I recently tried the matcha from this brand and I have to say, I'm absolutely blown away by its quality and taste! The matcha powder has a vibrant, lush green color.Upon opening the package, I co... Ver mais
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Veja o que dizem as avaliações
The matcha was delivered very fast. Beside that the quality is absolutely amazing. Definitely can recommend this product. We have the mizu and the ikigai, both unique in their way.
A empresa respondeu
Updating my previous review, as I never intended it to be public - I was simply trying to reach customer service. My mistake! Although my order was initially delayed, the MICHI tea team was i... Ver mais
A empresa respondeu
After an issue with our order we were helped super kindly, and they went far beyond what excellent service would have already entailed. We rate Michi with 5 stars for this service and, of course, thei... Ver mais
Detalhes da empresa
Escrito pela empresa
Speciality Matcha, From Uji, Kyoto - Amsterdam.
Informações de contato
Baarsjesweg 297-3, 1058ag, Amsterdam, Holanda
- +31(0)636090180
- hello@michitea.nl
- michitea.nl
4,8
Excelente
55 avaliações
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Super fijne matcha
28 de junho de 2026
Resposta da MICHI tea
Thanks for your review Nina, much appreciated! : )
Absolutely delicious matcha
The matcha was delivered very fast.
Beside that the quality is absolutely amazing.
Definitely can recommend this product.
We have the mizu and the ikigai, both unique in their way.
14 de junho de 2026
Resposta da MICHI tea
So good to hear Wesley! Thanks for your review. : )
Notes from a Grateful Barista 👍👏
Updating my previous review, as I never intended it to be public - I was simply trying to reach customer service. My mistake!
Although my order was initially delayed, the MICHI tea team was incredibly responsive, kind, and efficient. Thanks to their quick action, my order arrived just in time for a major event where I was serving their matcha. Their level of care was outstanding, and I’m sure they would have treated any customer with the same attention.
As for the matcha itself… Jaku is outstanding. The colour is incredibly vibrant, the texture beautifully creamy, and the flavour has remarkable depth. It shines both as a traditional matcha and in milk, keeping its character while remaining elegant and balanced.
It was an absolute crowd favourite. People kept coming back for another cup and asking what matcha we were using. In tastings, it also sparked some great conversations with fellow coffee roasters and café owners, and changed a few minds about what matcha can be.
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Thank you, MICHI. I’m proud to support people who care this much about what they make. You’ve earned a customer for life !
8 de junho de 2026
Resposta da MICHI tea
Hi Genevieve,
We're truly sorry to hear that your order hasn't arrived yet, especially as you needed it for your barista event this weekend.
We've already reached out to you directly and would like to make this right by offering to send a replacement via DHL Express at our expense. Unfortunately, we've experienced delays with our current shipping provider for deliveries to France, and as a result, we're already in the process of switching to a different carrier to prevent this from happening again.
As a small business, we genuinely care about our customers and always do our best to dispatch orders within 24 hours. We sincerely apologize for this experience and hope we can resolve it for you as quickly as possible.
Kind regards,
Filip
MICHI
It was delivered very fast and the…
It was delivered very fast and the matcha is amazing. We will order again soon
28 de maio de 2026
Hele goede productenqwaliteit
Hele goede productenqwaliteit, elegante verpakking en ook een klein cadeautje erbij gekregen. Heel blij met mijn eerste koopervaring bij deze winkel.
9 de maio de 2026
Good service
I like whole process, from ordering to receive.
Was fast, issue free and the best: I received free sample of different matcha to try out 😀
8 de março de 2026
The best tea and a beautiful tea spoon.
The best tea and a beautiful tea spoon.
Thank you for the delivery!
27 de fevereiro de 2026
Amazing branding and even better matcha!
Opening the package felt like I just got a gift. The branding is amazing but the matcha is the real star! I ordered multiple but Hiro is my favorite. Best matcha I’ve ordered until now.
26 de fevereiro de 2026
Worth my money, definitely orering agian
Totally worth the money! I'll definitely be ordering again. This is delicious, authentic Matcha. Having visited Japan multiple times, I can confidently say this is the real deal!
18 de dezembro de 2025
Avaliação não solicitada
Fantastic service
Fantastic service, high quality products and phenomenal packaging, even for single products, always some goodies such as sticjers, pins or even tryout sachets, amazing stuff
16 de outubro de 2025
Great ! Matcha sample included
I loved the matcha sample (different type than the one ordered)❤️ and the gratitude post card.
