McDonald's Canada Avaliações 249

I ordered 13 10 nuggets and a fry for my foster children and they only gave me my fry with no explanation as to why I didnt get my nuggets.

Complaint is with the so called special offers, which isn’t any deal at all.
I highly recommend all customers to read the fine print to avoid the hassle of opening your app or using coupons.
When I’m a hurry and on the way to work this can be very frustrating.
The exclusions on the deals leave you with little to choose from.
Check the “No Valid with”, especially with breakfast sandwiches.

ok where do i start mcdonalds its ok i dont go there infact i havent been there in years the last time i went i puked after i had some chicken mc nuggets i got sent to the emergancy room all night but the next day i was fine so i dont go there any more but hey those mc nuggets were mouth watering so i give it a 5 star i guess im kinda board in class and have nothing better to do so im doing this i could play games but i chose to do this

Great McDonald's ever. I got my food hot and fresh so fast.

Paid twice for the same order because person at drive thru didn’t see pre-payment or discount coupons. Definitely have some serious trading issues with staff. Would never use app again!

I don’t know if y’all are high or what but you can’t even make your food right you guys give up on proper representation of your food. Hire better people instead of crackheads. Your fries are salty yet we got fries with 0 salt and your poutine is like soup, to much gravy. You can’t even put the right amount of food on the burgers you just slap it on and call it good. I love your food but damn you guys can’t do it right. When I mean extra I don’t mean the same amount

Stouffville, Ontario Main street location is falling apart.
I don't know what they're trying to do but they park everyone constantly. Every time I've been through the drive through in the last month or so I get parked. Today they asked me to park so I asked for a refund at the second window instead, my food was suddenly ready within 10 seconds.
I have complained to the staff multiple times that I've been parked and have to wait anywhere from 5-20 minutes just to get my food (1-2 combos). At that point it becomes obvious that they don't care. There's no sense of an apology and I continue to be parked for the simplest orders possible. Its getting ridiculous that I'm being parked every time I order, just to wait for 1 or 2 burgers. Come on.

McDonald's Mobile app needs a McDs MOBILE GIFT CARD. Will not accept regular gift cards as payment on mobile app.

Terrible service, very disappointed. Teller at counter was very rude and did not greet us properly. She also proceeded to ring in my order wrong, by over charging us for 4 extra large drinks, the fries were oversalted and cold. My McFlurry was only half full as well. If this wasn't enough to disappoint me, the quarter pounder meal I ordered came with two top buns. I received very pour quality of food and pour service from the employees.

Went to just have a little desert.. Surprise Surprise Even in these hard times McDonald's has done an over 10% price increase on some items again.. I guess this explains why the traffic going to McD's is way down.. If they think they can do whatever and people have to accept it because of the limited number of places to eat at this time they are wrong.. I am done with McD's and their high prices.. Wendy's here I come.. Much cheaper and they want our business..

To Large of Company to care anymore.....tsk tsk tsk

Worst customer service experience in McDonald's Yorkville Toronto store. Waited for more than 30 minutes in the queue and got my order wrong. Will never come back to this store anymore.

Jan 12, 2021, about 9:15am
Victoria East location - Regina, close to Park street

We came in for some breakfast, and threw an old coffee cup in garbage bin by entrance, immediately after an angry staff lady start screaming at another guy close by that he didn’t put a new bag in the bin, at the time we didn’t know who he was, thought a new staff but no, he came in to search for left over food in garbage bin, he take all old food bags people threw in and spread them on more than 1 tables...and she continue screaming and screaming very loud for more than 15min, very obnoxious and annoying, besides she dumped that bin out on the floor with some coffee left..and didn’t clean for more than 10 min, what if someone fall? And no other staffs say anything, and we’ve been standing by the till for the that duration, 15min, and nobody came to the till to take order? the most important thing is he didn’t wear a MASK, during this pandemic? and why you let him inside to search for garbage? you need to re-train her or fire her, it is very disturbing and discusting, i won’t recommend anybody to this place

On Nov 17, I was waiting for my order and noticed the guy cooking was wearing a plastic mask, but his face mask was below his chin. While they were packing my order he wiped his nose with his wrist and this is when I when I noticed he wasn't even wearing gloves. I was so disgusted that I decided to leave and threw my order in the garbage on the way out. I've contacted the head office 3 times and keep being told that this is unacceptable and I even have an email saying that they are very disappointed with what happened and someone would contact me. I just called again and keep being told the same thing..STAY AWAY FROM THIS LOCATION!!!!

After seeing the advertisement for your apple fritters, I was looking forward to enjoying one but was highly disappointed. I saw chunks of apple in the fritters, on the tv, but I ate 2 and my husband also and there is not 1 chunk of apple in any of them. A big let down.

Bring back the original bun for BigMac The new bun is awful I wont be eating there anymore

Their customer service is terrible! I had made 8 calls, and sent 2 emails. Neither of my emails have been responded to, and my situation has not been solved.

One individual told me she would be sending me some meal vouchers or something like that for the 4 members of my family. She said that I would be getting them in the next 10-14 bds. It has been over a month and 6 calls later - and still no vouchers. Each time I call, they tell me to keep waiting for the vouchers to arrive.

I have been respectful and patient, but their customer service is inefficient, not responsible, and misleading. VERY disappointing.

I was sadly disappointed with the service i have been experiencing with my local Mc Donald and others when I am out with my family or going there for lunch while my break at work. The time before this visit I was forced to wait in a lineup as I was in a rush and received everything but my youngest sons whole dinner which I felt so bad that we were eating Mc Donalds and he wasn't. And now I ordered my meal which was right but didn't get my monopoly stickers on anything but my quarter pounder and my big Mack. As this isn't enough I didn't get any proper trays which say they were meant to be in the bag which weren't in my bag and broke in half and my drinks went everywhere. To be honest I dont know what is going on with McDonald but Im tired of this service. I want a free meal for my family or something for this experience.