Mercedes-Benz Financial Services UK Avaliações 

4.666
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Thanks to Harvir the sales showroom member of staff. The experience of buying another car off Mercedes Benz Teeside was a great experience. Thanks to Harvir our family would not buy from anyone or any... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mercedes Swindon were outstanding from the moment we arrived for a look at what vehicles they had to the minute we drove our new GLC away from the dealership. The staff were first class and nothing... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The staff at Stratstone made the process smooth. Every step was clearly explained. The finance process was easy and straightforward. After the car purchase, I have continued to receive support from my... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The dealership is very friendly and also professional in what they provide. From the first contact to the sale of a car there is continuity of with the sales & financing team. Due to this I have rec... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Financiamento e Empréstimo de Carros
  2. Instituição Financeira

Escrito pela empresa

Mercedes-Benz Finance gives you the freedom and flexibility to drive away in the Mercedes-Benz of your choosing, in a way that fits around your lifestyle. You’ll benefit from: A range of both purchase and lease products, so you can find the solution that’s right for you. Wide-ranging support from our team on our range of financial products, and the benefits of each. Tailored customer service via phone, email and web, so we can support you in the way that suits you best and a dedicated, sensitive case team, should you need extra help managing your agreement.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(4.666)

2.242 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great experience - lookers Shrewsbury.

Recently brought new Mercedes CLE from lookers in Shrewsbury.
Great experience
Great Deal.
Straight forward process.
Jake - salesman was great to work with :)

30 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Meranda,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jake and the team at Mercedes-Benz of Shrewsbury.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience

30 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Charlotte,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

I bought my new car through Mercedes…

I bought my new car through Mercedes Benz Portadown. I found the people there so nice and friendly and was completely comfortable buying my car as everything was explained to me professionally and patiently by the sales team. I was happy with the price of the car and how the finance team explained the terms of the finance. I felt confident and I completely trusted the staff . I will definitely purchase again.

29 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Maureen,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Portadown.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

User friendly finance.

Easy to set up, user friendly, and pretty much self service in the main. Good product with competitive options to finance your dream motor. Highly recommended.

29 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Matt,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

5 stars for customer service

Fabulous service from the Mercedes team in Plymouth. Great showroom, knowledge team with no hard sell, Dayle who we dealt with was exceptional.

29 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Paul,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Dayle and the team at Mercedes-Benz of Plymouth.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Good service

Very simple process from my first approach to the dealership regarding prospective purchase to me taking the car. Finance was handled efficiently and professionally and staff made the process easy.

29 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Bruce,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

All fine with MB

All fine with MB

28 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Robert,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

All staff are helpful and friendly

All staff are helpful and friendly
No pushy sales techniques

28 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Sheila,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Great service !!!

Great service !!!
Jordan is the best salesman i have ever had sell me a car

28 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Steven,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jordan and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 4 de um total de 5 estrelas

See above

It is not the Mercedes staff or documentation that are affecting choices amongst the small to medium size vehicles ( not including top end and sporting- they have money to burn ) ;
it’s the competition from overseas .:
the “3 Ps …..“Presentation,Price,Performance =
An easy sale with Pride.

28 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Colin,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Ted our salesman at bishop stortford…

Ted our salesman at bishop stortford was friendly and welcoming which made the whole experience easy and stress free. Would have no problem recommending the service we received 👍

28 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Andy,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Ted and the team at Mercedes-Benz of Bishop's Stortford.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Great customer service and help to get…

Great customer service and help to get the deal that suited me.

28 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Darren,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 1 de um total de 5 estrelas

Awful service from start to the end of the agreement

Whilst I love the car I would never buy from Mercedes in Bolton or from their finance department if it was the last provider on the planet.

Absolutely horrendous from start to finish.

Sell you a load of products that you don’t need and duplicated.

The car came with a faulty latch Bolton made a meal out of it and tried to charge £1000s and smash the door into another vehicle because the service department doesn’t give a crap. Instead of waiting 2 mins for the car to be moved forward.

Taken it to another branch lookers not Marshalls fixed the issue. No problem.

Finance now ripped off to high heaven was told Mercedes finance was the only option by the dealership need up being a bag of crap and instead used it to fleece you for it so they can milk the comission and other incentives out of you.

Customer service was horrendous either long wait times, long automated messages, snooty staff who would do their upmost to be difficult in helpful or patronising despite all you wanting to do is to have an up to date statement with a correct balance to pay.

Instead of bailing out a multibillion pound company and have to fight to get your over payments back.

The staff can’t produce a simple accurate statement.

So you can pay the agreement in full and get out of this complete Hell hole
Of a firm.

Anybody would have thought you were asking for the earth.

Customer service does absolutely nothing to put anything right no accountability, help or anything the only thing Mercedes is interested in is your money.

28 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Jordan Kirkham,

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged for review, along with your request to discuss this further. We’ll be in contact through the details that you provided.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Good all round experience.

Helpful, informative and friendly service.

28 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear AH Archaeological Services,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Fantastic experience …

My experience of buying a car at Mercedes, Wakefield was 1st class. In particular, Jordon ( sales executive) made the whole process run like clockwork. Jordon was very knowledgeable, patient and a pleasure to do business with!

28 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Jock Alan Curran,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jordan and the team at Mercedes-Benz of Wakefield.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Amazing and professional service from

Amazing and professional service from
Mercedes and especially Mangal Panesar

28 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Vipul,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Mangal Panesar and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Excellent communication and service…

Excellent communication and service from James O'connor

28 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Abdirahman,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from James O'Connor and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 1 de um total de 5 estrelas

Still waiting for my refund!

28 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear James,

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged for review. Whilst we understand you'd prefer not to discuss this further right now, we're here to help if you change your mind. You can call us on 0370 847 0700. We're open Monday - Friday 9am - 5pm, excluding bank holidays. Alternative contact details can be found at www.mercedes-benz.co.uk/contactfinance.

We appreciate you taking the time to leave a review, as it helps us improve the service we provide to all our customers.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

Easy to communicate with

Easy to communicate with, and the Financial portal works well. Questions are dealt with quickly.

27 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Donald,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Avaliado com 5 de um total de 5 estrelas

We bought a new car at the Mercedes…

We bought a new car at the Mercedes garage in Warrington. We had a brilliant experience the sales girl Annierose was just fab, she made the process a great experience and I would recommend this garage.

27 de agosto de 2026
logotipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear John,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Annierose and the team at Mercedes-Benz of Warrington.

Kind regards,

Mercedes-Benz Finance

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais