The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vaca... Ver mais
A empresa respondeu
Conor is just exceptional, he always remembers us, is super patient and knows exactly what we want and need and has found us the perfect holiday with everything we wanted and needed for our large fami... Ver mais
A empresa respondeu
I have used the company for the passed four years and prefer it to going online to make a travel booking. The manager, Conor Watts, is very helpful in spends time finding the type and holiday wated... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Informações de contato
Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, Reino Unido
- 01452 345100
4,9
Excelente
327 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Listened to what we wanted
Listened to what we wanted for our perfect holiday and totally delivered. We went to the Gloucester branch where our agent was brilliant and informative. Couldn’t have asked for more
19 de setembro de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Nicola, thank you for your kind words. It was a pleasure to assist you both with your booking to celebrate your wedding anniversary. Kind Regards, Conor
Very helpful and friendly
17 de setembro de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Mr Russell, thank you for taking the time to leave a kind review. I am glad that we could help and it was a pleasure booking your next holiday. Best wishes, Melissa
Great customer service and attention to detail
Conor the Manager explained everything thoroughly to my wife and I about our preferred holiday destination; in this case Jamaica. Furthermore, he also provided holiday insurance options to us. The professional advice provided and customer friendly approach led to us booking our first holiday with Miles Morgan and we look forward to using this company again.
15 de setembro de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Mr Kellett, thank you for your kind words and for taking the time to leave such a thoughtful review. I am thrilled to have you as first-time customers! I look forward to helping you plan many more memorable holidays in the future. Best wishes, Conor
Resposta da Miles Morgan Travel - Gloucester
Hi, thank you so much for leaving 5 stars and a kind review! It is always a pleasure assisting you both and booking your holidays. I hope to see you again soon. Best wishes, Ley
Friendly & Professional.
Attended our appointment with a view to booking a cruise around Japan. We were made to feel very welcome and offered a tea or coffee. Melissa was very helpful, answered all our queries and understood what our budget, requirements and preferences were. She successfully booked our cruise and managed to remain calm and friendly when the computer system decided to play up. Everything was fine in the end and we are looking forward to exploring Japan. Thank you Melissa.🙂
8 de setembro de 2025
Resposta da Miles Morgan Travel - Gloucester
Thank you very much for taking the time to write a lovely review! It was a pleasure to meet you both and help with your big trip for such a special occasion! I appreciate your patience when the system played up but we got there!
Melissa, Gloucester
Great collaboration between Lloyd…
Great collaboration between Lloyd Morris of Riviera Cruises and the Gloucester Miles Morgan Team at the presentation yesterday.
4 de setembro de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Mike, thank you for attending our Riviera event. We appreciate that you left us 5 stars a kind review. It was a pleasure to assist all 4 of you and book your next holiday. I hope to see you again soon. All the best, Conor.
Jessica proved to be very…
Jessica proved to be very professional, knowledgeable and was very engaging . It made the process easy and stress free
5 de setembro de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi, thank you for taking the time to leave a kind review regarding your recent experience. I am happy that I could assist you and book your next holiday! I hope to see you again soon. Best wishes, Jessica
Great
We were looked after by an excellent holiday rep who sorted out our cruise and nothing was too much for her. Excellent service all round.
27 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi, thank you for taking the time to leave 5 stars and a kind review! I am happy that I could assist you and book your next holiday! I hope to see you again soon. Best wishes, Jessica
Our experience at Miles Morgan Gloucester
Our experience at Miles Morgan Gloucester was very positive. Mel was extremely helpful and found us a fantastic holiday in Venice that we likely wouldn't have been able to find without her help.
27 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Darren, thank you so much for leaving 5 stars and a kind review! I really appreciate it and it was a pleasure booking your holiday to Venice. I hope to see you again soon. Best wishes, Mel.
Very efficient
Very efficient. Pleasant friendly staff. Came away with everything we wanted. Now looking forward to our holiday. Thank you.
