Mdlondon Avaliações 

60
•
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bought the green straighteners a few months ago but only used them a few times as they are not enjoyable to use. They feel so cheap and flimsy, the plates don’t touch effortlessly together, and you ha... Ver mais

Avaliado com 3 de um total de 5 estrelas

Bought the olive green straighteners in October 2023. Loved that you could adjust the temperature, but recently the temperature control buttons stopped working. Only heat to 180, sometimes 190 but t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Speed of delivery so quick, excellent packaging. Products are amazing, brushes and hairdryer are the best i have ever used, I have now retired my GHD for MDLondon. These are definitely worth every pe... Ver mais

Avaliado com 5 de um total de 5 estrelas

I received the mdlondon hairdryer as a gift for Mother’s Day and it is literally the best hairdryer I have ever used! Been on the lookout for one to invest in for years, and I’m so glad I waited. I ha... Ver mais

Detalhes da empresa


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

60 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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3,6

Todas as avaliações

(60)

30 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Amazing products & customer service …

I love the 3 product's I have purchased so far. I also had an issue with something, and had to rwturn an item however the customer service team resolved it straight away. The process was very simple
They kept in touch constantly to advise me what was going on and replaced the item

5 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love it all

Love the MD brushes. I have course curly hair and these are the only brushes that smooth and tame.
Recently bought the hairdryer too, the light weight is a game changer. No more achy arm

1 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The MD London wave brush styled…

The actual MD London wave brush styled my thick, just past shoulders length hair well. However since it arrived it's worked intimately, you have to press it numerous times some times it will work sometimes it won't!

Contacted customer services sent it back twice, and on each occasion they said it was fine despite me sending them videos showing them the problem, really poor customer service , such a shame as brush gives good results for beach look waves when it works !

I would agree with other reviews also the buttons temp control on off in wrong place , making it bit cumbersome to use, when it actually does turn on!

6 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Having had an issue with my blow hairdryer, I received a phone call apologising for the issues and my hairdryer is being replaced.
Tip-there’s a 12 month warranty but you need to register within 28 days to extend this warranty.

7 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

MD London Wave - faulty - and also bad customer service!

MD London Wave - bad customer service! - had these bought as a birthday present - only realised I could have extended the warranty after the 28 days had expired and was told it was too late.
Lo and behold - 7 weeks after the 12 months warranty expired - the end cap fell off - tried to put it back on but the plastic little clips had crumbled so it wont stay on! contacted customer service - explained what had happed -and also I had bought literally all of the other products in the range - so classed myself as a loyal customer - was told I should have registered upon receipt!, I asked if there was a part I could obtain, to be told the only option is to exchange. I asked how much it would cost me to exchange, to be then told that wasn't an option as the warranty had expired. So for the past 2 days have just gone full circle with no resolution! - I really liked the wave but out of principle will not purchase another item from this company!

15 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The best hairdryer ever!!

This is by far the best hairdryer I have ever bought!! Do not be put off by its little size or the fact it’s lightweight.. it’s super quiet, with a lovely long flex and a powerful dryer!! Perfect for everyday and excellent for travelling!! My hair is perfectly styled in half the time and is in great condition. Love it ❤️

15 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I can’t tell you how disappointed I am…

I can’t tell you how disappointed I am with this hairdryer as I had big expectations due to the price and the hype by Davina McCall. I guess it helps to have a famous face to promote your products. Anyway, I actually like the size and quietness of the hairdryer but I am utterly dissatisfied with the quality of the materials used to make it.

I originally purchased the Blow hairdryer on 10/01/25 and, I’ll admit, I was a couple of weeks late cleaning the filter (yes you have to take the cover off monthly to clean the filter out otherwise it overheats). Needless to say, the casing cracked on 20/02/25 and a piece of plastic fell off. Customer service replaced it and basically told me off for not cleaning it so I thought I’d better do as I’m told and make sure I clean the filter early this time.

