I just want to thank Nina Goodsall from med-medical for going out of her way to help me with a recent claim. Nina is an outstanding Claims Administrator, tries extremely hard to sort out claims in... Ver mais
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Veja o que dizem as avaliações
I only contacted MEC on Wednesday and I am already booked in with a Consultant for the following week. Nina Goodsall has been so helpful in locating me a consultant near to home and responds the same... Ver mais
The team has worked very quickly to get my referrals through and get me seen by a specialist rather quick. Everytime I have a query, Nina or Mandy have responded and gotten my queries answered and my... Ver mais
The personal care, response, and handling of my request were absolutely flawless. Nina was professional, informative, and genuinely caring throughout the entire process. She kept me fully informed, re... Ver mais
Detalhes da empresa
Escrito pela empresa
MEC is one of the UK's leading independent Employee Benefits specialists which has been providing quality advice to its clients for over 20 years. Our friendly, knowledgeable staff help companies find the best employee benefits to meet their unique requirements.
Informações de contato
9 The Barns, Pennypot Lane, Chobham, Woking, Surrey, GU24 8DJ, Woking, Reino Unido
- 01276 858235
- info@mec-medical.co.uk
- mec-medical.co.uk
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Mandy Steadman is so helpful
Ive always received great service!!
I have been using my Private Healthcare for nearly 3 years now; since I was involved in a car accident. I have always had great communication from the whole team. Mandy Steadman is amazing to deal with. I've always felt updated on any appointments I have had to have. I feel that Mandy goes above and beyond to help me and my appointments with various different departments I have had to have since the accident.
Thank you
Great client service
Mandy, Nina and all the team at MEC are always helpful in the extreme. They go above and beyond to ensure my needs are met and are a credit to the company.
MEC Review
I was involved in an accident earlier in the year and Nina has been really helpful throughout my recovery period
MEC was very helpful and provided a…
MEC was very helpful and provided a prompt response when I needed a fast authorisation from my medical insurer.
Great service and support
Great service and support. Mandy is always very prompt and helpful. Thank you
Excellence service as always from Nina
Excellent service as always from Nina. I forgot to process a claim for my regular consultation and Nina sorted very quickly for me.
Wonderful service
My experience with MEC, in particular with Fiona, is absolutely exceptional. Fiona has been very helpful, reassuring, empathetic and friendly throughout the whole process. Her work ethic, communication and kindness are truly inspiring. I am very grateful for Fiona's help and I recommend MEC for their reliability and first class service. Thank you!

Resposta da Medical Expenses Consulting UK Ltd
Very good service
Mandy is always very helpful, polite and quick to reply.

Resposta da Medical Expenses Consulting UK Ltd
Kind and efficient
Email and phone correspondence always quick and easy. Nina has kept me updated with claim approval and provided reassurance throughout. Fabulous customer service and lovely to talk with, thank you.

Resposta da Medical Expenses Consulting UK Ltd
My experience has always been extremely…
My experience has always been extremely positive. Mandy responds promptly to my enquiries. This has reduced the stress around a difficult time and enabled me to focus on getting the medical care I need. I am very grateful for this service and very happy to recommend Mandy.

Resposta da Medical Expenses Consulting UK Ltd

Resposta da Medical Expenses Consulting UK Ltd
Fantastic service
Mandy and Fiona have been fantastic in helping me through the whole process. Great service!

Resposta da Medical Expenses Consulting UK Ltd
Mandy has been incredibly helpful and…
Mandy has been incredibly helpful and prompt with everything. It’s my first time using the service and it’s all been so seamless.
Mandy is very knowledgeable and reassuring, ensuring I understood how the process works and what was needed from me.
Great Service!
I spoke to Nina today and can honestly say I had a very good experience. The phone was answered straight away, Nina was very professional, helpful and sorted my referral out within an hour.
The thing that made it really good was her understanding and empathy, and the way she spoke reassured me. Thank you!
Good service always so helpful and…
Good service always so helpful and prompt. Mandy Steadman is so lovely to speak to and helps with all my queries.
Excellent response time
From the initial authorisation for the consultation, to the authorisation for the required procedure, Nina has been prompt and kept me informed of progress.
MEC are consistently fantastic
MEC are consistently fantastic. I have largely dealt with Mandy who is so Client focused and provides the perfect level of empathy given the issues you may be dealing with. I highly recommend their services.
Amazing!
You only use this service when you are feeling unwell and vulnerable. When you are feeling like this you need understanding, empathy and speed to see someone who can help. Mec- medical do all this and more and I cannot praise them enough . Mandy and Fiona have really helped and supported myself and my family through out medical ups and downs and we have been so grateful.
Fast, Efficient, and Caring Service
Every experience I have had with the MEC team has been excellent. Their customer service was exceptional, providing prompt and clear responses to all my queries. The team was empathetic and supportive, making a stressful situation much more manageable. I highly recommend MEC for their professionalism, reliability, and dedication to customer satisfaction. They go above and beyond to ensure their clients are well taken care of. Special mention to Nina, Lisa, Clare and Suzanne.
Quick and convenient
The service is incredibly quick and convenient. It can get a little complicated keeping track of all the different references and numbers and who needs what information, but that isn't because of MEC.
I had a last minute panic today when I realised I didn't have the correct reference numbers when trying to fill in the forms at hospital.
I rang MEC and after being on hold for only a minute or two. My query was answered and even though the issue was my fault, Nina Goodsall contacted the appropriate people and had the number I needed back to me in a couple of minutes!
Great customer service.
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