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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Metro Rod Truro in Cornwall. Excellent service cleared my blocked toilet with jet rod. Responded within an hour. An efficient and friendly service. Competitive pricing better than Dino Rod.

Avaliado com 5 de um total de 5 estrelas

Got a phonecall on the day stating rough ETA. Guy was respectful of my property. It ain't a nice job unblocking a blocked drain yet he was always polite. Great service 💯

Avaliado com 1 de um total de 5 estrelas

Booked to empty two septic tanks at same location, charged the same amount for both jobs even though one was documented for less money due to no call out fee/ no travelling time and it was only ha... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A really great experience, arrived quickly and duditake anymore than 2 minutes to solve the issue, can't thank them enough

Detalhes da empresa

  1. Encanador

Informação fornecida por fontes externas variadas

Whatever your drainage problem, Metro Rod has the solution. With over forty depots nationwide, we are able to tackle your drainage emergency quickly, cleanly and safely, 24 hours a day, 7 days a week.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

753 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very polite and friendly

Very polite and friendly, was here very quickly once was reported, didn't leave till they checked everything was working properly, very pleased with them

4 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Came out promptly

Came out promptly, new pump installed, left the job all seemed well but the pump did not come on when the tank was full. Another month rolled by finally attended new floats installed, didnt work. 3 months rolled by attended again still didnt work despite phoning numerous times nothing finally spoke to the manager who said they would not turn up attend again without more money. I was £1300 out of pocket by now. Had another company come and have a look all it needed was a new control box.

10 de dezembro de 2024
Avaliação não solicitada
logotipo da Metro Rod

Resposta da Metro Rod

Hi Sean,

We’re really sorry to hear about your experience. This isn’t the standard of service we expect from any of our depots, and we understand how frustrating the situation must have been for you.

If you’d like us to look into this properly, please email our Customer Care Team at CustomerCare@metrorod.co.uk with a few details and your postcode. We’ll review what happened and come back to you as soon as we can.

Kind regards,
Metro Rod

Avaliado com 5 de um total de 5 estrelas

A great experience

Luke came out to my property on the 23rd and 24th Nov 2025. He was very polite, very professional and explained everything so clearly. He cleared a problem that's been going on for years at my property with no trouble or stress and I could not be more grateful for his work. If everyone did their job as good as Luke does his, the world would be a better place

24 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Was assigned Metro Rod (Doncaster)…

Was assigned Metro Rod (Doncaster) through my home emergency cover and wow did they do a fantastic job.From the very first contact arranging the visit to the work being done I was really impressed. Fast efficient and the quality of work been done was impressive and would highly recommend 👌

18 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Efficiency garranteed

As soon as they was informed that they had to attend a job at my house they were quick in doing so. But sure mantinance lied. Telling me that they was a law against noise at night when I had human excrement Om my back yard!! Metro rod 5/5 sure mantinance 0/5

17 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The operation guy knows his job

The operation guy knows his job. Worked diligently without hmmm and arming, know what he had to do to fix the job right in one go, which he did with no mess or fuss. The water system is now running as it should be. Thanks guys GOOD job.

29 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Chap who visited

The Chap who visited, sorry didn't get his name, my fault, was polite, informative and efficient, he had the water draining quickly and left the bathroom clean and tidy, can only say thanks to him.

30 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Metro Rod were called out under our emergency home cover

Metro Rod were called out under our emergency home cover insurance. Their service was fantastic from keeping us informed as to their arrival time to the very professional and friendly man (Rob) who quickly solved our problem. I would definitely recommend them.

22 de outubro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Pretty poor experience from the…

Pretty poor experience from the engineer not interacting ahead of visit and rushing off without any contact at the house.
Instructed a 'full' service, but the pump still has faults and the office are suggesting certain things are now not covered.
Could have done what was completed quite easily myself.
Engineer when he did arrive was polite and professional.
Expensive service....not good value for money. Won't use again.

3 de outubro de 2025
Avaliação não solicitada

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