Caroline is amazing!! She gets everything sorted what I need for my holiday, already booked for next year. The best person for job A+++++++++
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Zoe has been a star throughout my booking process. Firstly, she found myself and a friend an amazing deal for our trip to Mexico. However, when my friend could no longer attend I thought the booking w... Ver mais
A empresa respondeu
Caroline is always So helpful in every enquiry . Nothing is to much. I havd used Caroline many times and have Always been 100% happy with how she is very patient never rushing you off the p... Ver mais
A empresa respondeu
Thank you once again Caroline for making the booking process so easy for us. We have used Purple Travel for a number of years now and have always received excellent customer service. Another benef... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
The entire Purple Travel team is absolutely committed to getting you the best holiday at the best price. We know a holiday is something you look forward to for months or longer and we want to give you a getaway you will never forget.
Informações de contato
3 Wey Court, Mary Road, Guildford, Surrey, GU1 4QU , Guilford, Reino Unido
- 0203 053 0990
- customer.support@purpletravel.co.uk
- www.purpletravel.co.uk
5,0
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Caroline is amazing!
Caroline is amazing!! She gets everything sorted what I need for my holiday, already booked for next year.
The best person for job A+++++++++
7 de setembro de 2026
Resposta da Purple Travel
Thank you so much for your fantastic review! We’re delighted to hear that Caroline has been able to take care of everything for your holidays and make the whole process so easy for you. It’s wonderful to know you’ve already booked for next year too! ✈️☀️
We’ll be sure to pass your lovely comments on to Caroline. Thank you again for your continued support we really appreciate it!
Resposta da Purple Travel
It is great to hear from you wish such positive feedback, thank you! Caroline will be delighted to hear you are pleased with the level of service received.
I have been using purple travel for the…
I have been using purple travel for the last 20 years and have never been dissatisfied. Dear Caroline in the sales department have been so efficient, helpful and friendly. I have recommended purple travel (Caroline)to few friends and family they all been happy with her services.
Caryn in customer service also have been efficient and helpful.
5 de agosto de 2026
Resposta da Purple Travel
Thank you so much for your fantastic review and for choosing Purple Travel for the past 20 years! 💜
It means so much to us to know that you’ve never been dissatisfied and that you’ve continued to trust us with your holidays for so many years. Caroline will be absolutely delighted to hear your kind words about her efficiency, helpfulness and friendly service.
We’re also really pleased to hear that Caryn in our Customer Service team has looked after you so well. We’ll be sure to pass your lovely comments on to them both.
Thank you as well for recommending Purple Travel and Caroline personally to your friends and family. Knowing that they’ve also been happy with the service makes it even more special.
Thank you again for your incredible loyalty and support over the years. We look forward to helping you plan many more wonderful holidays! ✈️🌴💜
As always Caroline got us a great deal…
As always Caroline got us a great deal even though there were some challenging areas to the requests we made, Caroline never fails to get us exactly what we have asked for.
12 de agosto de 2026
Resposta da Purple Travel
Thank you so much for your lovely review and for continuing to choose Purple Travel!
We’re delighted to hear that Caroline was once again able to find you a great deal and, even with some challenging requests, get everything just right. She really does go the extra mile to understand exactly what our customers are looking for and make it happen!
Your continued trust and support mean so much to us, and we’re thrilled that Caroline never fails to deliver the holiday you’re looking for.
Thank you again, and we look forward to helping you with your next adventure! ✈️🌍
Amazin company.
I have used Purple Travel for years. Caroline is just amazin, so helpful, and gives great advice if needed.
I would never used another Travel Company, as i get such fablous service from P/T.
I feel safe and secure when booking with Caroline, so thank you for your excellent service.
I would recommend this company to anyone in the future. However when i have told people about it, they all say the same thing "Never heard of them" !
So i give them your phone number.
Keep up the great work.
