I went down and ordered 2 tons of gravel this morning i thought i was going to be delivered next day when I received an email my order was out for delivery today very pleased top Service and cheape... Ver mais
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Veja o que dizem as avaliações
Shortly after placing my order I received a call from Ben querying one of the items. He replaced it and refunded the difference very quickly. I then received a text message the following morning to sa... Ver mais
Genuinely the absolute Dons of Customer Service! Not only are the range and prices great, but the delivery crew couldn't be more helpful, professional and thoughtful. To top it off I made a schoolgirl... Ver mais
The delivery came a day earlier than expected, so I wasn't home when it turned up, but the delivery driver phoned me and we talked through where to drop it, and he done it without having any problems.... Ver mais
Detalhes da empresa
- Loja de Materiais de Construção
- Loja de Artigos para Cercas
- Loja de artigos para paisagismo
- Loja de madeira
- Loja de tintas
Informação fornecida por fontes externas variadas
Order building, timber and garden supplies online today for delivery to the Rugby area at Melbros Building Supplies - a family-run independent builders' merchant since 1985.
Informações de contato
Melbros House, Great Central Way, CV21 3XH, Rugby, Reino Unido
- 01788 866945
- sales@melbros.com
- melbros.com
4,9
Excelente
1 mil avaliações
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Was easy to order
Was easy to order , picked up the phone quickly and gave me good advice . Delivery was quick and charge was reasonable for a small order
30 de junho de 2025
Fast delivery earlier than…
Fast delivery earlier than expected,good communication 5*
26 de junho de 2025
Prompt service and a great team.
29 de maio de 2025
Quick delivery and very helpful driver
Quick delivery and very helpful driver. I will definitely be using Melbros again in the future.
27 de maio de 2025
Resposta da Melbros Building Supplies
Really sorry we managed to miss one bag of cement on the delivery but after reading the review we called to make sure we make up for it! If you let us know about delivery shortages as soon as they are discovered we're always happy to try and resolve things. Look forward to the next order which hopefully will be a 5* this time!
Very good service.
Very good service.
Only 4 bags of sand delivered not 8 but sorted it out the same day, otherwise 5 stars.
29 de maio de 2025
Resposta da Melbros Building Supplies
Sorry we didn't get it right first time, sounds like a slight arithmetic mistake by our driver but these things happen! Happy to hear it was sorted quickly, though. Look forward to seeing you again soon.
Happy and helpful delivery drivers
Happy and helpful delivery drivers. Produc came as advertised and did the job as expected.
Would buy again.
28 de maio de 2025
Easy to order and fast delivery and…
Easy to order and fast delivery and great products for a brilliant price! Highly recommend!
26 de abril de 2025
Delivery
they are not serious, on the website they show you that there is free delivery in certain areas, and then they call you to tell you that it actually costs £40 delivery....the most horrible experience, I do not recommend...
17 de abril de 2025
Avaliação não solicitada
Resposta da Melbros Building Supplies
We always appreciate feedback but in this case we think this is a little unfair and melodramatic!
We try to make our delivery zones as clear as possible with maps and details at the basket and checkout pages as well as our delivery page. We're sorry that unfortunately your order was a good way outside of our free delivery zone and indeed just outside of our normal paid delivery zone. We made a polite phone call to make you aware that you could pay a delivery charge on this occasion or cancel the order for a full refund.
In this case we don't feel we could do any more.
Calling it "the most horrible experience" though? We'll just put that down as a bit of a histrionic outburst which we will forgive.
We are sorry though that you were upset about the order not going as expected and hope you managed to source the sand more locally.
Brilliant easy and all staff really…
Brilliant easy and all staff really helpful..thank you
29 de março de 2025
First class rapid service!!!!
2 hours from ordering online to receiving the goods.
Kept informed and slight discrepancy was quickly resolved
29 de março de 2025
Ordered half a ton of gravel
Ordered half a ton of gravel, paid for it and chose a delivery date - only to be told on the day of delivery my address was too far away. Surely this should have been made clear at the time of purchasing?
28 de março de 2025
Resposta da Melbros Building Supplies
Please accept our apologies for your inconvenience. Unfortunately you are in Hereford well outside of our normal delivery zone. We do try to make our delivery zones clear on our checkout and delivery information pages to prevent this but sometimes we appreciate you may not always see our delivery maps. Of course we would aim to tell someone in your situation that the order won't be coming and issue a full refund as soon as possible but on this occassion your order got missed for processing which we're sorry about and we didn't inform you until you were expecting your delivery.
We are always looking at ways to improve our ordering process and your feedback is appreciated.
Ordered in the evening
Ordered in the evening, delivered next day before lunch….brilliant service
28 de março de 2025
Fence experience
This is the second time I have ordered fencing etc and both times they were delivered promptly. The delivery men were lovely and very helpful. No complaints at all.
26 de março de 2025
Great
Great, order the wood online two days later it arrives, informed before it arrives what more could you ask for
Many thanks
26 de março de 2025
Really excellent service
Really excellent service, they confirmed by phone as I had ordered a different panel colour to ensure it was what I wanted. My error but it was corrected by great customer service. Thank you Melbros
25 de março de 2025
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