MCR BIKES Avaliações 188

Top service . Came and collected a bike I sold within the hour fair prices and honest guys . Would recommend

Jake responded to my emails quickly and thoroughly, when he came to get the bike they was buying from me, Jake was a pleasure to deal with, friendly customer service . Would highly recommend

Customer service was great. Took my DH bike in for a full service and needed a new crankset on there. I interacted with Jake from Mcrbikes. He was a top guy, very friendly and easy to get along with. He was telling me about the business he has been running since he was 16 and explaining to me about how it is a very big passion of his. Very easy to get along with. He then completed the service within a day of me dropping the bike and it felt like new. Installed the new crank set and the job was done. Would recommend and I will be coming back in the future.

I would highly recommend Jake if you want to sell your bike, emails were responded to quickly and overall top bloke would use again if needed in the future.

Very professional and efficient sale.
Overall good experience, would recommend.

Good experience. Picked up my bike promptly. Fair play for the business

Really happy with my new bike. Jake offers a good friendly service; he responded to my messages quickly and was happy to answer any questions. Stress-free delivery too. Highly recommended

Jake responded to my emails quickly and thoroughly, when he came to get the bike they was buying from me, Jake was a pleasure to deal with, friendly customer service amd all in all a top lad. Would highly recommend.

I contacted them last week regarding 2 bikes I wanted to sell.

They were very unresponsive taking ages to reply after the initial reply. I sent them one chase message and then finally I gave them a call after 3 days of no answer.

I said it would be good to know either way if they were interested or not.

The quote that they sent me felt like they were taking advantage of me. They wanted £600 for the two bikes. One of them was brand new worth £1000 and the other one was in perfect conditions from 2019 worth now around £500.

I replied to negotiate and said that it was very unreasonable and then again no reply from them.

The feedback for them is:
1) Be responsive with your customers if you are and if you are not interested in the offer
2) Be reasonable with your pricing/quotes and don’t try to take advantage of people. Or at least explain your position.

Overall my experience with this company was very disappointing and I hope this feedback encourages them to improve.

Met Jake from Mcr bikes this evening and he purchased my bike from me , great lad , great customer service and wish him all the best for the future with his business, would recommend his services highly to anyone

I was selling a bike I no longer used, I contacted Jake from mcrbikes yesterday and he turned up this morning with an offer I couldn't refuse, upon talking to Jake I learnt a little more about the business he's established, wether it's selling, buying or repairing your bike I couldn't recommend mcrbikes enough, top lad honest and very respectful

Excellent customer service the bike I bought was as described and the delivery was spot on. I was kept informed throughout the whole process by Jake who was friendly and efficient I would not hesitate to buy another bike from them. Recommended

Fast pleasant transaction from Jake when he bought my sons bike

Awsome. Got bike Thursday and came over 90 mins to get it. Fast efficient service. Stuck in traffic on way and kept me updated all time on delays. Friendly guy who came. I know nothing about bikes and didn't try to take advantage. Fair fast. Great service

Bought an Orange Alpine bike in brilliant condition from mcrbikes. The delivery was swift & quick. Interacting with Jake @'mcrbikes made the whole process pleasant & stress free. Will be coming back again for another bike off him in the future. 👍

Excellent buyer/seller. Will recommend to everyone looking for a nice bike at a nice price

10/10 , from start to finish Jake at mcrbikes provided great customer service. He was very friendly and answered all my questions in depth, couldn’t be more thankful 😄, would 100% recommend to anyone enquiring about a bike or parts 🤝.

Bought a cube mountain bike today. Jake came out and met me on a sunday in the snow within an hour.
Really sound lad. The bike was perfect and will be a top surprise for my lad for Christmas. Thanks, Will definitely use and recommend in the future.

Quick service sound lad, turned up with the cash to buy my bike within couple hours of enquiring to him.

Excellent service. Jake is very friendly and polite. Would recommend to everyone.