MemberDeals Avaliações 

1.713
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It was so easy to utilize my member deals discounts. We went to hurricane harbor and had an amazing time! It was so easy to retrieve the tickets I purchased and they were sent to my email immediately... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

When making a booking for the hotel the dates changed upon receipt of the email confirmation. our original dates were from July 7th to the 10th, but in the email it states we purchased the dates for J... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I love that GovX is available to provide discounts to veterans like me and public servants. I've used GovX a few times to purchase Washington Nationals tickets.

Avaliado com 5 de um total de 5 estrelas

Finding stays that are about 5 days long and near the airport. When you first get there and settle in is great. I think militaryfares does a good job with their discounts, especially packages.When it... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(1.713)

291 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Resets the child guest constantly

Resets the child guest constantly. Gives errors when trying to book a room. Put 2 adults and 3 minors and when booked only showed 2 adults 0 minors after booked. Does not give accurate room descriptions for alot of rooms.

20 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Please give us a call if you need assistance with your booking, especially if the session resets—we do provide ample time for guests to complete their reservations.
We understand how frustrating it can be when the system resets or displays errors while booking a room. We’ve also noted your concern regarding guest counts not reflecting correctly (e.g., entering 2 adults and 3 minors but the confirmation showing only 2 adults), as well as inaccuracies in some room descriptions.
Our team is actively reviewing these issues to improve the booking experience. In the meantime, our support team is available to assist you directly and ensure your reservation details are accurate

Avaliado com 4 de um total de 5 estrelas

Great deal

Great deal. Definitely worth it

20 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We appreciate the awesome feedback. Enjoy all the great deals.

Avaliado com 5 de um total de 5 estrelas

Easy to navigate

Easy to navigate. Found what I wanted and checking out was a breeze.

19 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We appreciate the awesome feedback. Thank you so much and enjoy.

Avaliado com 1 de um total de 5 estrelas

Do not trust

I booked our stay through GovX, a veteran's site that provides discounts for Military and first responders. I had been looking for a couple of days, and had gone back and forth that day, so when I picked the room and went to check out, I was a bit speedy. My fault was not double checking hard prior to paying. I booked same day, so while we were on the road I pulled up the reservation to check the check in time, and noticed the trip was accidentally booked for the following weekend. I should have known better, because I have seen it happen, when I went in and backed out, the dates adjusted to whatever prefilled dates they select when you first go to the website. Okay my bad, no biggie I should be able to call them and just have it change to this weekend. I'm not trying to cancel or anything. I call and get no help. They tell me that I would have to cancel.And forfeit, a hundred percent of what I had paid, about six hundred dollars for 2 nights. I was told that had I canceled prior to the 14th, I would be refunded. I booked on the 15th....how does one cancel before they book? To add insult, every other room choice, except the most expensive the one I chose, was listed as refundable. The refundable option under the room I booked was hidden in a nondescript dropdown menu. I spent over an hour on the phone being quoted policy. A supervisor had NO more power than a regular agent, and I was told a manager would call me back within 3 hours. The call never came. I am now waiting on a ticket to close out and have heard nothing. Chances are we are going to have to eat it, and go back this weekend. Which really sucks because for a "luxury hotel" my experience was less than ok. Do yourselves a favor, forget the other Hotel brands (this was a Marriott), stay away from 3rd party, book through Hilton. Hilton price matches and they've literally helped me with an issue that was caused by a third party prior. I should have known. There's a reason hotel employees make a face 🥴 when you mention you booked 3rd party. I hate a veteran and first responder site is partnered with a company that wouldn't even assist with an error. We should be more protected than this. Even Expedia is willing to call a hotel to see if they are willing to change the date, which this one was willing, but member deals wouldn't call.

15 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We sincerely apologize for your experience and understand your frustration.
We did reach out to the supplier on your behalf to request a date change or refund; however, this request was declined. The booking was made as non-refundable at the time of purchase, as outlined in the terms and confirmed on your receipt.
While we are unable to override the supplier’s decision, you are welcome to contact the hotel directly and ask to speak with a manager to see if they may consider an exception. If they are willing to do so, we would be happy to re-engage with them on your behalf; however, please note this is not guaranteed.
We appreciate your understanding and are here to assist further if needed.

