Just returned from visiting Mike’s Dive Store to purchase new BCD’s and a variety of other bits for an upcoming dive trip. Had the pleasure of being assisted by Chi who was so friendly, helpful and e... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great prices with speedy delivery. Quick turnaround servicing old kit. Knowledgeable staff, thank you to Rachel and the chap in store (sorry forgotten your name but remember you were doing your divema... Ver mais
Just amazing service. Had an issue with fins being too big, and had limited time before my dive trip. Email response can within minutes and a call to my phone as well. A return started, another pair... Ver mais
Customer Service and the staff in general are fantastic. Purchased some new kit a week ago. Great in store advice and service. I needed some dive bootees for my open back fins. I selected the type I... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Mike's Dive Store is the UK's No 1 Dive store. With over 3000 sqft of showroom in London we have everything any diver could ever need. As well as diving equipment we stock snorkelling equipment for adults and kids. Wetsuits for all watersports. We stock all the major brands like Gopro, Suunto, Scubapro, Mares, Aqualung, Apeks and Tusa
Informações de contato
113 Power Rd, W4 5PY, London
- 0208 994 6006
- shop@mikesdivestore.com
- mikesdivestore.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Your first call for diving...
I use Mikes Dive Store for all my diving needs and they have always been great... helpful, prompt and always have a great attitude... they gave me great advice for my first dive mask and dive computer... never tried to upsell me and got me just what I needed for a new diver... no hesitation at all in recommending them to everyone for their dive needs... and for what it's worth, my brother who's been diving since 1987 also uses them for his dive requirements... ⭐️⭐️⭐️⭐️⭐️
Fantastic customer service.
Had a query about fins and put in a request to chat via whatsapp, got a call shortly after.
Staff were amazing, answering what were clearly noob questions and concerns with patience and good grace.
Really very happy. Ended up buying some waterboots in addition to the fins.
Had been umming and ahhing for months. Should have just called sooner.
Fantastic service and advice from…
Fantastic service and advice from Rachel who answered all my questions and pointed me in the right direction. I explained that I would visit the store to try the wetsuit and mentioned that I lived outside London.Rachel kindly set aside 2 suits for me to try which worked well. I'm very pleased with my purchase and would not hesitate to recommend Mike’s DIve Store.The young man in the store was also very helpful.Thanks again. Kevin Plowman
Absolutely excellent.
Absolutely excellent.
Superb customer service, went above and beyond in helping me get my delivery really quickly and in time for my dive trip, despite me leaving the first line off my address.
Very responsive and professional…
Very responsive and professional service. Rissa was particularly efficient in dealing with my order.
Rachel from Mikes Dive Store went…
Rachel from Mikes Dive Store went beyond good customer service to try to help my enquiry- I needed prescription lenses fitted to a dive mask. It turns out, my prescription is too much for the off-the-shelf lenses this store provides- but I got a lot of help then to find out where to look for my bespoke needs. Thank you for your help and guidance.
Delightful dive shop
We visited the shop a couple of times, the first time to buy snorkel and mask and the second time for my prescription lenses. Steve was very patient and helpful in finding the right gear for us. He also gave us tips in snorkelling for beginners. Steve’s son fixed my prescription lenses in a flash just before closing and saved us from having to come back another day. We’re super happy with the service, we love this shop!
Fantastic store with impressive communication.
I was lucky enough to win an incredible prize at the dive show, which was a bundle of kit from Mike’s Dive Store. The communication was excellent and even though I added a few complications about dates I could be at home to receive the package, nothing was too much trouble. They are extremely knowledgeable about their products and just as kind in the way they dealt with all communication. I had bought kit from them previously too, and always had a good experience.
Excellent service from start to finish
Excellent service from start to finish. We wanted full-face snorkelling masks and the staff-member allowed us to try them on in-store to ensure the fit was comfortable and airtight. This all helped with making up our minds to buy really easy. Thank you.
friendly knowledgeable staff
friendly knowledgeable staff . they know what they are talking about and are very helpful , they do not rush you an give you plenty of time to make to weight up your choices and options
Amazing experience with Mike’s Dive…
Amazing experience with Mike’s Dive Store. Explained what I needed, they suggested which items I should purchase to secure my camera equipment while snorkelling. Ordered on Friday afternoon and delivered to a remote Scottish island on the Monday. Excellent 👌
Excellent service
My family and I visited the Dive Store on 28th March and were helped by Tom who was exceptionally helpful, professional and knowledgeable. We were looking to purchase diving boots and left the store with exactly what we were looking for and will definitely be returning when we’re looking to purchase other kit. An enjoyable shopping experience.
Mike's Dive Store, every time!
I chose Mike's Dive Store, as I've found them to be reliable and trustworthy as well reasonable on price.
This time I dealt with Mish, whom I found very personable, and informative. Communication was very prompt and nothing seemed too much trouble. I would highly recommend them, thanks. Nich!
Excellent customer service and advice .
Excellent customer service and advice .
Very happy with my purchase and the help I received when the first snorkel set I ordered was too big - I asked for some help in choosing another model and that one is perfect . Returns was easy and straight forward . Very pleased I found this company .
Go to Retailer for all things Dive related.
I recently had a fantastic experience with Mikes Dive Store, from start to finish, the service was exceptional.
The product range is excellent, with high-quality options to suit a variety of needs. What really stood out, though, was the advice I received. The team took the time to understand exactly what I was looking for and guided me towards the best choice without any pressure or bias—something that’s increasingly rare.
Pricing was also very competitive, offering great value for the quality provided. But the standout aspect of my experience has to be the aftercare service. It’s easily among the best I’ve ever encountered, and a special mention has to go to Nish, who went above and beyond to help me.
Overall, I couldn’t be happier and would highly recommend Mikes Dive Store to anyone looking for great products, honest advice, and outstanding customer support.
I had a great experience at Mike’s Dive…
I had a great experience at Mike’s Dive Store, thanks to Adam. As a complete novice, I wasn’t really sure what I needed, but Adam was incredibly patient and took the time to explain everything clearly. He was knowledgeable, friendly, and made the whole process feel easy and comfortable rather than overwhelming.
Nothing felt rushed, and he made sure I left with the right equipment and a good understanding of what I’d bought. Excellent service all round – I’d definitely recommend the store.
Quick delivery - Great advice
Purchased some snorkelling gear for a recent trip. Arrived earlier than expected and well packed.
Great experience at Mike’s Diving Shop
Great experience at Mike’s Diving Shop. I was served by Lilly, who was knowledgeable, understood exactly what I needed, and gave clear, practical advice. Very helpful throughout.
I travelled 2 hours to the shop too! Lilly made it !
I'd like to thank Lilly for her…
I'd like to thank Lilly for her patience. Her help in finding the right combination of prescription lenses was invaluable.
@Lilly's Dad: get a prescription mask! You know it makes sense.
Best
Ron
Nish brilliant customer service
Received wonderful service from Nish who helped me with a second order and adjusted the delivery fee to suit- really happy with the service will use a again - excellent customer service
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







