Miles & BarrAvaliações 

1.118
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We were impressed with Melissa Scarsbrook's assistance from the start of the sales progression service at M&B. She made first contact and provided regular updates without the need to chase her... Ver mais

Avaliado com 5 de um total de 5 estrelas

The outstanding part of this experience was the Sales Progressor, Denise, who was always available to push this purchase along as soon as any small or big issue came up. We completed the purchase in j... Ver mais

Avaliado com 5 de um total de 5 estrelas

Buying a house can be so overwhelming, but Louise Daly made my journey absolutely amazing. She was incredibly supportive, professional, and kept me updated every step of the way. I couldn't have asked... Ver mais

Avaliado com 4 de um total de 5 estrelas

I decided to use Miles & Barr to sell my property after such a great experience in the past. However, this time wasn't the same from start to exchange. Incompetent solicitors, predominantly on the buy... Ver mais

Detalhes da empresa

  1. Imobiliária

Sobre Miles & Barr

Escrito pela empresa



Miles & Barr independent estate agents were established in January 1999 and have 14 offices spread over East Kent, dealing with property selling, buying, renting, mortgage advice, property management and relocation services.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(1.118)

482 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great Friendly Customer Service

I have had quite alot of dealing with Miles & Barr of recent, Melissa Scarsbrook is our sales progressor for our purchase and she has been extremely helpful throughout the process, she been very easy to reach and is more than happy to help with any enquiries we have had. Unfortunately our first property purchase could not go ahead, but our second purchase is going very well and so weve had quite alot of communications with Mel over this time, who has helped us every step of the way .

6 de janeiro de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you so much for your kind words, Rhiannon. We're thrilled to hear that Melissa has been extremely helpful and reliable throughout your purchase process. Your positive feedback means a lot to us, and we look forward to continuing to support you every step of the way

Avaliado com 5 de um total de 5 estrelas

sales prog review

have acted alongside Mel Scarsbrook on a number of matters now, in her capacity as the sales progressor. she is readily available to assist, communicates effectively between parties, remains professional and courteous, respects legal processes/requirements

26 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you for your wonderful review, Elliot. We are thrilled to hear that Mel Scarsbrook has provided you with reliable support and effective communication throughout your experience. Your feedback truly highlights our commitment to customer-centric service, and we look forward to assisting you again in the future.

Avaliado com 5 de um total de 5 estrelas

Writing on behalf of Villafont Homes in…

Writing on behalf of Villafont Homes in relation to our Herne Bay Gardens development. We have experienced excellent service provision by the entire team including Mel in the sales progression team - Mel has been hugely helpful in terms of efficient chain management and sales progression. Well done team M&B 👏👏👏

12 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you for your wonderful feedback, Paul. We are thrilled to hear that Mel and the entire team provided you with excellent service and efficient chain management at our Herne Bay Gardens development. Your trust in our customer-centric approach means a lot to us, and we look forward to supporting you again in the future

Avaliado com 1 de um total de 5 estrelas

Milles and Barr took advantage on me…

Milles and Barr took advantage on me and ask me to sign the contract in office because they have no time to come to my office....once I done as a favour to come to them and do it they did not explain to me on any stage that if you sign in office you loose right to cancel contract within 14 days...when I tried to cancel contract as I found dream house somewhere else they did not want to cancel and thread me to charge their fees...so lost opportunity to byuy dream house...keep away from this scammer!!!

23 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you, Michal, for taking the time to leave us a review. We’re genuinely sorry to hear about the difficulties you’re experiencing with your intended purchase through another agent — we appreciate how stressful this situation must feel.
When you asked us to rearrange a time to take your property to market, we offered an alternative appointment day as well as the option to visit our office, as we always aim to be as flexible and supportive as possible. While we cannot influence or control the practices of the agent you are hoping to buy through, we can assure you that conditional selling is against the Estate Agents Act 1979.
Throughout this process, we have done our very best to help resolve matters amicably. We have even spoken directly with the developer of the property you wish to purchase to give you the best possible chance of securing the home you want. We remain more than happy to continue working with you and supporting you on your journey toward buying your next home, and we understand you are in contact with our senior branch manager who is doing everything they can to assist you.

