Medical Expenses Consulting UK Ltd Avaliações 

158
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I just want to thank Nina Goodsall from med-medical for going out of her way to help me with a recent claim. Nina is an outstanding Claims Administrator, tries extremely hard to sort out claims in... Ver mais

Avaliado com 5 de um total de 5 estrelas

I only contacted MEC on Wednesday and I am already booked in with a Consultant for the following week. Nina Goodsall has been so helpful in locating me a consultant near to home and responds the same... Ver mais

Avaliado com 5 de um total de 5 estrelas

The team has worked very quickly to get my referrals through and get me seen by a specialist rather quick. Everytime I have a query, Nina or Mandy have responded and gotten my queries answered and my... Ver mais

Avaliado com 5 de um total de 5 estrelas

The personal care, response, and handling of my request were absolutely flawless. Nina was professional, informative, and genuinely caring throughout the entire process. She kept me fully informed, re... Ver mais

Detalhes da empresa

  1. Plano de Saúde

Escrito pela empresa

MEC is one of the UK's leading independent Employee Benefits specialists which has been providing quality advice to its clients for over 20 years. Our friendly, knowledgeable staff help companies find the best employee benefits to meet their unique requirements.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

158 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(158)

28 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Mandy Steadman is so helpful

Ive always received great service!!

I have been using my Private Healthcare for nearly 3 years now; since I was involved in a car accident. I have always had great communication from the whole team. Mandy Steadman is amazing to deal with. I've always felt updated on any appointments I have had to have. I feel that Mandy goes above and beyond to help me and my appointments with various different departments I have had to have since the accident.

Thank you

23 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great client service

Mandy, Nina and all the team at MEC are always helpful in the extreme. They go above and beyond to ensure my needs are met and are a credit to the company.

17 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful service

My experience with MEC, in particular with Fiona, is absolutely exceptional. Fiona has been very helpful, reassuring, empathetic and friendly throughout the whole process. Her work ethic, communication and kindness are truly inspiring. I am very grateful for Fiona's help and I recommend MEC for their reliability and first class service. Thank you!

9 de setembro de 2024
Avaliação não solicitada
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Resposta da Medical Expenses Consulting UK Ltd

Thank you for your kind comments

Avaliado com 5 de um total de 5 estrelas

Very good service

Mandy is always very helpful, polite and quick to reply.

2 de setembro de 2024
Avaliação não solicitada
logotipo da Medical Expenses Consulting UK Ltd

Resposta da Medical Expenses Consulting UK Ltd

Thank you for your kind comments

Avaliado com 5 de um total de 5 estrelas

Kind and efficient

Email and phone correspondence always quick and easy. Nina has kept me updated with claim approval and provided reassurance throughout. Fabulous customer service and lovely to talk with, thank you.

10 de setembro de 2024
Avaliação não solicitada
logotipo da Medical Expenses Consulting UK Ltd

Resposta da Medical Expenses Consulting UK Ltd

Thank you for your kind comments

Avaliado com 5 de um total de 5 estrelas

My experience has always been extremely…

My experience has always been extremely positive. Mandy responds promptly to my enquiries. This has reduced the stress around a difficult time and enabled me to focus on getting the medical care I need. I am very grateful for this service and very happy to recommend Mandy.

7 de setembro de 2024
Avaliação não solicitada
logotipo da Medical Expenses Consulting UK Ltd

Resposta da Medical Expenses Consulting UK Ltd

Thank you for your kind comments

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Mandy and Fiona have been fantastic in helping me through the whole process. Great service!

4 de setembro de 2024
Avaliação não solicitada
logotipo da Medical Expenses Consulting UK Ltd

Resposta da Medical Expenses Consulting UK Ltd

Thank you for your kind comments

Avaliado com 5 de um total de 5 estrelas

Mandy has been incredibly helpful and…

Mandy has been incredibly helpful and prompt with everything. It’s my first time using the service and it’s all been so seamless.
Mandy is very knowledgeable and reassuring, ensuring I understood how the process works and what was needed from me.

3 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service!

I spoke to Nina today and can honestly say I had a very good experience. The phone was answered straight away, Nina was very professional, helpful and sorted my referral out within an hour.

The thing that made it really good was her understanding and empathy, and the way she spoke reassured me. Thank you!

30 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent response time

From the initial authorisation for the consultation, to the authorisation for the required procedure, Nina has been prompt and kept me informed of progress.

22 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

MEC are consistently fantastic

MEC are consistently fantastic. I have largely dealt with Mandy who is so Client focused and provides the perfect level of empathy given the issues you may be dealing with. I highly recommend their services.

7 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing!

You only use this service when you are feeling unwell and vulnerable. When you are feeling like this you need understanding, empathy and speed to see someone who can help. Mec- medical do all this and more and I cannot praise them enough . Mandy and Fiona have really helped and supported myself and my family through out medical ups and downs and we have been so grateful.

21 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast, Efficient, and Caring Service

Every experience I have had with the MEC team has been excellent. Their customer service was exceptional, providing prompt and clear responses to all my queries. The team was empathetic and supportive, making a stressful situation much more manageable. I highly recommend MEC for their professionalism, reliability, and dedication to customer satisfaction. They go above and beyond to ensure their clients are well taken care of. Special mention to Nina, Lisa, Clare and Suzanne.

20 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick and convenient

The service is incredibly quick and convenient. It can get a little complicated keeping track of all the different references and numbers and who needs what information, but that isn't because of MEC.

I had a last minute panic today when I realised I didn't have the correct reference numbers when trying to fill in the forms at hospital.

I rang MEC and after being on hold for only a minute or two. My query was answered and even though the issue was my fault, Nina Goodsall contacted the appropriate people and had the number I needed back to me in a couple of minutes!

Great customer service.

19 de agosto de 2024
Avaliação não solicitada

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