Mercedes-Benz Financial Services UK Avaliações 

4.637
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The staff at Stratstone made the process smooth. Every step was clearly explained. The finance process was easy and straightforward. After the car purchase, I have continued to receive support from my... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything about my experience at Warrington Mercedes Was great. Gabriel dealt with my enquiry and purchase professionally and quickly. Found me the car i wanted and handled all the paperwork smoothly... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ I’d just like to say a massive thank you to Mason at Mercedes for all his help throughout the whole process. He was extremely friendly, professional and helpful from start to finish, an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve collected my Brand new E class from Mercedes Erdington in Birmingham the process was so smooth they have so many different models on sight and offer you test drives and talk you through in detai... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Financiamento e Empréstimo de Carros
  2. Instituição Financeira

Escrito pela empresa

Mercedes-Benz Finance gives you the freedom and flexibility to drive away in the Mercedes-Benz of your choosing, in a way that fits around your lifestyle. You’ll benefit from: A range of both purchase and lease products, so you can find the solution that’s right for you. Wide-ranging support from our team on our range of financial products, and the benefits of each. Tailored customer service via phone, email and web, so we can support you in the way that suits you best and a dedicated, sensitive case team, should you need extra help managing your agreement.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,6

Todas as avaliações

(4.637)

2.212 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Tim was very helpful and knowledgeable

Tim was very helpful and knowledgeable, answered all the questions I had about the car, would definitely recommend going to see Tim when purchasing your next car.
Thanks you Tim 🙂

13 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear Darren,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Tim and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Fantastic!!!

Clear, Concise and supported throughout, from the very start in choosing a car to the day we collected our new car

13 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear David,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 4 de um total de 5 estrelas

because the sales person was polite and…

because the sales person was polite and helpful made any hiccough acceptable.
He didn't have to sell us a car but took as through the administrative process in a kind and considerate manner.

13 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear Mr Jewell,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

The team explained everything

The team explained everything, it could not have been
easier . Really great customer care from every team member I who assisted me

13 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear Tom,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

76 plate AMG35

⭐⭐⭐⭐⭐

I’d just like to say a massive thank you to Mason at Mercedes for all his help throughout the whole process. He was extremely friendly, professional and helpful from start to finish, and made everything really straightforward and stress-free.

Mason took the time to answer all my questions, kept me updated throughout, and made me feel like a valued customer rather than just another sale. Nothing was too much trouble and his customer service was excellent.

I’m really pleased with my Mercedes and the service I received. I would definitely recommend Mason to anyone looking to buy a Mercedes. A credit to the dealership and a real pleasure to deal with.

Thanks again, Mason! 👍⭐⭐⭐⭐⭐

13 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear Chris,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Mason and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

"I’ve had a wonderful three years with…

"I’ve had a wonderful three years with Mercedes-Benz! The service and offers have been excellent, the team are friendly and professional, and I’ve always felt well looked after. I look forward to hopefully returning soon for a brand new car!"

13 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear S Shanyurai,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Agent was very helpful and professional…

Agent was very helpful and professional
I like to thank him every much

12 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear Jaswant,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Excellent service from Monjir at…

Excellent service from Monjir at Mercedes-Benz Croydon!

I had a fantastic experience dealing with Monjir, who was professional, friendly, knowledgeable and extremely helpful throughout the whole process. He took the time to understand exactly what I was looking for and made everything feel smooth and stress-free.

His excellent customer service and attention to detail really stood out. Monjir is a true credit to Mercedes-Benz Croydon, and I would highly recommend him to anyone looking for a first-class car-buying experience.
Mrs Laura E

12 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear Ms Edet,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Monjir and the team at Mercedes-Benz of Croydon.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, great support and warm welcome. Better experience than 3 years ago.

9 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear Christophe,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Mercedes-Benz Finance - Best I Have Used.

I have just purchased my first car through Mercedes-Benz finance. It was the easiest and straightforward finance agreement I have completed.

12 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear John,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 1 de um total de 5 estrelas

worst company ever when dealing with…

worst company ever when dealing with refinancing. Never come back to them you will regret.

1 de setembro de 2026
Avaliação não solicitada
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Resposta da Mercedes-Benz Financial Services UK

Dear Jarvous C,

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged for review. Whilst we understand you'd prefer not to discuss this further right now, we're here to help if you change your mind. You can call us on 0370 847 0700. We're open Monday - Friday 9am - 5pm, excluding bank holidays. Alternative contact details can be found at www.mercedes-benz.co.uk/contactfinance.

We appreciate you taking the time to leave a review, as it helps us improve the service we provide to all our customers.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Easy to understand all documents

Easy to understand all documents. The service is fantastic, staff were very helpful and the customer service is over my expectation.

12 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear Rey,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Beyond excellent!

Beyond excellent!

Following a previous disappointing experience with Mercedes-Benz Ascot, I have to say that Mercedes-Benz Brooklands has completely restored my faith in the Mercedes-Benz brand.

From start to finish, the service has been exceptional, and I genuinely couldn’t be happier with my experience. A special thank you to Joe Lopez for his outstanding service, professionalism and attention to detail. Joe went above and beyond to make the whole process smooth, enjoyable and reassuring.

I’m absolutely delighted with my new CLA and, thanks to Joe and the team at Mercedes-Benz Brooklands, I can confidently say that Mercedes-Benz has been redeemed for me.

Thank you, Joe Lopez, and Mercedes-Benz Brooklands — truly beyond excellent! ⭐️

12 de setembro de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear AD,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Joe Lopez and the team at Mercedes-Benz Brooklands.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

My sales executive was very helpful and…

My sales executive was very helpful and patient. He explained everything I needed to know. It was a very good and smooth experience. Thanks so much SH.

11 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear Tobi,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from SH and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

The Sales agent we dealt with

The Sales agent we dealt with, Jack Clarke was extremely helpful, knowledgeable about the vehicle, and easy to deal with,
Such a nice chap, very professional!

11 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear Susan,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jack Clarke and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Was in market for new car for my…

Was in market for new car for my husband and hadn’t settled on what model to get. I have had a number of MB over the years and always loved driving them. Made an online enquiry and Lewis from Glasgow MB got in touch. Tool me a couple of weeks to finally decide to buy so Lewis checked in a couple of times until we bought. Talked us through all the digital paperwork and, again, kept us informed until car arrived. Great experience throughout not just from Lewis but Colin as well. Husband loves the car!

11 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear Ann,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Lewis, Colin and the team at Mercedes-Benz of Glasgow.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

The purchase of my new car went really…

The purchase of my new car went really well and the vehicle was delivered sooner than expected. The staff at Mercedes Norwich were extremely helpful and the hand over experience is a lovely touch as this was my first "New" car purchase.

11 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear Sue,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Norwich.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

The service Mercedes provided was high…

The service Mercedes provided was high quality to their standards

11 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear Simran,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 1 de um total de 5 estrelas

Misled when purchasing my Mercedes

When I purchased my MB brand new from the Birmingham show room I was told that I can set the mileage as low because it won’t make much difference if I give this one back and get a new MB. Well, I am now in negative equity and MB wanting more money for a new car. Totally misled me and the finance team have zero interest in helping.

11 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear Kevin,

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged for review, along with your request to discuss this further. We’ll be in contact through the details that you provided.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Nw E-Class financed at competitive rate

New car financed at competitive rate, very happy. Salesperson Stuart Owlett was very accommodating with requests, and made it clear what was being offered by Mercedes at the time.

11 de setembro de 2026
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Resposta da Mercedes-Benz Financial Services UK

Dear Craig,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Stuart Owlett and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

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