30 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Sue, thank you for taking the time to leave a kind review regarding your recent experience! I am happy that we could assist you and book your next holiday. I hope to see you again soon. Best wishes, Conor
Jessica spent a lot of time trying to…
Jessica spent a lot of time trying to find the right accommodation at the rightprice, and she succeeded'
This was our first visit to Miles Morgan in Gloucester, and it probably wont be our last.
30 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi John, thank you for your kind words, It was my pleasure to assist you and book your next holiday! I am glad that I could find the right thing and I hope to see you again soon. All the best, Jessica
Pleased to book our holiday so quickly…
Pleased to book our holiday so quickly and efficently
Staff helpful and friendly
30 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Michael, thank you for taking the time to write a kind review. It was a pleasure assisting you and I hope to see you again soon. Best wishes, Jessica
Miles Morgan Gloucester.
Not so much the "what" but rather "who".
Conor Watts from the Gloucester branch of Miles Morgan gave outstanding service and advice yesterday as we were looking to book a dream trip to Canada and Alaska.
His knowledge and advice was invaluable in helping us to decide the various elements of this holiday.
Not the first time we have used the Gloucester office, all the staff are so helpful and nothing is too much trouble for them.
Such friendliness and efficiency is rare to find these days but Conor and his team deliver each and every time.
27 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Rob, thank you for taking the time to leave 5 stars and a kind review for myself and the team! I appreciate it!. It was a pleasure to assist you both and book your dream trip. I hope to welcome you both again soon. All the best, Conor
Booking a holiday a good experience
Jessica Kane was polite friendly and very helpful made the whole experience very relaxing
27 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi, thank you for taking the time to leave 5 stars and a kind review regarding your recent experience. I am happy that I could assist you and book your next holiday! I hope to see you again soon. Best wishes, Jessica
Top marks to MM Gloucester!
Always come to Miles Morgan Gloucester to book my holidays. You always provide excellent service and help me find the perfect holiday. This time I am taking my Sister with me, who has mobility needs and I am grateful for the various options you advised me on, for my consideration. Coming to you takes all the stress out of booking a holiday and I enjoy chatting to you all, as I feel I know you all well now.
19 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Elizabeth, thank you for leaving 5 stars and a lovely review for the team. I am glad that we could help. It is a pleasure assisting you and booking your holidays! All the best, Jessica
Friendly, knowledgeable staff
The staff were really friendly and knew the cruise ship we booked. They were knowledgeable and appreciated this would be our forst cruise so they gave us some pointers.
24 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Susan, thank you for taking the time to write this kind review! It was a pleasure to help the both of you and book your first cruise. I look forward to seeing you again soon. Best wishes, Jessica
Excellent service and advice from…
Excellent service and advice from Jessica. Knowledge of our booking was outstanding. Very friendly and pleasant.
24 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Gillian, thank you for your kind words! It was a pleasure to assist you and book your first cruise. I hope to assist you again soon. Best wishes, Jessica
As I have been using Miles Morgan for a…
As I have been using Miles Morgan for a few years (that should tell you something), they were immediately familiar with me and my husband and were able to call up our information straight away and booked our new holiday without any problems. Brilliant! Really friendly staff. Couldn't fault them.
22 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Mo, thank you for leaving 5 stars and a kind review for the team! It is always a pleasure assisting you both and booking your holidays. I hope to see you again soon. All the best, Leyanne
booking at Gloucester branch
Made booking at Gloucester branch and Leyanne was very cheerful and helpful. Booking was made quickly without any issues.
23 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi, thank you for taking the time to leave us a kind review. I really appreciate it and it was a pleasure to book your holiday! I look forward to assisting you again soon. Best wishes, Leyanne
Excellent personal service.
13 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Angela, thank you for leaving a 5* review for your recent experience with myself. It was a pleasure in being able to assist and look forward to seeing you again soon. Kind Regards, Jess.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.