My account information was stolen and someone saying that they were miami club casino emailed me and said that $4000. Was deposited in my account. The casino denied it was from them and could not ans... Ver mais
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Veja o que dizem as avaliações
Miami Club is the only online casino that I solely trust 100%. They have always treated me well and respectfully, during the withdrawal of funds process. Never a hassle, always quick. They are... Ver mais
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One of my favorite online casinos! Fast easy payout's! Great daily tournaments. If you’re looking for a reliable casino you should give it a try. Good luck everybody!
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I been playing at Miami club casino for about six months or more and let me tell you their customer support its always available 24/7 to any question i have and always polite. on deposting money the p... Ver mais
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Detalhes da empresa
Escrito pela empresa
Miami Club Casino, launched in 2012 and operated by Deckmedia N.V., offers a sleek, retro-Miami experience powered by WGS Technology software. This online casino is U.S.-friendly and delivers a solid mix of classic and modern features for both novice and seasoned players. 🎰 Games and Software: Miami Club boasts a diverse collection of over 250 games, including slots, video poker, table games, and specialty titles from in-house developer WGS as well as reputable game suppliers Arrow’s Edge and Dragon Gaming. Miami Club also features the highly rated WGS tournament feature that offers a selection of daily, weekly, and monthly events, many of which are free to enter and offer a combination of cash and bonus prizes. 🎉 Bonuses and Promotions: New players are welcomed with an impressive $800 sign-up bonus spread over eight deposits (100% match up to $100 each). There’s also a loyalty program and daily promotions that reward frequent play, including a monthly free loyalty bonus. 💰 Banking and Support: Miami Club supports various banking methods, including Visa, Mastercard, Bitcoin, Ethereum, Litecoin and other cryptocurrency options. Payouts are fast for Bitcoin users, typically within 48–72 hours. Customer support is available 24/7 via live chat and email, with knowledgeable agents providing timely assistance. 🔒 Security and Licensing: The casino is licensed by the Curacao government and uses 128-bit SSL encryption to protect user data. All included game providers have valid RNG certification, and additionally, gameplay is audited monthly and certified by independent company Certified Fair Gambling. 🌟 Verdict: Miami Club Casino is a solid choice for players looking for a U.S.-accessible platform with generous bonuses. An ever-increasing game library, reliability, and player rewards make it a solid bet.
Informações de contato
Estados Unidos
- miamiclubcasino.im
Infirmação importante
4,1
Muito Bom
130 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
when i run out of money
when i run out of money, i go to chat and ask the BOT if i can have a free chip. BOT checks my account and if there is a free chip he adds to my account, never have to customer service rep. i can't remember exact dates but there was more than once
2 de agosto de 2025
Avaliação não solicitada
Resposta da Miami Club Casino
Hi Rita. Thank you for your nice review. We're glad to hear the bot was there for you when you needed a little boost. Always happy to help - and we’ll be there the next time you run low. 🎰😊
I like playing on Miami Club Casino’s…
I like playing on Miami Club Casino’s website because the games are fun and you really win actual cash! Win -win!!
1 de setembro de 2025
Avaliação não solicitada
Resposta da Miami Club Casino
Hi Suzi! Thank you for writing such a nice review for us ♥️We love that you enjoy the games, and it´s great that you are winning, too! Wishing you continued good luck and lots of fun along the way!
Awesome site n games are great
Awesome site n games are great
2 de setembro de 2025
Avaliação não solicitada
Resposta da Miami Club Casino
Hello Justin. Thank you for the wonderful feedback. It´s awesome to see that you enjoy our games and the whole site. Continue to have fun and best of luck in the games! 🍀
games are fair
games are fair. gives you a chance to play for a while and a chance to win.
31 de agosto de 2025
Avaliação não solicitada
Resposta da Miami Club Casino
Hi G. Thank you for the amazing feedback. We take pride in the fairness of our platform, so it is always nice to see when players mention this. We hope you had fun playing, got some awesome winnings, and wish you the best of luck for even more to come! 😉🍀
Excellent casino
Excellent casino. Great customer service and support. No issues with withdrawals. Highly recommended.