Amanda 😃
12 de agosto de 2026
Resposta da Purple Travel
Thank you so much for your wonderful review and for your continued loyalty to Purple Travel!
It’s fantastic to hear how happy you’ve been with the service over the years. Caroline will be absolutely delighted to hear your kind words providing helpful, honest advice and making sure our customers feel safe and confident when booking is exactly what we aim for.
We’re especially grateful that you recommend us to your friends and family (and even pass on our phone number!). It means a great deal to us, particularly as a smaller, independent travel company where personal service really matters.
Thank you again for your fantastic support and for choosing Purple Travel. We look forward to helping you plan many more amazing holidays in the future!
⭐️⭐️⭐️⭐️⭐️ Caroline at Purple Travel
⭐️⭐️⭐️⭐️⭐️ Caroline at Purple Travel – Absolutely Brilliant!
I honestly can’t recommend Caroline at Purple Travel highly enough! ❤️
Caroline has been booking my holidays for quite a few years now and, to be honest, I’m probably not the easiest customer 😂. I’m forever leaving things until the last minute, usually at the busiest times, and then expecting Caroline to work her magic!
And she always does! 🙌
She somehow manages to find exactly what I’m looking for every single time. My holidays really do feel tailor-made for me because Caroline actually listens to what I like and, more importantly, what I don’t like!
My latest holiday is to Rhodes, which I’ve never been to before. I found an apartment that looked lovely and thought it was going to be great for me, but Caroline asked me lots of questions about what I wanted from the holiday and the sort of place I would enjoy.
She then very diplomatically told me that the resort I’d chosen probably wasn’t me at all because it was far too lively! 😂😂
She suggested a few other resorts and there was one in particular that she thought would be “just me” — and she was absolutely spot on! It was me to a tee! ❤️
So that’s all booked now, including the taxis to and from the airport, and I can just get on with looking forward to it without having to worry about all the faffing around.
I also travel by myself — and I’m a young 66! 😂 — so having someone at the end of the phone is really important to me. I’ve had occasions where I’ve needed advice about things like delayed flights and I’ve just rang Purple Travel, and they’ve helped sort it out. That’s the sort of service you remember.
Caroline has also booked holidays for my business partner over the years and he’s always been absolutely over the moon with them too.
I genuinely cannot fault Purple Travel or Caroline. She doesn’t just book you a holiday and forget about you. She gets to know what you like, listens to you and somehow manages to find the places that are right for you — even when you haven’t got a clue where you actually want to go! 😂
So, thank you Caroline, for once again finding me the perfect holiday and making it all completely hassle-free.
You’re an absolute star! ⭐️❤️
I wouldn’t hesitate for one second to recommend Caroline and Purple Travel to anyone. If you want someone who actually listens to you and finds a holiday that suits YOU, rather than just trying to sell you something, give Caroline a ring.
Thanks again Caroline — now I just need to get myself to Rhodes! 😂✈️🌴❤️ xx
5 de agosto de 2026
Resposta da Purple Travel
Thank you so much for taking the time to leave such a lovely review! ❤️
We’re absolutely delighted to hear how happy you’ve been with the service you’ve received from Caroline over the years. It’s wonderful to know that she has taken the time to really get to know you, understand what you enjoy (and perhaps just as importantly, what you don’t! 😂), and consistently find holidays that feel perfectly suited to you.
We especially love hearing about your upcoming trip to Rhodes and how Caroline knew that the original resort wasn’t quite the right fit and then found somewhere that was “just you”! ❤️ That’s exactly the kind of personal service we pride ourselves on.
It’s also fantastic to hear that you value having our team there for support when you need us, whether that’s advice about a delayed flight or simply taking away the stress and hassle of arranging everything. We want our customers to feel looked after from the moment they start planning their holiday, right through to coming home.