So I received the replacement 04/03/25 and made sure I filled out the warranty. Good job I did as I went to clean the filter today and I can’t get the cover off and the casing has cracked again. I’ve emailed them again and sent photos and a video of me struggling to get the cover off. I’ve repeatedly watched the video of Michael Douglas taking it off and he makes it look so easy but I find it impossible. It’s like it’s glued on! So I’m afraid I cannot recommend the hairdryer due to the very poor experience I’ve had. I’ll be asking for a refund and looking for another brand that’s better made.

31 de março de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Olive green straighteners

Bought the olive green straighteners in October 2023. Loved that you could adjust the temperature, but recently the temperature control buttons stopped working. Only heat to 180, sometimes 190 but then switch off if you try and increase more.
On contacting mdlondon to find out if common problem and if it is fixable, was told weren't under warranty and couldn't do anything. I knew they weren't under warranty and wasn't able to fix them. Just thought they might need to be aware of the issue and may be able to give some advice.
Had to revert back to my GHD's which still work after several years.

27 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don’t bother unless you have long hair! Waste of money & poor returns policy!

I bought the multi wave brush after watching the videos I was very excited to receive. However this product is not suitable for hair my length, just above the shoulders. The barrel is too big to get a full curl, and I ended up with a disappointing kink. Simply don’t bother unless you have long hair. I returned the item (having paid to return it myself) in perfect packaging and I believed in perfect condition. However the return and refund was refused due to a supposed small scratch that I can’t believe would have happened from using this product once on my hair. So I now have to pay for the product to the retuned back to me, and it is useless for my hair. £130 down the drain. Very dissatisfied with the company’s refusal to honour a refund for a product that is miss advertised as suitable for all hair lengths, when it clearly isn’t. Like other reviews the heat setting is also easily changed by accident when in use, due to the bad placement of the heat settings on the handle where you are literally holding the curler, clearly not a well thought out product design. I rarely write bad reviews but was so disappointed with the product and lack of refund that I don’t want others to waste their money. Simply don’t bother unless you are 100% certain this will work on your hair as you will not get a refund!

25 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I am a hairdresser-Bought…

I am a hairdresser-Bought straighteners and hairdryer summer 2023.the hairdryer attachment shot off when hot and burnt my neck, customer service was great replacement sent no problems since and really like the dryer.

The straighteners feel cheap to use and dragged a bit but after playing a bought with the option of different temperatures found the right one for me, good feature having control over temp. Within 8 month's the buttons covers had fallen off, the straighteners worked fine so no problem. Jan 2025- owned for 18 months, the temp buttons don’t work and stick the temp at 180, not the right temp for my hair and they pull. Do like the design but feel like they don’t last very long I only use them about 6 times a month so don’t feel this reflects ware and tear. Disappointing.

14 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I feel like Ive been scammed.

I feel like Ive been scammed by this company. I ordered a hair dryer twice from them, they have taken the money from my account on both occasions and then cancelled the orders. Their excuse is that they suspect fraudulent use of my card! If this is the case why take the money. Even my bank are confused as to why. Then they have the cheek to say they need to investigate, which will take five days, and then there may be a ten day wait for any refund. They have taken nearly £400 from me and I have nothing to show for it!!!

18 de novembro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Niozle problem …

A purchased the olive hairdryer 13 months ago and the small nozzle is no longer magnetic and dolly flows off from the dryer as soon as it us turned on . Evidently they no longer supply nozzle for model I purchased so it cannot be replaced. A very expensive dryer for the nozzle to only last that long when it was not used daily.

18 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Products

I have the dryer and straighteners. Both work really well and arrived promptly. Also gives great advice on their Instagram channel.

4 de novembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

MD London Wave.

MD London Wave.
I love this product. I just blast my hair with the hairdryer and then style with the wave brush tool.
Negatives
1. Bristles should be closer together to have a better grip of hair and to avoid fingers getting burnt on the barrel (I’ve done this a few times already)
2. The heat setting is in the wrong place and I keep changing the setting whilst winding my hair on the barrel.

3 de novembro de 2024
Avaliação não solicitada

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