Avaliado com 1 de um total de 5 estrelas

BUYER BEWARE!!! TERRIBLE SERVICE!!!

I would choose no rating at all if that was an option. Go with ur gut feeling when dealing with this company to book Anything thru them. A hotel room, a flight, an event, etc. Anything. Their customer service is not helpful AT ALL. They just send u around in circles with no helpful information whatsoever. They create a ticket to a higher (non existent dept) and then never get back to u. I booked a room at the Hilton garden inn hotel in austin tx. When I checked in they took a $50 REFUNDABLE deposit. When I checked out they said I'd get that $50 REFUNDABLE deposit back in 3-5 business days. It has been 10 business days with no refund. I call the hotel,of course they ask for my itinerary number that member deals.com never gives u. Only an order #. The # hilton needs is one that starts with the letter H. They direct me to call member deals.com for the itinerary number. So I call them and they don't have an itinerary # either! So they create this ticket to send to some higher dept to create an "investigation into this issue". Supposedly I'll hear something back thru email within 72 hrs. VERY DISAPPOINTING. In my opinion it's Hiltons responsibility to address the $50 REFUNDABLE deposit bcuz they r the ones that took my card that day BUT they put it off on memberdeals.com So who in the world knows what will come of this. No telling how many people have gone thru this same thing and never followed up cuz it's just such a hassle and inconvenience. Total ripoff. NO STARS FROM ME.

2 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We’re very sorry to hear about your experience and understand how frustrating this situation must be.
To properly review this matter and assist further, we kindly ask that you provide your order number so we can locate your booking and look into what may have happened. Once we have that information, our team can work to clarify the details and support a resolution.
We appreciate your patience and the opportunity to assist you.

Avaliado com 5 de um total de 5 estrelas

Easy peasy

Easy peasy. Grateful for the opportunities and will be able to attend a destination wedding at a great price!!!

13 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Thank you for your kind review! We’re so glad we could help you find a great deal and make it easier to attend such a special occasion.
Wishing you an amazing time at the wedding!

Avaliado com 5 de um total de 5 estrelas

The great price for law enforcement

The great price for law enforcement is greatly appreciated!!!Website booking process was easy to use!

13 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Thank you for your kind feedback! We’re proud to support our law enforcement community and are glad you were able to take advantage of the great pricing.
It’s also wonderful to hear that you found the website easy to use. We truly appreciate your support!

Avaliado com 5 de um total de 5 estrelas

To be honest

To be honest, the company is most beautiful and helpful

11 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We appreciate the awesome feedback. Thank you so much and enjoy all the wonderful deals.

Avaliado com 1 de um total de 5 estrelas

There is no savings, just extra steps.

I thought I would save $4.38 off the ticket price for the chosen movie. I went to the Regal website to reserve two seats, Regal added the $4.38 back on for a booking fee. So, this discount just added a few extra steps for purchasing a movie ticket. Not at all worth the trouble of signing up for a discount. What a sham!

8 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We understand your frustration and appreciate you sharing your experience. The discount applies to the base ticket price, while any booking or convenience fees are set and charged directly by the theater when reserving seats. These fees are outside of our control. All pricing details are visible before completing the purchase so customers can decide what works best for them. We value the feedback and will continue working to ensure greater transparency around how savings are applied.

Avaliado com 4 de um total de 5 estrelas

A bit confusing

A bit confusing at first, but was able to figure it out.

8 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We apologize things for you are confusing. Please call us and we will be more than happy to help you.

Avaliado com 2 de um total de 5 estrelas

The Member Deals Id.me page for hotels…

The Member Deals Id.me page for hotels states that my hotel will be one price "All Fees Included". When I made payment I was charged additional fees. Then I called the Member Deal customer line, and after waiting about 15 minutes, it disconnected asking me to call back later. Quite disappointing.

8 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We’re sorry for the confusion and appreciate you bringing this to our attention. While hotel listings may display “all fees included,” applicable taxes are always shown separately and clearly disclosed at checkout prior to completing the purchase. These taxes are required by local and state regulations and are not controlled by us.
We’re also sorry to hear about the difficulty reaching our support team. Please feel free to call us again or provide your order number here so we can review the booking details and investigate further.