Avaliado com 5 de um total de 5 estrelas

Purchase of a flat

Rebecca have been brilliant with pushing our sale forward and ensuring we get it over the line in time for our move. She have always been very responsive and reassuring. Thank you!

23 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you so much for your kind words. We're thrilled to hear that Rebecca has been brilliant in pushing your sale forward and providing you with the support you needed. Your trust in our service means a lot to us, and we look forward to assisting you again in the future.

Avaliado com 5 de um total de 5 estrelas

Nadine was amazing !!

We have just completed on our sale and wanted to say how amazing Nadine Roberts has been, constantly keeping me updated and helping every step of this long and stressful journey, thank you Nadine.

Regards Val

20 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you so much for your kind words, Val. We're thrilled to hear that Nadine provided you with amazing support throughout your sale and kept you updated every step of the way. Your feedback is invaluable to us and we'll be sure to share it with the team

Avaliado com 5 de um total de 5 estrelas

Kayleigh & Emily are great

Although the whole selling process is very long and stressful, Kayleigh & Emily were extremely kind, responsive, professional and reassuring. I am so grateful for their help in our sale and couldn’t be happier with their service. Thank you!

20 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you so much for your kind words, Menzies. We are thrilled to hear that Kayleigh and Emily provided you with such supportive and reliable service during the long selling process. Your feedback means a lot to us and we look forward to assisting you again in the future.

Avaliado com 5 de um total de 5 estrelas

Debbie Thwaites was excellent

Debbie Thwaites was excellent. The sale was dragging on due to administrative hold ups beyond anyone's control but she pushed on and kept the communication flowing between all parties. Always a pleasure to deal with and really helpful.

Thanks again!

20 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you for your kind words, Robbie. We're thrilled to hear that Debbie provided excellent support and kept communication flowing despite the challenges. Your feedback is invaluable to us and we look forward to helping you again

Avaliado com 5 de um total de 5 estrelas

Excellent service

Debbie Thwaites went above and beyond to get the sale of our property to exchange of contracts. She was sensitive to our circumstances (probate sale of my mum's house), supportive and has always responded promptly and dealt with any issues/concerns. I would highly recommend Miles & Barr having found all of the staff helpful and efficient.

20 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you for your wonderful review, David. We are thrilled to hear that Debbie provided such supportive and reliable service during your probate sale. Your recommendation means a lot to us, and we look forward to assisting you again in the future

Avaliado com 5 de um total de 5 estrelas

Professional service

Nadine Roberts kept me informed via e mail and phone throughout the conveyancing process. I couldn't have asked for better service.

20 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you so much for your kind words, Geoff. We are thrilled to hear that Nadine provided you with such reliable support throughout the conveyancing process. We look forward to assisting you again in the future.

Avaliado com 5 de um total de 5 estrelas

Nadine has bhouse salebeen great through out the…

Nadine has been great through out the process and kept me informed the whole way and has been lovely dealing with her.

20 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you so much for your kind words, Reginald. We're thrilled to hear that Nadine provided you with great support and kept you informed throughout the process. Your feedback means a lot to us and we look forward to helping you again.

Avaliado com 5 de um total de 5 estrelas

Louise Daly was friendly, open and prompt.

Louise Daly provided friendly, open and prompt service throughout. There is something calming in the way she goes about handling tricky territory when it comes to going through the process of buying a house.

20 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you for your wonderful review, Ben. We're thrilled to hear that Louise provided friendly, open and prompt service while navigating the tricky territory of buying a house. We look forward to assisting you again in the future.

Avaliado com 5 de um total de 5 estrelas

Big thank you to Debbie Thwaites - Senior Sales Progressor

I just wanted to say a big thank you to Debbie Thwaites for all her help during my purchase. It was a very stressful process at times, but she made it feel much more manageable.

She kept me updated regularly and was always happy to explain things when I wasn’t sure, which I really appreciated. It was reassuring knowing someone was keeping an eye on everything (on my purchase side) and helping to push things along when needed.

Debbie was very approachable and responsive - it never felt like I was chasing for answers.

Overall, a really positive experience and I’m very grateful for all the support throughout the process. I’d definitely recommend both Debbie and Miles and Barr to anyone going through a property purchase.

20 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you so much for your kind words, Connor. We're thrilled to hear that Debbie provided you with such reliable support during your purchase and made the process feel more manageable. Your recommendation means a lot to us, and we look forward to assisting you again in the future

Avaliado com 5 de um total de 5 estrelas

She is wonderful!

