Miller Homes Avaliações 6.203

​If you’ve ever wondered what it’s like to buy a home from someone with the warmth of a frozen bag of peas, look no further. We pulled out of this deal faster than the sales lady "checked with her manager"—which is to say, instantaneously and with zero actual effort.

​The Sales "Game"
​The sales representative was delightful, if your idea of delight is being treated like a mild inconvenience by someone who clearly went to the Voldemort School of Customer Service. She gave us the classic "let me check with the higher-ups" routine. Having worked in sales myself, I knew the drill: she didn't call a manager; she likely just went into the back room to stare at a wall and wait for the awkwardness to marinate before returning with a scripted "No."

​The "Luxury" Experience
​They were pushing for a move-in date just over a month away, which would have been great if the house were actually a complete product and we didn't have to pull more money together to pay for flooring and turf when we had other fees adding up to pay. Apparently, at this establishment, things like flooring and turf are considered "extreme luxury upgrades."

​Buying a house here is exactly like buying a brand-new car, only to have the dealer inform you that tires are an optional extra and the steering wheel costs an additional £5,000. I’ve bought new builds before, and usually, "not walking on raw concrete" is included in the base price. I didn't realize I was signing up for an indoor skate park.

The Plot Twist
Here is the real kicker: we actually know the person who reserved the plot after we walked away. Lo and behold, the "unwilling to negotiate" sales lady suddenly found their holiday spirit! The new buyers got the flooring thrown in, the turf included, a wine fridge and—magic of magics—a later move-in date that actually makes sense for a human being and not just to hit millers end of year KPI's / sales targets.
It turns out everything was "negotiable" after all; the sales team just decided we weren't worth the effort. It’s nice to know their "firm policies" have the structural integrity of wet cardboard.

​The Verdict
​Unless you enjoy being bullied into a quick move-in while paying extra for the privilege of not living in a literal shell, do yourself a favor and keep driving. There are plenty of reputable builders out there who understand that a house should probably come with a floor.

​Moral of the story: Shop around, unless you’ve always dreamed of paying half a million pounds to live in a very expensive, very cold bunker.

Great and effecient

Jackie and the rest of the team have been amazing in helping us take in all the information. Very professional throughout and always welcoming and understanding. Mostly appreciated all the help and really lovely ladies. Thank you

We are in the process of puchasing a property and Claire from Earls Grange has made the process as easy as it can be. Props to the team at Miller.

I am writing to express my gratitude for the outstanding service provided by Tim Melia from Miller Homes.

Tim recently repaired the shower tray in our ensuite and fitted a kitchen cupboard for us. Throughout the process, he was exceptionally professional, ensuring the workspace remained clean and tidy at all times. We were particularly impressed by the respect he showed for our new home; he even removed his shoes without being asked, which we truly appreciated.

His attention to detail was excellent, and he completed the work exactly as planned and strictly on schedule. We are very thankful for Tim’s assistance.

The Customer Services Inspection Manager,Cameron Sharp, visited my property and he carried out a thorough and detailed review. I was listened to and he responded by taking immediate action to resolve a couple of outstanding snags. He went over and above by fixing my door immediately and checking other things I was not quite happy with which I hadn’t reported. His Customer Services skills and knowledge of property maintenance are outstanding.

Moved into a house built by Miller Homes a year ago now, big different from my previous experience dealing with a different builder. Miller is always helpful and responsive in dealing with issues, queries and willing to help put things right. Tim Melia is just an example of the high level of customer service you can expect from Miller: on time, courteous, friendly, respect your home, and get the job done as described. Definitely a 5 stars builder.

We absolutely love our Miller Home!
4 weeks ago we moved into our dream home and can’t thank the staff enough at Blakeney Green. The Sales staff guided us through the process with clear communication and the site team Kev & Robbie ensured our house was completed to the highest standard. There’s a great deal of care gone into our home and the whole estate, it’s beautiful and we look forward to many happy years here.

