MemberDeals Avaliações 

1.709
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

When making a booking for the hotel the dates changed upon receipt of the email confirmation. our original dates were from July 7th to the 10th, but in the email it states we purchased the dates for J... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was so easy to utilize my member deals discounts. We went to hurricane harbor and had an amazing time! It was so easy to retrieve the tickets I purchased and they were sent to my email immediately... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Finding stays that are about 5 days long and near the airport. When you first get there and settle in is great. I think militaryfares does a good job with their discounts, especially packages.When it... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Charging a $9 "service fee" at the very end when the whole point is to save money, is absolute crap. It still saves in the long-run, but there is no actual person processing this stuff & you're conglo... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(1.709)

285 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Ease of use.

24 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We appreciate the awesome feedback. Thank you so much and enjoy all the deals.

Avaliado com 2 de um total de 5 estrelas

Tickets are non refundable

I bought a movie ticket and made a reservation on the associated theater's mobile app. Unfortunately, I had to cancel the reservation due to an emergency, but the ticket voucher was no longer valid when I tried to use it for another showtime. I messaged Member Deals to try and get a refund or replacement ticket, but they unfortunately told me that all sales are final and that there was nothing they could offer me. If you use these vouchers on an app and have to cancel, just know that that it will be a sunk cost.

21 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We’re sorry to hear about your experience and understand how frustrating that situation can be.
Ticket vouchers are subject to the terms provided at the time of purchase, and in many cases, they may not be reusable once a reservation is canceled through the theater’s app. Because of this, refunds or replacements are not always available once the order has been processed.
We would still like the opportunity to review your case and make sure everything was handled correctly. Please call us or provide your order number so we can take a closer look and assist you further.

Avaliado com 3 de um total de 5 estrelas

I been trying to purchase a hotel room…

I been trying to purchase a hotel room for nearly two weeks . It kept erroring out on me each time I tried to purchase. It said there the wrong rate with the room. Finally was able to purchase the room today.

23 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We’re sorry to hear that you experienced issues while trying to complete your booking, and we understand how frustrating that can be—especially after multiple attempts.
We’re glad to hear you were ultimately able to secure your reservation. Occasionally, rate and availability updates from our hotel partners can cause errors during the booking process.
If you continue to experience any issues or would like us to review your reservation, please provide your order number or contact our Customer Service team so we can assist further.

Avaliado com 5 de um total de 5 estrelas

Theme Park Ticket Masters

The savings was the best compared to the hundreds of other sites and combinations of deals I searched through. Checkout was easy and explanation of redeeming was straightforward. Thank you GOVX!

23 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We appreciate the awesome feedback. Thank you so much and enjoy.

Avaliado com 5 de um total de 5 estrelas

Quick service

22 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We appreciate the awesome feedback. Thank you so much and enjoy.

Avaliado com 5 de um total de 5 estrelas

Easy to navigate

Easy to navigate

22 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We appreciate the awesome feedback. Thank you and enjoy.

Avaliado com 5 de um total de 5 estrelas

Easy process

Easy process, very quick and good deal on tickets!!

22 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We appreciate the awesome feedback. Thank you and enjoy.

Avaliado com 1 de um total de 5 estrelas

Don’t buy tickets from this company

Don’t buy tickets from this company. It’s a full scam! Just go to Sam’s Club for discounted tickets.
We bought a 3 day pass to attend Aquatica, Seaworld, and Bush Gardens. The first day was Aquatica and we got there before the park opened and the tickets didn’t work. We were finally comped tickets by Aquatica because they felt bad we were standing there for an hour wasting our vacation.
We contacted member deals and were told they would resolve it within 72 hours. We changed our vacation itinerary but after 72 hours we were informed they would need an additional 72 hours. At that point the vacation would be over. So we bought more tickets from Sam’s and then attempted to get a refund. Member Deals refused that and said they would need proof we were comped tickets that day, which we provided. Then they needed proof we bought more tickets, which we provided. Then they said… your issue was resolved by the park because they comped you so we can’t refund you!
Seriously DO NOT deal with these people unless you want to pay thousands of dollars to stand outside the park! Worst customer service experience of my entire life!

27 de março de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We have not yet been able to locate this order in our system. At this time, we would kindly ask that you provide your order details so we can review the matter further.
As a third-party provider, the tickets are issued directly by the park partner, so we will need to investigate with them to understand what occurred. Once we have your information, our team can reach out to the park on your behalf and conduct a full review of the situation.
We appreciate your cooperation and look forward to assisting you further.

