I found this service to be invaluable, helping me navigate what could have been a very tough time. Jules our mediator is a really warm and friendly lady who took time to check in on how we each felt... Ver mais
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Veja o que dizem as avaliações
I was really anxious but I was made to feel at ease and felt I was really listened to . This is a hard time and the advice given was helpful and the outcome so far made perfect sense, The situation... Ver mais
Jules made me feel as relaxed as possible. She explained each step carefully and was sure to check we were both in agreement all along the way. In very trying circumstances she made the process as eas... Ver mais
Handled our mediation well and it was a fairly challenging situation. I felt the mediation was fair and honest and the mediator did a great job of proactively setting the tone to keep things moving, a... Ver mais
Detalhes da empresa
Sobre Mediation First
Escrito pela empresa
At Mediation First we think people deserve a better way of settling arguments than battling it out in the courts.
If you’re involved in any dispute - whether it stems from a divorce or separation, mediation is a simpler and less expensive solution.
We’re the go-to mediation experts throughout the UK for this fast-growing alternative to the traditional solicitor route.
By seeing the whole picture – not just one side or the other – our mediation services work to resolve disputes quickly and keep costs to a minimum.
Why choose Mediation First?
Escrito pela empresa
- At Mediation First, we understand that resolving conflicts can be a challenging and stressful experience. Unlike the adversarial nature of court proceedings, our mediators offer a compassionate and client-centred approach to dispute resolution. This makes it the preferred choice for a number of reasons.
- Mediation is:
- • Cost-effective: save significant time and money by choosing mediation, avoiding the financial toll of court fees.
- • Private and confidential: your privacy is safeguarded in mediation,ensuring sensitive matters stay private.
- • Client-centred: mediation focuses on helping you understand your options and find mututally agreeable solutions.
- • Cooperative: mediation fosters understanding and cooperation, preserving vlauable personal and professional relationships that court battles often strain.
Accredited FMC Family Mediators
With Mediation First you can be sure that your mediator is a professional in their field and has not only completed a short training course.
All of our mediators have achieved FMC accreditation status with the Family Mediation Council - a process that normally takes around two years to complete and requires ongoing professional development.
Informações de contato
Park House Business Centre, 10 Park Street, Bristol, BS1 5HX, Bristol, Reino Unido
- 0330 320 7600
- office@mediationfirst.co.uk
- mediationfirst.co.uk
Move Forward with Mediation First
4,7
Excelente
355 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was helpful
Staff members are good and helpful and very polite.
Many times I called and all the time good respond and help me.
11 de dezembro de 2025
Really helped me get the advice and…
Really helped me get the advice and service I desperately needed, thank you so much mediation first 10/10
10 de dezembro de 2025
Polite and friendly staff
Polite and friendly staff. Great knowledge on mediation. Was Left Feeling confident.
26 de novembro de 2025
Very clear explanation of…
Very clear explanation of circumstances. Would definitely recommend .
1 de dezembro de 2025
It was a pleasure to work with one of…
It was a pleasure to work with one of your mediator.
The professional mediator tried to solve and focus on the main issues and pushed to the right direction the whole process.
I would recommend to families if they need some help.
4 de dezembro de 2025
Very good mediators
Very good mediators. Great customer service, especially Vikki. Made the whole process a lot easier.
1 de dezembro de 2025
A first rate service
My mediator was polite, knowledgeable and made me feel comfortable.
24 de novembro de 2025
Professional, Understanding and kind
Jan Galloway was extremely professional, understanding and kind to us both in what was a very difficult situation. Although we did not progress beyond a couple of meetings as we were able to resolve issues ourselves, she was helpful in many ways and I would have trusted her to complete the process if we had needed to proceed.
26 de novembro de 2025
Will was really great
Will was really great. He made my thoughts and feelings feel very valid. Although the other party didn’t go through with a meeting, Mediation First has guided me in the next steps in solving things. Thankyou
19 de novembro de 2025
Sympathetic and professional staff and…
Sympathetic and professional staff and organised process
25 de novembro de 2025
Very straight forward
Very straight forward. Very experienced lawyer. Very professional and very clear. Perfect.