We recently bought our new home with Miller Homes at Blakeney Green through their part exchange scheme, and honestly, the whole experience has been brilliant.

From the start, everything moved incredibly quickly we exchanged contracts in just 3.5 weeks, which really helped take the pressure off what is naturally quite a stressful process. The team were organised, responsive, and kept things progressing smoothly the entire time.

A big thank you to Kev and Robbie on the on-site team, Pam in sales, and Lindsey in customer care. Pam was brilliant throughout the purchase, making sure everything stayed on track and keeping us updated. Kev and Robbie have continued to check in with us, which shows how much they genuinely care, and Lindsey has been lovely with aftercare, regularly checking in and making sure everything is as it should be.

Nothing ever felt like too much trouble, and their support made a huge difference during what could have been a very stressful time.

Overall, we’ve had a really positive experience and genuinely wouldn’t change a thing. We’d highly recommend Miller Homes to anyone considering a new build.

Big thanks from Demi & Jonny

Teachnicians Mark and Mindy for Miller Homes came and were very helpful and professional in their tasks and they went above and beyond at site at Langley gate for us. Very professional people, would highly recommend their service.

Chris Bate visited our property today, very professional, friendly and excellent customer service. Thanks again!

Harry was a lovely gentleman who came to fix one of our snags. He was polite , chatty &friendly. He talked me through the process and aftercare. Thanks Harry 😊

Miller have really thought about customer service. Our experience so far buying our new home has been briiliant all thanks to Jayne in the sales office at Poppy Gardens DL9.
No question has been too much.
Jayne has consistently gone above and beyond to guide us through the process, even taking and making calls on her days off.
All delivered with immense patience and care, and a wealth of knowledge.
We were made to feel exceptionally welcome and very well looked after.
Thank you Jayne from the bottom of our hearts!

I had such a wonderful experience working with Jayne Davison at Poppy Gardens. From start to finish, she was incredibly helpful, attentive, and genuinely passionate about what she does. Nothing was too much trouble, and she made the whole process feel easy and enjoyable.

Jayne has a real talent for understanding exactly what you need and bringing it to life. Her attention to detail and friendly approach made all the difference, and it was an absolute pleasure working with her.

Also, a little cheeky note — the kids were completely obsessed with the cupcakes and chocolates! They didn’t last long at all, which says everything you need to know 😄

I wouldn’t hesitate to recommend Jayne to anyone looking for a fantastic, personal, and high-quality experience.

Mark & Mindy were fantastic. Rigorously diagnosed and fixed the issues we had

Mark Gear helped us with our boiler pipe leak and ceiling repair swiftly . Very professional ,fast and reliable person. He also cleaned the place after his work. Highly recommended. ( Gloria Jose / Dr Samuel ) - Indianapolis Gardens, Wolverhampton

We’ve had an amazing experience buying our new home thanks to Jo and Andrew at Rookery Place in Rainford! They have been so helpful and easy to contact during the process and we can’t thank them enough!

Absolutely amazing, the experience has been so smooth and every question has been answered with care and compassion.
Many thanks to Jo and Andrew they are superb

I had a fantastic experience with Miller Homes from start to finish. The whole process was smooth, well-organised, and far less stressful than I expected.
A special shoutout to Pamela, who was absolutely brilliant throughout. She was so helpful, friendly, and genuinely bubbly – she made everything feel easy and was always happy to answer any questions I had. It really made a difference having someone so approachable and supportive during such an important time.
I’m really pleased with my new home and would definitely recommend Miller Homes to anyone considering buying. Great service and a great team!

Thank you Jo and Andy at Rookery Place for helping me every step of the way into purchasing my first home. Can’t tell you how grateful I’ve been for your knowledge, experience, approachability and patience. You’ve helped me feel confident and clear about decisions I’ve made and about all the next steps. So grateful for all you’ve done and for helping me to see what’s possible when that’s not always clear. This has been the best way to kick off the new year and I’m so happy about the future ahead - thanks so much!