11 de agosto de 2025
Avaliação não solicitada
Resposta da Miami Club Casino
Hi Sylvia. Thank you for taking the time to review us and for your recommendation. We appreciate all the love shown and will be sure to relay the positive feedback to our support team 😍 Continue to have fun and good luck in the games!
Tons of great games available
The huge amount of games available is great
27 de julho de 2025
Avaliação não solicitada
Resposta da Miami Club Casino
Hi Pablo. Thank you for your great review. We are proud of our big variety of games - it´s nice to see that you appreciate them, too. 🎰🥳Have lots of fun in the casino and good luck getting your next big win!
This casino will not pay winnings.
I made a deposit, took a bonus, played well thru the requirements. I cashed out. I received an email about verification of my account, which is typical . In the past, they would email me what I needed, but not this time. They said on the withdrawal page , I would be redirected to paperwork, or I could press the icon. Needless to say, there is neither! I followed the directions on the FAQ page. I sent what they asked for. I went through my old emails and found the paperwork from the last time I verified my account. I updated that paper and sent it.
I received an email saying that they could not verify me because the info was emailed to them. And was once again directed to the withdrawal page and none existent icon.
So, to summarize, they have changed over the years. I used to trust them, but no longer. It's a pitty, they were the only ones I would play with.
29 de julho de 2025
Avaliação não solicitada
Resposta da Miami Club Casino
Hi Robin. Thank you for sharing your feedback, and we’re sorry to hear about the trouble you experienced during the verification process.
We’ve recently updated our verification system to make it more streamlined and secure, aiming to speed things up for our players. As part of this update, required documents now need to be uploaded directly through the Cashier section under Withdrawals - you’ll find the Verify Your Account button there.
If you’re unable to locate the upload option or need any help navigating the process, our support team is there for you and is happy to guide you step-by-step.
We do appreciate your past loyalty, and we’d love the opportunity to restore your trust.
Took my money the deactivated my…
Took my money the deactivated my account. Without the ability to have my money refunded. Terrible company do not recommend
20 de janeiro de 2025
Avaliação não solicitada
Resposta da Miami Club Casino
Hi Matt. We take all accounts and funds seriously. Account deactivations only occur for valid reasons in line with our policies. Since your review is from several months ago, we encourage you to reach out to our support team directly so we can revisit your case and help resolve any outstanding concerns. Our goal is always to ensure a fair and safe experience for all players.
This casino is a TOTAL SHAM!!!!* DO NOT…
This casino is a TOTAL SHAM!!!!* DO NOT risk ANY of your money with this site!! I deposited my 20 for my 1st time deposit bonus and won a little more than 500 ..around 6t0 or so..requested 500 withdrawal and not only did they take FOREVER to respond but they told me I could only get my initial deposit back because a friend I REFERRED this casino to sighed up under my wifi ...so NOW they won't allow me my winnings...DO NOT play this site....IF YOU WIN....they will only DELAY and find ANY reason to NOT PAY YOU what you WON
31 de dezembro de 2024
Avaliação não solicitada
Resposta da Miami Club Casino
Hi Bellaa. Thank you for your feedback. We understand how disappointing it can be when a withdrawal request is affected by account-related issues. Please note that, as outlined in our terms and conditions, multiple accounts created or accessed from the same household or IP address can lead to restrictions - this is in place to ensure fairness for all players.
We take account checks very seriously and apply them consistently. If you believe there was a mistake or would like us to review your case further, we encourage you to reach out to our support team directly.
