MidInMod Avaliações 

135
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered a sofa from MidInMod and it arrived quickly with careful packaging. Assembly was straightforward and the sofa looks great in my living room. After the first week of use, the cushions are com... Ver mais

Avaliado com 1 de um total de 5 estrelas

The couch I received was not like the one I ordered! Completely misleading. Also,if I wanted to return the item their support said that the cost to return the item was so high that I would not get any... Ver mais

Avaliado com 5 de um total de 5 estrelas

Product is exact as advertised and in reviews. Was delivered without delays or damage. The couch is not too firm and not too soft. I do like the non removable cushions for various reasons as well.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was looking for a mid century style chair that was comfortable in addition to smaller dimensions. This chair fits perfect and adds a pop of color. It is sturdy and appears well built. It was extrem... Ver mais


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

135 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,1

Todas as avaliações

(135)

59 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

They were great

They were great! Walked in, found my couch, and they were willing to hold it until the exact date I moved in. 10/10 would recommend!

28 de março de 2025
Avaliado com 5 de um total de 5 estrelas

I got a awesome couch

I got a awesome couch! I was looking for something sturdy but still comfortable enough to have a good movie night with friends.
The couch is deep and wide enough that I am able to sprawl out a not have to worry about my feet hanging over or constantly feeling like I'm close to the edge of the couch!
I like the fact that I got to see the couch in person and test it in their Houston showroom. I like the fact that the warehouse worked with me to deliver and install the couch quickly and without any mess left behind.

All together I really am enjoying my new orange monster of a couch!

I'm not going to lie, I fall asleep on it way too often!

24 de fevereiro de 2025
Avaliado com 3 de um total de 5 estrelas

Customer service was very slow to…

Customer service was very slow to respond to emails. I called and it was much better via telephone solving my issue.

As for the items I bought, likely the worst instructions of any furniture I’ve ever bought. Poor explanation and very inaccurate list of hardware included

24 de fevereiro de 2025
Avaliado com 4 de um total de 5 estrelas

Great Products.

I recently discovered Midinmod while searching for dining chairs and was impressed by the positive reviews. I purchased a set of four dining chairs and am happy with both the style, quality, and quick shipping.

However, I was initially offered a 10% discount coupon but then received a 15% coupon without restrictions shortly after my purchase. When I contacted Customer Service, I was informed that the 15% discount couldn't be applied to my existing order. While I understand the policy, I believe it would have been a reasonable gesture to honor the higher discount.

Despite this, my overall experience was positive. The transaction was easy, and I'm very pleased with the product and design.

26 de fevereiro de 2025
Avaliado com 1 de um total de 5 estrelas

The table i ordered arrived damaged

The table i ordered arrived damaged, which I understand sometimes this can happen during shipping. My issue is that customer service is not very responsive and took several days and attempts to get an email response. I called the number and an associate texted the warehouse to have someone reach out to me. It's been 2 days since a rep told me I would receive a tracking number for my replacement and I still have yet to receive anything. Customer service is way below average and because of that I would never ever order from this company again. Unfortunately, sometimes it's worth it to go to a bigger company such as Wayfair to have a better customer experience. No one wants to chase anyone for something they PAID for.

10 de fevereiro de 2025
Avaliado com 1 de um total de 5 estrelas

Chair still hasn't left the partner shipper…

Chair still hasn't left the partner shipper and has been sitting since 2/6. Called MidInMod support and they said I just have to wait till the shipper they hired and I paid an extra $100 to ship to me calls me to schedule. I ordered on 1/31, it's been sitting since 2/6, it's now 2/18. Not sure if this company is real at this point.