Delivery was fast too.
12 de setembro de 2025
overzichtelijke website
overzichtelijke website, eenvoudige betaling en snelle levering. Producten zijn mooi verpakt en leuke merch erbij.
21 de julho de 2025
Kwaliteit van het product is top!
14 de julho de 2025
Top ♥️♥️
Heerlijke hojicha en snelle verzending met leuke attentie in het pakketje! Super!
6 de julho de 2025
Resposta da MICHI tea
Aw, heel erg bedankt! Altijd fijn om te horen! Zorg ervoor dat je je aanmeldt voor onze nieuwsbrief, we zullen binnenkort een compleet assortiment hojicha lanceren! :)
*Deze e-mail is oorspronkelijk in het Engels geschreven en is vertaald met behulp van AI.
Ik bestelde de Haru Matcha van 100 gram…
Ik bestelde de Haru Matcha van 100 gram op 11 juli en het is inmiddels 20 juli en hij is nog steeds niet aangekomen. Ik heb 103 euro uitgegeven en nog steeds geen Matcha, dus daarom geef ik één ster. Hoewel ik uit Spanje kom, heb ik geen informatie over waar mijn pakket is.
11 de julho de 2025
Resposta da MICHI tea
Hallo Almudena,
Bedankt voor je geduld en feedback.
We zijn erg blij om te zien dat je je pakket om 11:36 uur op 22 juni hebt ontvangen. Onze excuses dat dit pakket twee dagen later werd geleverd dan de voorgestelde vijf (werk)dagen. Deze tijdsperiode is berekend op basis van een combinatie van onze eigen gemiddelde levertijden en de aangegeven levertijd van de vervoerder. Om teleurstellingen te voorkomen, wordt deze aangegeven tijdsperiode voortdurend herzien en regelmatig bijgewerkt.
We waren verrast te zien dat je de geautomatiseerde berichten met de verzend- en trackinformatie niet hebt ontvangen, zoals je zou moeten hebben. We kunnen alleen aannemen dat dit misschien in je spamfolder terecht is gekomen of dat er mogelijk een typefout was in het opgegeven e-mailadres? Op het moment dat we je feedback op Trustpilot zagen, hebben we je alle trackinformatie opnieuw gemaild. We weten niet zeker of je deze hebt ontvangen, omdat we verder niets van je hebben gehoord?
Om ons proces verder toe te lichten: we monitoren de prestaties van onze vele internationale verzendpartners zeer nauwkeurig en evalueren specifiek de waarde versus prestaties. Zoals je kunt begrijpen, variëren de betrouwbaarheid en kwaliteit van de service sterk tussen landen, dus het is een flinke klus. We evalueren de prestaties met als doel de meest betrouwbare koeriersdienst mogelijk te hebben tegen de meest redelijke prijs voor onze klanten. Voor alle regio’s worden de verzend- en verpakkingskosten door ons gesubsidieerd en in de meeste gevallen (zoals bij je bestelling) zelfs gratis aangeboden. We zullen in de toekomst zeker kijken naar de mogelijkheid om premium internationale verzendopties te integreren.
We hopen oprecht dat je geniet van je matcha en kijken ernaar uit je in de toekomst weer van dienst te zijn. Als je in de toekomst vragen, opmerkingen of bezorgdheden hebt over welk aspect van onze service dan ook, aarzel dan niet om ons direct te e-mailen via hello@michitea.nl.
Bedankt :) Met vriendelijke groet,
Mark - Co Founder
*Deze e-mail is oorspronkelijk in het Engels geschreven en is vertaald met behulp van AI.
Delicious matcha and great service
Delicious matcha and great service. Had a bit of a mix up with my order but it was sorted out super fast by Filip and Mark. Amazing customer service as well. Thank you! Will order again and recommend!
8 de julho de 2025
Resposta da MICHI tea
Thanks Dominique! We value and deeply appreciate the feedback. Enjoy! : )
I needed my matcha delivered fast and…
I needed my matcha delivered fast and Michi team really helped make that happen. Thank you, you’re my favorite matcha people!
9 de junho de 2025
Heerlijke matcha!
29 de maio de 2025
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