This business is a straight up scam
This business is a straight up scam! I am disappointed because I truly enjoyed playing there games (slots). This casino was being promoted by Floyd Mayweather which is why I downloaded the app TMT floyd mayweather casino to begin with. I ended up winning $1200 on wheel of chance and another slot. After winning I clicked on the TMT app only to be directed to a totally different onlince casino, requesting that I make an account. I was so confused because why am I being directed to a different online casino that isn't affiliated with miami club casino. I via chatted with a rep who had no knowledge that an app existed. I explained to her everytime I signed in to play it was through the TMT app. After that conversation she sent me a link to click on that would allow me sign in. The link she sent kept routing me back to our chat. I was able to login after a while from my computer. So, once logged in I tried withdrawing my winnings. They told me I need to submit my ID, mail with my address & the front & back of my credit card to verify who I am and also because I requested a paper check. I did everything they told me to do yet they still haven't sent me my winnings. Instead I kept getting the same repetitive email, requesting that I send documents to verify who I am. The customer service reps are all fake people (Zara, Eleanor, Liane, Shea). They kept telling me the same thing send requested documents, send requested documents. If your reading this review please please please whatever you do DO NOT USE THIS CASINO. Scam scam scam. I worked on New Year day telling my co-workers they should download the app and play but I'm glad they didn't because they scamming people.
29 de dezembro de 2024
Avaliação não solicitada
Resposta da Miami Club Casino
Hi Maureen. Thank you for your feedback. We're sorry to hear about your experience and would like to clarify a few things for accuracy.
All of our support representatives are real team members dedicated to helping players. Account verification is a standard requirement before processing withdrawals - this helps protect both players and the integrity of our platform.
Additionally, we are an online casino and do not operate through any third-party apps or unofficial platforms. For the best and most secure experience, we always recommend accessing our site directly.
If you're still experiencing issues, please reach out to our official support team so we can assist you further.
Been back and forth with there…
Been back and forth with there "support" team for the past week. And nothing I send them works.. did everything correctly cashed out at 500$ and now they won't pay it. 5/5 would not recommend them..
29 de dezembro de 2024
Avaliação não solicitada
Resposta da Miami Club Casino
Hi Jeremy. We’re sorry to hear about your ongoing concerns. Since this matter dates back several months, please contact our support team again so we can review your case and work towards a resolution. We’re committed to ensuring fair and secure transactions for all our players.
Horrible scam
Horrible scam. Hit big money four different times and each time the screen would darken and say server error and send me back to the previous spin. Only happened when I hit big money! I took photos where you can actually still see the symbols slightly of what the big $ spins were. Support told me to try another browser. I asked, why, didn't the support Google browser,? Offered no resolution. Have record of the entire interaction and server error messages on big spins.
22 de dezembro de 2024
Avaliação não solicitada
Resposta da Miami Club Casino
Hi Shawn. We’re sorry to hear about the technical issues you experienced during gameplay. We do fully support Google Chrome and, in fact, recommend using it for the best performance. If you encountered any errors, we strongly encourage you to contact our support team directly and share your screenshots or any other details so we can investigate your gameplay thoroughly.
We take these matters seriously and are committed to resolving any genuine issues fairly.
This is a horrible place to play
This is a horrible place to play. It seems like spin after spin and never win.i would not recommend this casino to anyone.
20 de dezembro de 2024
Avaliação não solicitada
Resposta da Miami Club Casino
Hi John. We are sorry to hear that you had a negative experience playing our games. We recommend trying out games with different volatility and play styles. We hope you give us another chance and that you get your big winning strike 😉
I've had nothing but a good experience…
I've had nothing but a good experience with this site. Customer service is prompt and polite. I received my payout (check) within 48 hours of cashing out. They fed ex'd it to me immediately. They do ask that you deposit the check instead of cashing (being since it's from Canada, I assume). The bank gave me no trouble at all and did not hold for a lengthy amount of time, it was available the very next day.