Thank you for your continued loyalty, for trusting us with your holidays, and for recommending Caroline and Purple Travel so highly. Reviews like this mean an enormous amount to the whole team and we’ll be sure to share your kind words with Caroline. 🥰
Now, all that’s left is to get yourself to Rhodes and enjoy that well-deserved holiday! 😂✈️🌴❤️
Have an amazing time and thank you once again for choosing Purple Travel! ⭐️ xx
DEBS REVIEWS
Always consistent service very thorough and always meet my needs and requirements
5 de agosto de 2026
Resposta da Purple Travel
Thank you so much for your lovely review and for your continued support! ❤️
We’re delighted to hear that you consistently receive the high level of service you expect from us. It’s fantastic to know that our team takes the time to understand your needs and requirements and always goes the extra mile to make sure everything is just right.
Your kind words and loyalty mean so much to us, and we look forward to helping you plan many more fantastic holidays in the future! ✈️🌴
Thank you again for choosing Purple Travel!
Quicj and efficent and friendly
21 de julho de 2026
Resposta da Purple Travel
We're delighted to hear that you found our service quick, efficient, and friendly. Providing a smooth and enjoyable booking experience is always our goal, and it's wonderful to know we delivered.
We really appreciate your feedback and look forward to helping you plan your next holiday!
Caroline is always So helpful in…
Caroline is always So helpful in every enquiry .
Nothing is to much.
I havd used Caroline many times and have Always been 100% happy with how she is very patient never rushing you off the phone
Helps with any issues that you have
Caroline is always my goto person when I want to book a holiday and most times always beats the price that I find online
And it is Specially nice to actually speak to a human .
2 de julho de 2026
Resposta da Purple Travel
Thank you so much for your wonderful review!
We're thrilled to hear that Caroline continues to provide the friendly, patient, and dedicated service you've come to rely on. She'll be delighted to know that her willingness to go the extra mile, answer every question, and help you find the best possible holiday at a great price has made such a positive impact.
We completely agree that there's something special about speaking to a real person who genuinely cares, and we're so pleased that's been your experience with us. Thank you for your continued trust and loyalty—we look forward to helping you book many more fantastic holidays!
Caroline is such a star
Caroline is always a great help and looks after us very thoroughly, i use Purple Travel every time i travel
21 de julho de 2026
Resposta da Purple Travel
Thank you so much for your fantastic review!
We're delighted to hear that Caroline continues to take such great care of you. She is passionate about providing exceptional service, and we're so pleased that her dedication keeps you coming back to Purple Travel every time you travel.
We truly appreciate your loyalty and look forward to helping you plan many more memorable holidays in the future!
As always Caroline was a star
As always Caroline was a star, she’s always so very helpful. We never use anyone else. Thanks again Caroline
Laurence & Donna 😊
⭐️⭐️⭐️⭐️⭐️
21 de julho de 2026
Resposta da Purple Travel
Thank you so much for your wonderful review, Laurence & Donna! 😊
We're delighted to hear that Caroline continues to provide the excellent service you've come to expect. She'll be thrilled to know that her helpfulness and dedication have earned your trust and loyalty.
Your kind words and continued support mean so much to us. We truly appreciate you choosing Purple Travel time and time again, and we look forward to helping you plan many more fantastic holidays in the future!
Fantastic service.
As usual purple travel go above and beyond, to get the best price and it's always a fantastic service. Professional service, and the holiday you want. Zoe is patient, and always gets the best possible price.
21 de julho de 2026
Resposta da Purple Travel
Thank you so much for your wonderful review! We're delighted to hear that you had another great experience with Purple Travel.
We'll be sure to pass your kind words on to Zoe. She takes great pride in finding the best possible holiday at the best value, and she'll be thrilled to know her patience and dedication made such a positive impression.
We truly appreciate your continued trust and look forward to helping you plan your next getaway!
Great service
As always purple travel has done all the searching, and they found another perfect holiday for me
30 de junho de 2026
Resposta da Purple Travel
We are absolutely thrilled to hear that! Finding you the perfect getaway is what we love to do most, and we are so glad we could take the hassle out of the holiday hunt for you once again. Thank you for always trusting us with your travel plan we love having you as a loyal customer and can't wait to hear all about this next trip!