31 de janeiro de 2025
logotipo da MidInMod

Resposta da MidInMod

Lauren, I checked your tracking number and it says your delivery is set for today 2/20/2025. I reached out to you by phone and left a detailed message with my contact information in it. We are definitely a real company as evidenced by our hundreds of google reviews left over a period greater than 7 years. We also have a brick and mortar store in Houston Texas as well as a 100,00 sq. ft. warehouse in Sugar Land TX. If I can be of any further service please feel free to contact me at the number I left when I called you. I really hope you enjoy your purchase. Thank you for supporting a small business.

Avaliado com 3 de um total de 5 estrelas

The salesperson was pleasant

The salesperson was pleasant. However, I was told the delivery was at no charge. Then two weeks later I get a $100 charge on my card. I know I'm a distance away, but that should have been explained when I made the purchase.
Also, I tried tracking the delivery and the tracking number is incorrect or doesn't exist!?
Not Great!

4 de fevereiro de 2025
logotipo da MidInMod

Resposta da MidInMod

Tim, we appreciate your purchase. On our shipping page it is explained that if you live in an area that is considered "remote area" by the shipping company, we are charged 100.00. We then bill the person who made that order the 100.00 - this is all clearly explained on our shipping page. At that point you have the ability to cancel the order prior to us shipping, The determination of remote area is done by Metropolitan Shipping Company, not us. We do not have your card number stored. We informed you of the charge and sent you an invoice that you agreed to pay and did then pay, so I am wondering why you said two weeks later there was a charge for 100.00, which implies you did not know about it. We informed you of the charge and you paid it by choice. We have not the ability nor the want to make any unknown charges to our guests. I see that your purchase was delivered on the 18th. I hope you are enjoying your purchase. Thank you for doing business with MIDINMOD.

Avaliado com 5 de um total de 5 estrelas

Great item, great price

I got a great price and it was delivered in a timely manner. I love the dresser I received.

27 de janeiro de 2025
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Resposta da MidInMod

Thank you for the Feedback Conner. Enjoy the dresser.

Avaliado com 5 de um total de 5 estrelas

Quality was excellent

Quality was excellent, shipping info and updates were communicated effectively. Very impressed with the table and will certainly shop there again when I'm in the market.

27 de janeiro de 2025
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Resposta da MidInMod

Thank you Matt, enjoy your new table.

Avaliado com 5 de um total de 5 estrelas

14 chair purchase

We purchased two Kyle chairs, 4 bar stools and 8 dining chairs in one go--We were given a great deal and everything was delivered without issue. Love them all!

28 de janeiro de 2025
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Resposta da MidInMod

We are glad you are enjoying your purchase!

Avaliado com 2 de um total de 5 estrelas

Sloppy handling by your team

Sloppy handling by your team. Ordered and paid for white glove delivery. Your team gave the wrong instructions to the transportation company. I got offered a refund but no one has stepped up and offered to solve getting the furniture uncrated, assembled, placed or disposing the packaging debris.

6 de janeiro de 2025
logotipo da MidInMod

Resposta da MidInMod

We apologize that you did not receive white glove delivery from the delivery company. We have refunded the white glove charge and hope you are enjoying your Rover Sofa.

Avaliado com 5 de um total de 5 estrelas

Second sofa bought

Everything from the customer service in the showroom, over the phone, and the warehouse is professional, courteous and prompt. And their delivery service is just as wonderful.

26 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Good quality furniture

Good quality furniture. I always look for a good finish and high quality fabric/material and I got that in MidinMod. It’s not everywhere that you get affordable furniture that is also colorful and unique. Most colorful and unique pieces I’ve seen are either luxury goods or designer. So midinmod gives your home that luxury feel without breaking your bank. I would say it’s time for them to expand into other rooms as well. They have a larger collection for living room spaces but only a small collection for bedroom, study, dining , etc. I’d definitely shop here again.

30 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Velvet Globe Table Lamp

Delivery was fast. I ordered 2 of the velvet globe table lamps. They’re gorgeous and remind me of beautiful earrings sitting next to my bedside tables. The dimmer switch is also very cool!

2 de dezembro de 2024

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