17 de dezembro de 2024
Avaliação não solicitada
Resposta da Miami Club Casino
Hi Amanda. Thank you so much for your wonderful review. We are glad to hear that everything went so smoothly with your cash out. Congratulations on the winnings, and here's to many more! 🥳
The website makes it too hard to…
The website makes it too hard to retrieve your winnings. in other words buyer beware
15 de dezembro de 2024
Avaliação não solicitada
Resposta da Miami Club Casino
Hi Roland. Thank you for your feedback. We understand that the withdrawal process can feel complex when done for the first time, but it's in place to meet regulatory standards and ensure security for all players. If you ever need assistance, our support team is here and happy to help guide you through the steps.
Don’t make this mistake…
I took a $20 free bonus which the casino offers every month. And lo and behold I hit the jackpot, and turned the $20 into almost $ 20,000. Very excited about that, so I requested a withdrawal of $2,500, the weekly max. After a couple of days I got the E mail saying my withdrawal was declined and my winnings were confiscated. Quite a deflating experience. But hey, you can take out $150. Here’s the lesson : READ THE T&C if you take any bonuses.. I did not and paid the emotional price. I was naive. I do hope this review will be helpful to my fellow players
Miami Jack
6 de novembro de 2024
Avaliação não solicitada
Resposta da Miami Club Casino
Hi Jack. Thank you for sharing your experience - and congratulations on the big win, even if things didn’t turn out as hoped. We understand how disappointing it can be when bonus-related limits come into play.
Please note that free bonuses typically come with max cashout limits, which is standard practice across the industry and clearly outlined in our terms. We always encourage players to review the bonus terms before playing, and we’re glad you highlighted that for others.
We appreciate your honest feedback and wish you all the best in your future gameplay.
I play on a few different platforms of…
I play on a few different platforms of online casinos, and the only thing I have to say is treat people how you want to be treated because if you are being stubborn and rude, the opposing party has every right to treat you the same way I had nothing but a great experience with this company and will continue to be a customer/family member Only thing I can say is find out for yourself. Bottom line.
19 de setembro de 2024
Avaliação não solicitada
Resposta da Miami Club Casino
Hi Corey. Thank you for the kind words and for sharing your experience with us. We truly appreciate your support and are glad to hear you've had a positive time playing with us. We agree - respect and fairness go both ways, and we're committed to treating every player with the same care we'd hope to receive ourselves.
Thanks for being part of the Miami Club community! 💚
Scammer,liar and fake
Not a real casino it’s actually a fake website where they will take your all your money from your debit card once you make your first deposit
27 de junho de 2024
Avaliação não solicitada
Resposta da Miami Club Casino
Hi Walter. We take accusations like this very seriously. To be clear, we do not make any unauthorized charges - all deposits must be initiated by the account holder and are processed securely.
If you believe there’s been an issue with your account or transaction, please reach out to our official support team so we can review it and help resolve any concerns.
Bad experience and misleading claims upon entry...
For anyone registering i got Bad-news, website claims there's a bonus code for my country, but the bonus code doesn't work and i got told that my account is not eligible for any no-deposit bonus and that i can play with own deposits without any limits... BAD do not enter/register. I would not put a cent here
19 de maio de 2024
Avaliação não solicitada
Resposta da Miami Club Casino
Hi Steels. Thank you for your feedback. We're sorry to hear about your experience. Eligibility for bonuses can vary by country, and these details are outlined in our Terms & Conditions.
We always encourage players to review the bonus terms before registering to ensure clarity. If you have any questions or need assistance, our support team is happy to help.
Spent hundreds of dollars and never…
Spent hundreds of dollars and never even won $1 back. Scam site and they advertise that Mr beast is their proprietor and that it's a guaranteed win LOL
28 de abril de 2024
Avaliação não solicitada
Resposta da Miami Club Casino
Hi LOOKWHATIFOUNDU. Thank you for sharing your feedback. While we understand it’s disappointing not to win every time, it’s important to remember that no casino can guarantee wins - that’s part of the fair and exciting nature of gaming. We’re committed to providing a fun and transparent experience, and many players do enjoy winning here. If you have any questions or concerns, our support team is always happy to assist.
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