during our conversation before they just ended it and that was it, they told me that it was sent to the wallet imputed at the time I requested the withdrawel. NO IT WAS NOT. IT WAS SENT TO THE WALLET I USED LAST. The wallet that apparently mBit saves and keeps in my file? It never went to the wallet I requested it to go to, instead they sent it to the wallet they had on file.
But as stated in my original review, mBit got me banned from sending or receiving any crypto from my Robinhood account, my withdraw took days before I received it, I spent hours with robinhood support and hours of banging my head against the wall trying to talk to mbit, And still, mBit refuses to acknowledge their mistake. Why would I expect anything less? Im even more dissappointed after reading the response mbit left. False information, because that simply is not the case.
As a whole mbit has left me disappointed. I have only withdrew winnings once, and sent to my investment account wallet which got me a warning that I could not receive Bitcoin there, so the next withdraw i attempted to make, I requested my Bitcoin to go to a new wallet, and give them the wallet and two hours later I still hadn't received it, I asked them where it was and what was the hold up only to find out they sent it to the wallet they had on file. That ended up getting my buying and selling crypto privileges revoked and my account suspended and it will take up to ten days for them to send to the wallet I originally asked Mbit to send it to. I can even live with that, what upsets me about the whole ordeal is that when talking to Mbit support about it, they adamantly refuse to acknowledge their mistake. And get short with me and end our conversation. But what can you do? Nothing when you can't reason with someone when they refuse to take responsibility for their error. . I enjoy the Mbit platform, but when it comes to customer service and how you treat your customers when you make a mistake, they get an F. I couldn't even get a free set of spins for the hassle of me spending hours with my investment firm trying to get it sorted out and trying not to get my account shut down. Let alone the fact that I'm stuck waiting ten business days while my $600.00 USD is being held up and unavailable to me. Mbits response to all of this has been to deny, deny, deny.

Resposta da mBitcasino
This is more than a trip to the Moon. This is a safe and friendly environment and Ariana is a great support and is funny too! I recommend this over any other gaming experience.

Resposta da mBitcasino
it wasa agood expierience with chat thery giv eme spins

Resposta da mBitcasino
Good selection of games but many sites have a comparable selection. What separates mbit is the VIP hosting program and in particular, Madison. The service she has provided keeps Mbit my preferred place to gamble online for several years. Extremely attentive and keeps it fun with a personal touch and surprise bonuses. Highly recommend this site.

Resposta da mBitcasino
Customer service Representative Ariana was awesome, Wow

Resposta da mBitcasino
I've been playing here for years. There costumer services is the best. Shot out to Freya she always makes my day. I've you get a chance for her to help you, you will see why i continue to play here.

Resposta da mBitcasino
These guys cheat. The worse casino I have ever played on. Not worth spending a penny on this site

Resposta da mBitcasino
I like that the customer service agent is a real person and they are able to help right away and all times of you day.

Resposta da mBitcasino
At first the representative (Caitlyn) told me there wasn’t anything they could do for me but me being the person that I am I wasn’t satisfied so I looked for a solution and when I couldn’t find one I decided to come back to ask for help and this time the second representative (Kate) immediately jumped in to help me out with an exemption. She was very kind and not so dismissive as her counterpart.

Resposta da mBitcasino
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