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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Mel science has been a great addition to our homeschool! My science-loving son especially enjoyed the chemistry sets. Quality, hands on education without screens! I say this, however, he always open... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

We're very disappointed with the microscope kit. The lens is rubbish so basically you can't see anything through it let alone mange to focus with the smart phone lens. So disappointing. The kit went t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We are a homeschool family and MEL Science has been a constant enjoyment for my 10 year old son. He loved the hands on experience, feeling like a real scientist. I appreciated the ability to tone it d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Highly recommend!! Great customer service that stands behind their products- prompt responses and replacement parts or boxes as needed. My kids rip the boxes open as fast as they come- until life go... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Comércio Eletrônico
  2. Provedor de serviços de carreira e educação
  3. Empresa de Software

Escrito pela empresa

New science subscription for kids with VR experience, exciting experiments, and educative instructions. Chemistry set reinvented, subscribe now!


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

612 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

This is a great product

This is a great product. I unfortunately only cancelled as like all children they grow up and spare time is with there friends.

I hope to pick up again when my kids have more time

5 de março de 2022
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Thank you so much! Happy experimenting!

Avaliado com 5 de um total de 5 estrelas

MelMed

The kits are great! So informative and fun. Customer service is busy and it may take a little longer but they will get back to you and answer questions or make all issues right.

2 de março de 2022
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Hey there! We deeply apologize for the delay, this should not have happened! May I ask you to email us the issue at angela@melscience.co.uk? We'll take a look and fix everything! Look forward to hearing from you!

Avaliado com 3 de um total de 5 estrelas

I registered for a subscription I have…

They emailed me back but still a little confused whats next step ???

9 de fevereiro de 2022
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Hey there! Thank you so much for letting us know! May I ask you to email us at angela@melscience.co.uk? We'll take a look and help you! Look forward to hearing from you!

Avaliado com 5 de um total de 5 estrelas

MEL Science provides high quality kits…

MEL Science provides high quality kits that are easy to follow and fun for both parents and kids. I originally subscribed to supplement homeschooling and found them perfect for that need. I have found each one fascinating. These are easy to use, require very little prep or clean up, and the company provides extensive support. These kits are an extremely good value for the price.

4 de fevereiro de 2022
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Hi Jacquelyne! Thank you so much! Happy experimenting!

Avaliado com 1 de um total de 5 estrelas

Poor customer service and also MEL STEM…

I have edited my review but am retaining the 1 star for poor customer service and for MEL STEM subscription for being a very poor value for money.
I also continue to not have activated my MEL STEM subscription.
We received Jack lift/Hydraulic lift from MEL at £20 and also bought a similar kit from another competitor of MEL - we found that, that kit provided an in depth explanation of hydraulic system which my 5 year old and even I fully understood. MEL STEM’s Jack lift was a one project kit where as the other one was a layered one - could start from building a simple hydraulic system and go on build better more complex systems and gave my son the confidence to have a go at building his own, which we did (that other kit-not MEL STEMs- kit has enough material to do that). MEL’s Jack lift now sits on the book shelf gathering dust as there is no scope to tinker/alter.
Another factor is the poor customer service- within 7 hours of posting my first review here I had a response from MEL SCIENCE that they were looking to resolve the matter and that I should email them at a certain email ID which I did but didn’t have a response for over 24 hours. I then emailed them back but copied in the customer care team’s email who did respond to my email and helped me understand what I was asking. This to me feels that MEL science aren’t as keen on customer satisfaction as they are on forming a positive impression on customers who might be looking at their reviews to decide if they should invest in MEL science or not.

25 de janeiro de 2022
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Hey there! Please accept our sincere apologies for the issue! We’d be more than happy to take closer a look and fix everything. May I ask you to drop us a line at angela@melscience.co.uk? We’ll get back to you asap!

Avaliado com 5 de um total de 5 estrelas

MEL Kids was fantastic for a curious eight-year-old

The MEL kids box is fantastic for my curious eight-year-old, who is able to assemble them by herself (but prefers company). She really liked the comics and finished products, and I found the components to be sturdy and the instructions very well put together.

24 de janeiro de 2022
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Thank you, Diana! Happy experimenting!