Avaliado com 5 de um total de 5 estrelas

### 5/5 Stars

### 5/5 Stars – Instant Delivery, Zero Gate Hassle
If you are looking to take the family to the San Antonio Zoo and qualify for GovX, do not buy your tickets at the gate. Purchasing them through the platform is an absolute no-brainer for two major reasons: **instant speed** and **pure convenience**.
* **Lightning-Fast Verification:** If you already have a GOVX ID, the checkout process takes less than 60 seconds. Even for first-time users, the verification system is automated and finishes almost instantly—no uploading mountains of paperwork or waiting days for a manual review.
* **Instant Digital Ticket Delivery:** The moment payment clears, the digital tickets and barcodes are sent straight to your inbox. You can literally buy them on your phone while sitting in the zoo parking lot, completely bypassing the massive weekend ticket lines.
* **Seamless Entry at the Gate:** At the San Antonio Zoo turnstiles, the attendants scan the barcodes directly from your phone screen. There is no need to print physical papers or stop at a visitor services window to exchange vouchers.
**The Bottom Line:** You get significant savings on standard general admission with zero lag time. It transforms what is usually a clunky discount verification process into a frictionless, click-and-go experience. Highly recommended for a stress-free day trip.

21 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We appreciate all of the awesome feedback. Thank you so much and enjoy all the great deals. Enjoy all the wonderful trips and see you soon!

Avaliado com 1 de um total de 5 estrelas

Resets the child guest constantly

Resets the child guest constantly. Gives errors when trying to book a room. Put 2 adults and 3 minors and when booked only showed 2 adults 0 minors after booked. Does not give accurate room descriptions for alot of rooms.

20 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Please give us a call if you need assistance with your booking, especially if the session resets—we do provide ample time for guests to complete their reservations.
We understand how frustrating it can be when the system resets or displays errors while booking a room. We’ve also noted your concern regarding guest counts not reflecting correctly (e.g., entering 2 adults and 3 minors but the confirmation showing only 2 adults), as well as inaccuracies in some room descriptions.
Our team is actively reviewing these issues to improve the booking experience. In the meantime, our support team is available to assist you directly and ensure your reservation details are accurate

Avaliado com 4 de um total de 5 estrelas

Great deal

Great deal. Definitely worth it

20 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We appreciate the awesome feedback. Enjoy all the great deals.

Avaliado com 5 de um total de 5 estrelas

Easy to navigate

Easy to navigate. Found what I wanted and checking out was a breeze.

19 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We appreciate the awesome feedback. Thank you so much and enjoy.

Avaliado com 1 de um total de 5 estrelas

Do not trust

I booked our stay through GovX, a veteran's site that provides discounts for Military and first responders. I had been looking for a couple of days, and had gone back and forth that day, so when I picked the room and went to check out, I was a bit speedy. My fault was not double checking hard prior to paying. I booked same day, so while we were on the road I pulled up the reservation to check the check in time, and noticed the trip was accidentally booked for the following weekend. I should have known better, because I have seen it happen, when I went in and backed out, the dates adjusted to whatever prefilled dates they select when you first go to the website. Okay my bad, no biggie I should be able to call them and just have it change to this weekend. I'm not trying to cancel or anything. I call and get no help. They tell me that I would have to cancel.And forfeit, a hundred percent of what I had paid, about six hundred dollars for 2 nights. I was told that had I canceled prior to the 14th, I would be refunded. I booked on the 15th....how does one cancel before they book? To add insult, every other room choice, except the most expensive the one I chose, was listed as refundable. The refundable option under the room I booked was hidden in a nondescript dropdown menu. I spent over an hour on the phone being quoted policy. A supervisor had NO more power than a regular agent, and I was told a manager would call me back within 3 hours. The call never came. I am now waiting on a ticket to close out and have heard nothing. Chances are we are going to have to eat it, and go back this weekend. Which really sucks because for a "luxury hotel" my experience was less than ok. Do yourselves a favor, forget the other Hotel brands (this was a Marriott), stay away from 3rd party, book through Hilton. Hilton price matches and they've literally helped me with an issue that was caused by a third party prior. I should have known. There's a reason hotel employees make a face 🥴 when you mention you booked 3rd party. I hate a veteran and first responder site is partnered with a company that wouldn't even assist with an error. We should be more protected than this. Even Expedia is willing to call a hotel to see if they are willing to change the date, which this one was willing, but member deals wouldn't call.

15 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We sincerely apologize for your experience and understand your frustration.
We did reach out to the supplier on your behalf to request a date change or refund; however, this request was declined. The booking was made as non-refundable at the time of purchase, as outlined in the terms and confirmed on your receipt.
While we are unable to override the supplier’s decision, you are welcome to contact the hotel directly and ask to speak with a manager to see if they may consider an exception. If they are willing to do so, we would be happy to re-engage with them on your behalf; however, please note this is not guaranteed.
We appreciate your understanding and are here to assist further if needed.

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