She is wonderful!

Amanda carries out my property inspections and I can’t speak highly enough of her. She is consistently friendly, professional and incredibly supportive.
She has such a calm, lovely manner and makes the whole process feel easy and comfortable. She is also very respectful of my privacy, which I really appreciate.
The team are truly blessed to have her - a real credit to the business.

20 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you for your kind words, Bailey. We are pleased to hear that Amanda's friendly and professional support made your property inspections comfortable. Your feedback inspires us to continue providing exceptional customer value.

Avaliado com 5 de um total de 5 estrelas

Miles and Barr - First Home

Miles and Barr - First Home

Honestly buying a house is stressful! And this was no exception BUT from first viewing right through to completion the team has been spot on.

We had to view multiple times and each time the team where accomodating, a couple of hiccups during the buying process, as there tends to be, but Louise our sale progressor, and the team as a whole, are SO good at keeping us informed, and explained everything ever so clearly.

We don't plan on moving again, but if we did I would trust these guys :)

20 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you for your wonderful review! We're thrilled to hear that our team, especially Louise, provided you with reliable support throughout your home buying journey. Your trust means a lot to us, and we're here for you if you ever need our help again in the future.

Avaliado com 5 de um total de 5 estrelas

Thanks to Denise and the amazing team

Thanks to the amazing team, we had four viewings the first weekend, and three of them made offers.

We then ended up in a nightmare chain, but thankfully we had the amazing Denise Lumpkin (Senior Sales Progressor) helping us. She pushed everyone when they needed pushing, she was in the middle of EVERYTHING, and she was on top of EVERYTHING.

Denise was so knowledgable, reassuring and calming, she really was a friend through this stressful process.

I couldn't recommend Miles & Barr enough, and everyone would be lucky to have Denise as their Sales Progressor.

20 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you so much for your kind words, Julie. We're thrilled to hear that Denise provided such amazing support during your stressful process and that you had such a successful start with four viewings and three offers. Your recommendation means the world to us, and we look forward to helping you again in the future

Avaliado com 5 de um total de 5 estrelas

Great service

We had a fantastic experience with Miles & Barr. From our first meeting with valuer Harry to Becky as our sales progressor and the amazing sales team, everyone was professional, proactive and supportive. They sold our house within a week and a half and helped us find our new property which we’re moving into next week. Communication was great throughout and we always felt well informed. Buying and selling can be very stressful and they made the whole process much smoother.

20 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you so much for your wonderful review, Anna and Julian. We are thrilled to hear that you had a fantastic experience with our team, from Harry to Becky and everyone involved in selling your house so quickly. Your kind words about our reliable service and support mean a lot to us, and we wish you all the best in your new property!

Avaliado com 5 de um total de 5 estrelas

BEST customer service

Miles & Barr, Herne Bay have been a great Company to work with, we received excellent customer service. All the staff are polite, friendly and professional. We would like to give credit to Melissa who worked very hard to get our purchase over the line when it got difficult towards the end of the sale, she is a great asset to your Company. We would definitely recommend Miles & Barr, Herne Bay. Keith & Ann

20 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with excellent support and professionalism. We appreciate your kind words about Melissa and her dedication to ensuring a smooth purchase. Your recommendation means a lot to us, and we look forward to helping you again in the future.

Avaliado com 5 de um total de 5 estrelas

Fran was absolutely superb

Fran was absolutely superb.
Very knowledgeable and personable.
Viewing the house with her was a great experience.
Would highly recommend her to all.

11 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you for your kind words, Jules. We are thrilled to hear that your experience with Fran was enjoyable and that her knowledge and personable approach made a difference. We always strive to put people first and deliver seamless support. Your recommendation means a lot to us, and we look forward to assisting you again in the future

Avaliado com 5 de um total de 5 estrelas

A very friendly team

A very friendly team. Louise D, called me weekly with updates and answered any questions or concerns I may have had

4 de março de 2026
Avaliação não solicitada
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Resposta da Miles & Barr

Thank you for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with regular updates and addressed your concerns. We strive to put people first by recognising individual needs and delivering seamless support. If you need anything further, please do not hesitate to reach out to us

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