Avaliado com 5 de um total de 5 estrelas

Pleasurable

Finding and booking my event was simple and the pricing is all inclusive which helps to really simplify everything. I really like that everything was immediately in my in box. A service that is pleasurable to visit.

7 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Thank you so much for the kind feedback! We’re glad to hear that finding and booking your event was simple and that the all‑inclusive pricing helped make the process easy and transparent. It’s great to know everything arriving promptly in your inbox added to a smooth experience. We truly appreciate you choosing our service and look forward to assisting you again.

Avaliado com 1 de um total de 5 estrelas

am extremely disappointed with my…

am extremely disappointed with my experience using MemberDeals.com. I mistakenly booked the Crowne Plaza Midtown Atlanta and later discovered numerous concerning reviews explaining that the hotel had recently been sold to another company and was currently in a transition phase. After learning this information, I immediately contacted MemberDeals.com and requested a refund.

At the same time, I booked the correct hotel through MemberDeals.com, hoping they would work with me in good faith regarding the mistaken booking. I was told I would receive a response within 72 hours regarding my refund request. However, after 72 hours passed with no update, I contacted them again only to be told that a “partner company” was now reviewing the situation and that they could not provide any timeline for resolution.

This lack of accountability and customer support is very frustrating. I specifically trusted MemberDeals.com because they are affiliated with my union benefits program, and I expected a higher standard of service and professionalism. Instead, I feel like I am being given the runaround while my money remains tied up.

When I return to New York, I fully intend to make our union leadership aware of this experience and the way this situation has been handled. Union members should know exactly what kind of customer service to expect when using this company.

7 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We’re truly sorry to hear about your experience and understand how frustrating this situation has been. We appreciate you taking the time to share these details.
As a third‑party booking provider, we do need to work directly with the hotel’s supplier when reviewing refund requests. In this case, we submitted the request to the supplier associated with the hotel; however, the refund was not approved. We also made an additional effort to contact the hotel directly, but the front desk advised that the reservation date is too far out for them to review or make any determination at this time.
We understand your disappointment, especially given your trust in MemberDeals through your union benefits program. While reservations of this type are marked as non‑refundable, we are still willing to review any new information that may help. If you are able to obtain written approval directly from a hotel manager authorizing a refund, please share that documentation with us and we will gladly forward it to the supplier for further review. Please note that this does not guarantee approval, but it does allow us to advocate further on your behalf.
To ensure we are reviewing the correct reservation, we kindly ask that you contact us directly and provide your order number. Our team will be happy to look into the matter and confirm what options, if any, may still be available.
We value your feedback and regret that this experience did not meet your expectations.

Avaliado com 4 de um total de 5 estrelas

Prices are good

Prices are good. the only thing I didn't understand was that the collision damage waiver (CDW) was advertised as $11/day. I'm doing a 7-day rental, but the CDW cost was $88, an apparent coverage for 8 days.

3 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Please feel free to call us so we can review this with you. At this time, we would need to see the order details to confirm the exact pricing and charges. We understand the confusion regarding the Collision Damage Waiver, which is advertised at $11 per day, and we’re happy to go over how the rental company applies coverage days once we can review the reservation. Once we have the order, we can walk through the full breakdown and answer any questions.

Avaliado com 3 de um total de 5 estrelas

AMC Tickets did not work for AMC online purchase or reservations…

This review is for the AMC Black tickets through Bank of America deals. Bottomline: I was able to purchase the Black Tickets, but unable to redeem them online for reserved seats at AMC.com; the AMC site thru the Chrome browser refused to honor them ( a 16 digit and a 12 digit code) for payment, making them worthless.

3 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Please contact AMC directly either by phone or by visiting the box office, as they can assist you with redemption and seating questions, including online bookings. If needed, you may also contact us and we will be happy to review this with you.
While the Black Tickets were successfully purchased, redemption for reserved seats online can sometimes be impacted by AMC’s website settings or browser behavior. AMC is best positioned to assist with troubleshooting code acceptance on AMC.com.

Avaliado com 5 de um total de 5 estrelas

Easy to book tickets

Easy to book tickets. Great deals for theater tickets for spring.

2 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Thank you for the kind feedback. We’re glad to hear the booking process was easy and that you found great spring theater deals. We appreciate you choosing us and hope you continue enjoying the savings.

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