24 de novembro de 2025
Was really helpful and supportive…
Was really helpful and supportive during the process! Highly recommend for mediation
24 de novembro de 2024
Wasn’t the company that was the…
Wasn’t the company that was the problem. It was the lady that was mediating us. She called me the incorrect name over and over again in one of our sessions. She got incorrect details on important documents. I just felt that she wasn’t very understanding or caring about the hardest time of my life. I know it’s their job to be mutual and understand both sides but you can still show a caring side when doing this. Divorce is so hard and isn’t a nice thing to be going through, so a little compassion would help.
14 de novembro de 2025
Resposta da Mediation First
Hi,
Thank you for taking the time to leave this review of your experience with us.
I really am sorry to hear that you felt that your mediator came across as uncaring and lacking understanding at what will undoubtedly have been a very difficult time for you.
As you will understand I am not able to go in to any details of your particular case here due to confidentiality, however, all I can say is that the mediator that took your case is very experienced and has received a lot of very positive feedback from her clients. From your review it would seem that they have, however, fallen short of the very high standards of service that we expect from all of our mediators on this occasion and I can only offer our apologies for that.
As part of our internal review processes I will share your comments with your mediator and our Director of Mediation Services. This will allow the mediator a chance to reflect on your comments in relation to the service that she delivers and to see where she can improve.
We do take it seriously when our clients raise concerns and so thank you again for taking the time to leave this feedback. Should you wish to speak with a Director then please do get in touch with our support team on 0330 320 7600 and they can arrange for someone to make contact to discuss further if that would be helpful.
I wish you all the best for the future.
Tom
Mediation First
Sarah Ross was brilliant put me at ease…
Sarah Ross was brilliant put me at ease and helped me through a rough time I didn’t realise how messed up I still was but she helped me through thank you so much
21 de novembro de 2025
Resposta da Mediation First
Dear Shaun,
Thank you so much for your kind comments about your mediator Sarah.
We're pleased to hear she was able to help you at a difficult time.
I will pass your comments on to her and the team at Mediation First wish you all the best for the future.
Tom
Mediation First
Professional
20 de novembro de 2025
I have used Mediation First before
I have used Mediation First before, luckily with the same mediator. Both times they have been professional and knowledgeable.
12 de novembro de 2025
Resposta da Mediation First
Dear Paul,
Thank you for taking the time to leave this review of your experience.
We are really glad to hear that you have been pleased with the service you received both time.
I have passed on your comments to the mediator and she was very heartened by your kind words.
Best wishes
Tom
Mediation First
Really helpful,
Really helpful,
Amanda made a stressful situation much easier. Completely impartial and explained everything no jargon or overly complicated language. Would 100% recommend if you want something resolved fairly and quickly
18 de novembro de 2025
Resposta da Mediation First
Hi,
Thank you for leaving these kind comments about your experience of the service with your mediator Amanda.
Thank you for your recommendation too and pleased that we were able to help with your particular situation to reach a resolution.
I will pass on your comments to Amanda.
Best wishes
Tom
Mediation First
It's to help guide parents
Very understanding and listening to my current circumstances with the situation regarding my daughter. Felt listened to and understood which is more I can say about some solicitors I have spoken too. Felt human for once
18 de novembro de 2025
Resposta da Mediation First
Dear Nick,
Thank you for taking the time to leave this review of your experience with us.
As a service we passionately believe in offering a compassionate experience that listens to clients whilst maintaining a professional impartiality. The likelihood is that clients are going through what is a very difficult time in their lives and so should be given the time to explain their situation to one of our accredited mediators in the one-to-one meeting. So it is great to hear that you felt listened to.
I will pass on your kind comments to your mediator and wish you all the best with the future.
Tom
Mediation First
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