As usual the service was excellent. Our ideas of what we wanted were vague however the team knew from prior bookings what our needs were and managed to create a great shortlist very quickly that enabl... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 12 Borough Parade Shopping Centre, SN15 3WL Chippenham, Wiltshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We asked about a bespoke trip to Norway . Miles Morgan contacted a specialist in this field and offered a good plan within a couple of days. We asked to make a few amendments whick were done equally q... Ver mais
A empresa respondeu
All the staff at MMT in Chippenham are amazing. Yesterday we booked with Jade & she is so helpful & professional. It’s always a great experience when we book with the team there, we wouldn’t book with... Ver mais
A empresa respondeu
The staff at Chippenham over the last 3 years have been wonderful dealt in the main with Natalie, Jade(s), Ellie and Leah. All professional, approachable and made to feel welcome each visit
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Informações de contato
Unit 12 Borough Parade Shopping Centre, SN15 3WL, Chippenham, Wiltshire, Reino Unido
- 01249 566100
4,9
Excelente
335 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service always got the…
Great customer service always got the answers for my questions friendly and polite and I have recommended you to family and
28 de fevereiro de 2026
Resposta da Miles Morgan Travel - Chippenham
Thank you so much for your kind words. It was a pleasure assisting you with your holiday.
I am always more than happy to help.
Kind Regards
Natalie
Excellent experience
Excellent experience really helpful and informative. Can’t fault the service. Natalie looked after us amazingly and all went away really happy .
6 de março de 2026
Resposta da Miles Morgan Travel - Chippenham
Hi Paula,
Thank you so much for taking the time to write this amazing review. It was a pleasure helping you all with your holiday booking.
Kind Regards
Natalie
Friendly and professional service with…
Friendly and professional service with a speedy response to our requests. Jade from the Chippenham branch is great
4 de março de 2026
Resposta da Miles Morgan Travel - Chippenham
Thank you so much for your kind review! I’m really pleased I could help and provide a speedy service. I look forward to assisting you again soon!!
Kind regards,
Jade
A very personal booking experience
A very personal booking experience. Natalie has got to know us to make the booking easier, offering lots of different options, sharing customer feedback and making knowledgeable suggestions. Communication is easy via email, phone and in store to suit your circumstances. Many thanks
24 de fevereiro de 2026
Resposta da Miles Morgan Travel - Chippenham
Thank you so much for taking the time to write this amazing 5* review. It was a pleasure helping you book your holiday again with us. I really appreciate your kind words, it means a lot.
Kind Regards
Natalie
A week in Athens
Very easy process we got just what we wanted with no pressure to sell us any trips or extras,very helpful and knowledgeable staff,brilliant.
1 de março de 2026
Resposta da Miles Morgan Travel - Chippenham
Thank you for your 5* review and your lovely feedback. It was a pleasure helping you book your upcoming holiday.
Kind Regards
Jade
Natalie was extremely helpful in…
Natalie was extremely helpful in exploring different options for us. She even helped book good seats on our flights. Natalie was very professional, knowledgeable and organised. We would certainly book with Natalie again
26 de fevereiro de 2026
Resposta da Miles Morgan Travel - Chippenham
Thank you for your lovely review it was pleasure booking your holiday and I hope you have a wonderful time.
Kind Regards
Natalie
Nothing went wrong,could not have been more friendly and helpful.
Nothing went wrong. Found very helpful,friendly and knowledgeable ,could not have been more helpful.
27 de fevereiro de 2026
Resposta da Miles Morgan Travel - Chippenham
Thank you for booking with us again it is always a pleasure to see you and hope you a fantastic river cruise.
Kind Regards
Leah
Very polite and knowledgeable staff…
Very polite and knowledgeable staff nothing to much trouble
19 de fevereiro de 2026
Resposta da Miles Morgan Travel - Chippenham
Good Afternoon
Thank you so much for taking the time to write this 5* review. We really do appreciate your feedback.
Kind Regards
Karen
Resposta da Miles Morgan Travel - Chippenham
Thank you so much for your amazing review.
Kind Regards
Jade
Madeira break
Natalie - our travel agent - did lots of research to find the holiday that suited us. We were unsure at first how many people would be going and for how long!
It was a pleasure to work with her and to finally book our holiday.
