Mercedes-Benz Financial Services UK Avaliações 

4.508
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

It is not the Mercedes staff or documentation that are affecting choices amongst the small to medium size vehicles ( not including top end and sporting- they have money to burn ) ; it’s the compet... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything about my experience was great! Welcoming front desk staff, comfortable waiting area, drinks provided and a perfectly presented showroom. The salesman Tim answered any questions and let... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought my new car through Mercedes Benz Portadown. I found the people there so nice and friendly and was completely comfortable buying my car as everything was explained to me professionally and pat... Ver mais

Avaliado com 5 de um total de 5 estrelas

From test drive to collection Sytner Mercedes Bristol made every part of the journey seem effortless. Special thanks to Joshua Harris who, from point of sale to collection catered for every need and h... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Financiamento e Empréstimo de Carros
  2. Instituição Financeira

Escrito pela empresa

Mercedes-Benz Finance gives you the freedom and flexibility to drive away in the Mercedes-Benz of your choosing, in a way that fits around your lifestyle. You’ll benefit from: A range of both purchase and lease products, so you can find the solution that’s right for you. Wide-ranging support from our team on our range of financial products, and the benefits of each. Tailored customer service via phone, email and web, so we can support you in the way that suits you best and a dedicated, sensitive case team, should you need extra help managing your agreement.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(4.508)

2.339 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I bought my new car through Mercedes…

I bought my new car through Mercedes Benz Portadown. I found the people there so nice and friendly and was completely comfortable buying my car as everything was explained to me professionally and patiently by the sales team. I was happy with the price of the car and how the finance team explained the terms of the finance. I felt confident and I completely trusted the staff . I will definitely purchase again.

29 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Good service

Very simple process from my first approach to the dealership regarding prospective purchase to me taking the car. Finance was handled efficiently and professionally and staff made the process easy.

29 de agosto de 2026
Avaliado com 4 de um total de 5 estrelas

See above

It is not the Mercedes staff or documentation that are affecting choices amongst the small to medium size vehicles ( not including top end and sporting- they have money to burn ) ;
it’s the competition from overseas .:
the “3 Ps …..“Presentation,Price,Performance =
An easy sale with Pride.

28 de agosto de 2026
Avaliado com 1 de um total de 5 estrelas

Awful service from start to the end of the agreement

Whilst I love the car I would never buy from Mercedes in Bolton or from their finance department if it was the last provider on the planet.

Absolutely horrendous from start to finish.

Sell you a load of products that you don’t need and duplicated.

The car came with a faulty latch Bolton made a meal out of it and tried to charge £1000s and smash the door into another vehicle because the service department doesn’t give a crap. Instead of waiting 2 mins for the car to be moved forward.

Taken it to another branch lookers not Marshalls fixed the issue. No problem.

Finance now ripped off to high heaven was told Mercedes finance was the only option by the dealership need up being a bag of crap and instead used it to fleece you for it so they can milk the comission and other incentives out of you.

Customer service was horrendous either long wait times, long automated messages, snooty staff who would do their upmost to be difficult in helpful or patronising despite all you wanting to do is to have an up to date statement with a correct balance to pay.

Instead of bailing out a multibillion pound company and have to fight to get your over payments back.

The staff can’t produce a simple accurate statement.

So you can pay the agreement in full and get out of this complete Hell hole
Of a firm.

Anybody would have thought you were asking for the earth.

Customer service does absolutely nothing to put anything right no accountability, help or anything the only thing Mercedes is interested in is your money.

28 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Fantastic experience …

My experience of buying a car at Mercedes, Wakefield was 1st class. In particular, Jordon ( sales executive) made the whole process run like clockwork. Jordon was very knowledgeable, patient and a pleasure to do business with!

28 de agosto de 2026

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