Medilisk Avaliações 

Aan: Klachtencommissie / Toezichthouder medische verzekeringen
Betreft: Anonieme klacht over Medirisk – ongepaste claimafhandeling en minimaliseren van patiëntenervaringen

Geachte heer/mevrouw,

Hierbij dien ik anoniem een klacht in over de werkwijze van Medirisk bij de afhandeling van medische schadeclaims.

Kernpunten van de klacht:
1. Manipulatie van patiëntgegevens
• Medirisk lijkt in sommige gevallen medische ervaringen van patiënten bewust te verzwakken of te bagatelliseren.
• Documentatie van pijn, complicaties of langdurige klachten wordt soms weergegeven als ‘normaal’ of ‘inherent aan de behandeling’, terwijl deze in werkelijkheid uitzonderlijk of onacceptabel waren.
2. Minimaliseren van de ernst van behandelingen
• Behandelingen of ingrepen die voor patiënten zeer pijnlijk of belastend waren, worden vaak door Medirisk afgedaan als routinematig.
• Dit heeft een direct effect op de erkenning van schade en het verkrijgen van adequate compensatie.
3. Onpersoonlijke en onverbiddelijke claimafhandeling
• Medirisk hanteert een strikte, procedurele aanpak die patiënten in een kwetsbare positie weinig ruimte laat voor individuele omstandigheden.
• Emotionele belasting, langdurige pijn en psychische impact worden onvoldoende meegenomen in de beoordeling van claims.
4. Schending van wettelijke regels en richtlijnen
• Door het minimaliseren van pijnervaringen en onvolledige weergave van medische gegevens, lijkt Medirisk in strijd te handelen met de Wet op de Geneeskundige Behandelingsovereenkomst (WGBO), die recht geeft op juiste, volledige en correcte medische documentatie.
• Ook wordt mogelijk de rechten van de patiënt op correcte en volledige informatie beperkt.

Gevolgen voor patiënten:
• Psychisch en fysiek lijden wordt niet volledig erkend.
• Rechtspositie bij klachtenprocedures of vervolgbehandelingen wordt geschaad.
• Vertrouwen in het zorg- en verzekeringssysteem neemt af.

Verzoek:
Ik verzoek de klachtencommissie of toezichthouder om:
• Onderzoek te doen naar de werkwijze van Medirisk bij claimafhandeling.
• Te beoordelen of patiëntenervaringen correct en volledig worden meegenomen.
• Te waarborgen dat Medirisk handelt in overeenstemming met wet- en regelgeving, en niet op een manier die schadeclaims minimaliseert door pijn of complicaties te bagatelliseren.

Bij voorbaat dank voor uw aandacht en actie.

Met vriendelijke groet,
Een bezorgde anonieme patiënt

⸻

I really appreciate the quick response to leaving an email message and the lung cleansing spray is a great product, I also like the fact that it's made with natural ingredients, that was a big factor for me placing an order in the first place! Please keep up the good work and I wish you continued success! Thanks again, Debbie Neumeyer

ordered a month ago and still no product! ordered on Order placed
February 25, 2026 and says it won't be here until Arriving March 18 - April 7 bought thru Amazon.

DO NOT ORDER! This company is a fraud! DO NOT ORDER!
They will continue to charge your credit card indefinitely.
I ordered a spray for $29.95, one time in March 2025 and received one spray. I never signed up for a subscription. I never received another spray since March 2025 and have been charged $29.95 every month for one year. They are a fraud and they have no phone number to contact them. DO NOT ORDER FROM THEM!
The company reached out with an email that said that I signed up for a subscription which is a lie and they refused to reverse the charges which were $29 per month for one year. Let me be clear, in the 11 months after my first purchase for $29 they charged me the same amount and game me NOTHINGgor it! I called American Express and Amex agreed to refund me three months of the subscription, which I believe that Amex paid for. I stand by my claim that this company are internet bandits and I would never ever purchase from them again.

Medilisk

I've got copd and emphysema. I've also smoked for 60 years. I also had 63 radiation treatment the summer and fall.
During the treatments I experienced an overload of mucus. This lung cleansing spray was very effective on the mucus build up. I swapped out the squirt stem for a mist sprayer on the bottle. The mist seemed to get better penetration to my lungs.
I use it alot and it helps loosen the mucus in minutes.
I have yet to cough up anything dark that might be old build up. But I'll keep using it because it works so good on the fresh stuff and let's me breathe better.
The service from the company has treated me good on some minor issues and responds quickly to communications. Tom Christo

The product is as explained, and I find it works well for its intended use. Delivery is quick and I've never had a problem.