Avaliado com 5 de um total de 5 estrelas

Great for my 7-9yo

My eldest did Mel Kids from 7y through 9y, and looked forward to receiving the kit every month. We home school, and i found the lessons a good base on which to explore science concepts together. Seriously recommend doing at least the lesson booklets together with you child. Online lessons are also enjoyable and informative.

My one criticism is that the parts that make up the kit are occasionally fraglie. Usually they're pretty robust so it's not a regular issue, but once we had a broken valve (easy to pick up replacement) and once the force needed for assembly resulted in a broken plastic plate. The kits in both cases were still useable, and overall we thoroughly enjoyed the kits.

15 de janeiro de 2022
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Thank you, Luke! Keep experimenting!

Avaliado com 5 de um total de 5 estrelas

Our family loved MEL science kits

Our family loved MEL science kits, and the support and instructions are very clear and easy to understand. Highly recommend!

4 de janeiro de 2022
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Hi Brook! Thank you so much! Will be happy to see you on board again!

Avaliado com 5 de um total de 5 estrelas

What started as a great Christimas gift…

What started as a great Christimas gift became a 2 year science experiment. My kids look forward to the arrival of each month's kit, which by the way is designed very well and easy to use. I highly recommend MEL Science to provide a great starting point to expand the mind of a child in a world of science.

28 de dezembro de 2021
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Hi Ben! Thank you so much - your kind feedback means a lot to us! Good luck with experiemnting!

Avaliado com 5 de um total de 5 estrelas

MEL Science is a great product and…

MEL Science is a great product and their customer service is excellent.

26 de dezembro de 2021
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Hello there! Thank you so much for such kind feedback! Happy experimenting!

Avaliado com 5 de um total de 5 estrelas

Lockdown lifesaver

What an amazing opportunity to expose the kids to cool fun experiments. They are easy for them to use relatively unsupervised.... perfect for lockdowns

23 de dezembro de 2021
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Happy experimenting, Bernice!

Avaliado com 5 de um total de 5 estrelas

I love this product

I love this product. The kits are fun and easy to do. Unfortunately, I honestly just didn't have the time to do them with my kinds and had to cancel. If you have time, this is a wonderful product.

23 de dezembro de 2021
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Thank you, Sean! Will be happy to see you on board again soon!

Avaliado com 5 de um total de 5 estrelas

My son loved it!

We used Mel Science for three years - both Chemistry and Physics. He loved it! His favorite part was that showed him cool science experiments and explained why the outcomes happened.

11 de dezembro de 2021
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Hi Kirsten! Thank you so much!

Avaliado com 5 de um total de 5 estrelas

My 6 & 8 year old love these!

My 6 & 8 year old love these! They are great and they actually learn something. My only complaint is when we wanted to renew a 4 month subscription, there was no guarantee we wouldn’t get the same kits, so we did not renew. There should be a way for them to keep track so you get new kits instead of duplicates.

9 de dezembro de 2021
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Thank you, Megan! The account saves your order history, so you won't receive duplicates if you decide to return :)

Avaliado com 5 de um total de 5 estrelas

Really great product

Really great product. Interesting to all ages. The teachers are engaging and deliver the online tutorials in a fun and informative way.

3 de dezembro de 2021
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Happy experimenting, Angela!

Avaliado com 5 de um total de 5 estrelas

These kits are excellent

These kits are excellent. My 7th grade son and I had a fun time with the experiments, and I felt like he learned alot with the hands on materials.

28 de novembro de 2021
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Thank you, Kali ❤️

Avaliado com 5 de um total de 5 estrelas

The program is wonderful

The program is wonderful, and the kids had great fun doing the experiments.
I was grateful to have some supplement to their limited school Science
curriculum.

26 de novembro de 2021
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Happy experimenting, Joshua!

Avaliado com 5 de um total de 5 estrelas

I bought a monthly subscription for a…

I bought a monthly subscription for a whole year as a birthday present for twin boys . A quality product and great service. The boys loved every month when the package arrived. I will definitely buy again in the future.

16 de novembro de 2021
Avaliação não solicitada
logotipo da MEL Science

Resposta de MEL Science

Thank you! Will be happy to see you on board soon!

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