The reason it's not a five star review is because the price quoted on the Jet2 web site was nearly £400 less than the price quoted by Miles Morgan. But because of the work done to sort out the holiday, maybe that wasn't too much extra to pay.
25 de fevereiro de 2026
Resposta da Miles Morgan Travel - Chippenham
Thank you so much for taking the time to write this review and providing your feedback.
The prices booked at the time was live and fluid pricing which can vary; you may also find that booking through a reputable travel agent can be a little more expensive then booking directly with some operators.
As you know from your previous holidays booked with us we provide excellent customer service and take all the stress out of booking and completing all API details. Plus we are always here should an issue arise.
I hope you feel that booking with your local travel agent especially with all the kind words you have said was worth it.
Kind Regards
Natalie
Resposta da Miles Morgan Travel - Chippenham
Thank you for taking the time to write a 5* review.
We really do appreciate your feedback.
Kind Regards
Leah
The lady that helped us was absolutely…
The lady that helped us was absolutely amazing , we booked with our parents who live local to the shop , we are in midlands & I wish this lady was nearer us as I’ve never had such a good experience with travel agents as I have with your company last week
She’s an absolute credit to your company
15 de fevereiro de 2026
Resposta da Miles Morgan Travel - Chippenham
Thank you so much for such a lovely review it was a pleasure helping your family find the perfect holiday.
Kind Regards
Jade
Both of the Miles Morgan staff who…
Both of the Miles Morgan staff who dealt with my booking were excellent. They were efficient, friendly, professional and listened carefully to all requests and queries. They provided reassurance, clear advice and peace of mind.
I would readily use their services again and heartily recommend them to others.
Many thanks,
S.Stagg
21 de fevereiro de 2026
Resposta da Miles Morgan Travel - Chippenham
Thank you for you review it is very much appreciated
Kind Regards
Jade
Resposta da Miles Morgan Travel - Chippenham
Thank you very much for your 5* review.
It is always appreciated when customers review our service levels.
Kind Regards
Natalie
The person who we saw was very…
The person who we saw was very professional, friendly and fully understood our requirements for our holiday.
21 de fevereiro de 2026
Resposta da Miles Morgan Travel - Chippenham
Good Afternoon,
Thank you for writing this 5* review and commenting on my professionalism. It was a pleasure to help you plan your holiday.
Kind Regards
Jade
Natalie fabulous agent for the company
Natalie was brilliant with her knowledge and helped us with our booking.Friendly and new everything we wanted to know
11 de fevereiro de 2026
Resposta da Miles Morgan Travel - Chippenham
Good Evening Mr Gray
Thank you so much for your kind words. It was a pleasure helping you again book your next holiday. It means a lot when we receive feedback like this about our service.
Kind Regards
Natalie
Our requirements were fully understand…
Our requirements were fully understand and the choice of Villa matched what we were looking for. Hopefully it will be as good as it looks in the picture.
17 de fevereiro de 2026
Resposta da Miles Morgan Travel - Chippenham
Thank you for your review we really appreciate it and hope you have a lovely holiday.
Kind Regards
Jade
Natalie has been really helpful
Natalie has been really helpful, knowledgable and quick to respond to my emails throughout the booking process. It was a fairly complicated trip to put together and I am really pleased with the outcome.
6 de fevereiro de 2026
Resposta da Miles Morgan Travel - Chippenham
Thank you for your lovey review
I am always happy to help
Kind regards
Natalie
Above and beyond
Friendly, knowledgeable and helpful staff who are honest about their ability to fulfill our requirements. As we require disabled access this is not always easy, but Natalie spent time understanding our precise needs and found us the perfect solution.
12 de fevereiro de 2026
Resposta da Miles Morgan Travel - Chippenham
Thank you so much for writing this fantastic review. I am so glad that we managed to find you something that fitted with your needs.
Kind Regards
Natalie
Lovely experience
I visited the store twice and on both occasions the ladies in there were amazing, helpful and very friendly.
12 de fevereiro de 2026
Resposta da Miles Morgan Travel - Chippenham
Thank you so much for taking the time to write this brilliant 5* review. It really means a lot to us when we receive feedback about our customer service levels.
It was a pleasure helping you find your holiday and look forward to seeing you again soon.
Kind Regards
Natalie
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.