Absolute joke of a Company
Saw the advert on Google
Ordered Lung Cleansing product to help with my problem £55 for 3.
Within an hour tried to cancel as saw same product on amazon £12 for 2 !!!
Was told can't cancel as product
shipped!!!!

Has to be a scam, stay away
Will update review when I get a response
They have alleged the product on amazon is a "Copycat" product.
Will wait until they both arrive and then update review

Regards your response asking for info.
Emma W at your support Team has all the info you require.
Also I have requested that Monthly Subscription is cancelled as it was not requested.
Medilisk need to deal with alleged copycat products being sold on Amazon, I am not the first to suggest this as evidenced in the reviews.
It is my understanding that you are an On Line Retailer and not the Manufacturer, correct me if I am wrong but it all comes from China
Ordered on 17th Feb, as at 2nd March still not arrived so unable to update.
Had the one from Ebay next Day.

So it has finally arrived today 11th March, ordered 17th February
Have compared with the product on Ebay for A FRACTION of the price and see no difference at all
Will be returning and asking for a refund
Been advised I am responsible for the cost of returning product to the warehouse in China
Won't bother, just put this down as a bad experience.

Have accepted a 50% refund and I keep the product
Hope my experience helps others !!!!

I posted a one star review to warn people about the monthly $29.95 health membership. I was charged $89.95 even though I tried to cancel repeatedly. Then the company asked me to remove my review and they would refund it. Guess what - they lied.

You see their response - AVOID THIS COMPANY- have you ever heard of bank that doesn't accept a credit?

This is today's email
Hello ,

Thank you for your cooperation, and we’re truly sorry for any inconvenience this situation may have caused.

After reviewing the matter with our dispute team, we found that a dispute had previously been opened and had already been processed and closed. Because the case has been finalized through the dispute process, we’re unfortunately unable to issue an additional refund at this time.

If you have any further questions or would like clarification on the details, please don’t hesitate to let us know—we’re here to help in any way we can.

Best Regards,
Emma, MediLisk Support Team

Here is their email to me to remove it:

"We appreciate your response!

To process the refund, we kindly ask that you remove your review on Trustpilot . Once the review is removed, we’ll proceed with the refund right away.

We completely understand that your review reflects your experience, and we sincerely appreciate you taking the time to share your thoughts with us.

Please let us know how you'd like to proceed. We’re looking forward to your response.

Best Regards,
Emma, MediLisk Support Team

I order Vision enhance roller and arrived damage, reach to Medilisk and the young Lady Emma responded right away and told that it will be replace and got it with in a week thank you, customer for life.

Efficient in dealing with problem.instant communication no waiting.nohesitation in helping customer.confident in the knowledge to use them again

The product is wonderful and I use it daily for my breathing.

Everything Has Been Good , I But The Lung Spra Every Two Mouths For About The Last 11 Mouths Thank You It Help Me.

Having purschased Medilisk last year, i have been very pleased with the product and it has helped me enormously.
I then ran out and purchased what looked like the exact product on Amazon unfortunately it was not the same .
I couldn't understand why it was making my throat sore every time i used it and then i noticed that the name GOOGEER on the bottle it is not the same .
So beware when purchasing this product with this name on DON'T.
I also think Medelisk should look at this as someone is copying their product under the pretense that it is the Medilisk product.

Oil was good, it was good sk ordered other products.

As my second order with Medilisk, from order to delivery has been flawless. Being that, I've noticed a significant difference within my respiratory tract. Highly recommended as i have family and co workers ordering their own lung spray.

I can breath deeper than in along time and I don’t get out of breath as often!medilisk make it easy to buy,use and receive!I have got a friend some and he wants more he saw such good results!thankyou medilsk

This product is the first I've ever came across to help cleanse ur lung...Already I'm seeing a change with my breathing as I been a smoker for quite sometime.i tried hitting a cigarette the other day it made me cough...That part right there told it all...thanks👏

I was a smoker 5 years ago and had alot of yukky mucus on my lungs then l saw medilist on SoCal media and discovered they had a lung spay that helps remove all the mucus so l brought two bottles of lung spray and l was blown away with how much mucus was still on my chest well 4 years later I'm still using the lung spay and l have a very tiny amount that comes up when you couch, my breathing has improved 70%. I highly recommend this product lung stay from medilist to anyone with mucus problems. Medilist has many other products to help with your health. Thanks so much Medilist kind regards Paul Brown

Since using this lung cleanser spray I can breathe much better after only a few weeks of use, I would definitely recommend this.