Zoe was brilliant we use purple travel…
Zoe was brilliant we use purple travel for every holiday they go above and beyond to get you the best price.
They also send you boarding cards via email which I just print off brilliant serves every time
2 de julho de 2026
Resposta da Purple Travel
Thank you for your kind review! We're delighted to hear that Zoe continues to provide you with such helpful service and expert advice. Your continued trust means a lot to us, and we'll be sure to pass on your lovely feedback to Zoe. We look forward to helping you with many more holidays in the future!
Excellent communication and 1st class…
Excellent communication and 1st class service, been using Purple Trave for many years and have recommended to friends and Family.
Keep up the Good Work guys.....
30 de junho de 2026
Resposta da Purple Travel
Thanks a million for the awesome review and for booking with us over the years! We're so glad to hear you're getting first-class service and great communication every time. Having you recommend Purple Travel to your friends and family is the biggest compliment we could ever ask for. We love having you as part of the family and can't wait to help you plan the next big adventure!
Caroline was a great help when booking…
Caroline was a great help when booking she was friendly & easy to talk to. She would respond to any emails quickly & gave great advice & suggestions. Would not hesitate to recommend Purple Travel & will use again.
29 de junho de 2026
Resposta da Purple Travel
Thank you for your wonderful review! We're so pleased to hear that Caroline made your booking experience smooth and enjoyable. Her friendly approach, prompt communication, and helpful advice are exactly the kind of service we aim to provide.
We really appreciate your recommendation, and it means a lot to know you'd choose Purple Travel again. We look forward to helping you plan your next trip! ✈️🌍
This is the second time I have been…
This is the second time I have been with Purple Travel,and Zoe was very helpful and went the extra mile helping me with my holiday booking,and at a good price to Italy Sorrento, Thank you so much
15 de junho de 2026
Avaliação não solicitada
Resposta da Purple Travel
Thank you for your lovely review and for choosing Purple Travel again! We're delighted to hear that Zoe went the extra mile to help with your holiday booking and found you a great deal for Sorrento. Your kind words mean a lot to us, and we'll be sure to pass them on to Zoe. We hope you have a wonderful time in Italy and look forward to helping you plan your next adventure!
I always come back to Purple Travel who…
I always come back to Purple Travel who do all the leg work on my behalf. Zoe was so diligent, creative, calm and patient in finding me the right deal. we got there in the end after much searching and I am so pleased that it is all booked and sorted!! Huge thank you to Zoe for getting me a brilliant deal. I will think of you while i sip cocktails by the pool on my birthday!
15 de junho de 2026
Avaliação não solicitada
Resposta da Purple Travel
Thank you so much for your wonderful review! We're delighted to hear that Zoe's diligence, creativity, patience, and dedication helped find the perfect holiday for you. It's always a pleasure to take the stress out of planning, and we're so pleased you're happy with your booking. We'll be sure to pass on your lovely comments to Zoe. Have a fantastic birthday celebration, and enjoy those cocktails by the pool, you've earned them!
Caroline voices out our perfect travels
4 de junho de 2026
Resposta da Purple Travel
Thank you for your lovely feedback! We're so pleased to hear that Caroline helps bring your perfect travel plans to life. We'll be sure to share your kind words with her. We truly appreciate your support and look forward to helping you plan many more wonderful trips!
I always contact Zoe for all my…
I always contact Zoe for all my holidays, helpful and great service and knowledge and information is supberb.
4 de junho de 2026
Resposta da Purple Travel
Thank you for your kind review! We're delighted to hear that Zoe continues to provide you with such helpful service and expert advice. Your continued trust means a lot to us, and we'll be sure to pass on your lovely feedback to Zoe. We look forward to helping you with many more holidays in the future!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.