St. Modwen Homes Avaliações 

1.287
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We moved into our new build St Modwen 3 weeks ago and we absolutely love it. We’ve had such a great experience with the team since we reserved the plot originally around January/February time, Simon... Ver mais

Avaliado com 5 de um total de 5 estrelas

Glan Llyn, Newport - The service from the sales team (Simon, Paula and Toni) was brilliant from our first visit, every phone call, email and last minute drop in. They made the process seem manageable... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wow, what a fantastic Team. I moved in over the Summer and read a lot about new build properties, so was kind of expecting some hard work. But with St Modwen I felt so looked after and made to feel re... Ver mais

Avaliado com 1 de um total de 5 estrelas

I've bought several properties from new build developers in the past. This has been by far the worst experience to-date. No after sales care, all they think about is the money for completion. They don... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Construtor

Escrito pela empresa

St. Modwen Homes is an established housebuilder, known for building high-quality family homes and providing excellent customer service. For us, it’s always been about more than just building houses. We care about turning spaces into places that allow people and communities to thrive. When we set about building our homes, we always begin with the same four principles in mind - modern living, future sustainability, considered design, and community. These principles create a distinct home that enhances and benefits your lifestyle. Do you like the idea of a house filled with light, interiors designed for you, living more sustainably and being part of a warm, connected community? Then a St. Modwen home may be perfect for you. With developments located across the UK, when you’re ready to make your move, we look forward to welcoming you.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(1.287)

175 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Glan Llyn, Newport

Glan Llyn, Newport - The service from the sales team (Simon, Paula and Toni) was brilliant from our first visit, every phone call, email and last minute drop in. They made the process seem manageable and easy especially given that we were first time buyers and on the younger side. Site manager Josh was there to help us from the off - as soon as we needed anything he’s always got the work done asap. Customer service Josh is also an asset to the team, extremely friendly and there at the drop of a hat if we need absolutely anything at all. The team is incredible and we honestly couldn’t have had a better experience. Thank you for making buying our home and moving in so much easier and still being there when we need you guys. - Oliver and Lucas

22 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Glan Lyn Newport

Wow, what a fantastic Team. I moved in over the Summer and read a lot about new build properties, so was kind of expecting some hard work. But with St Modwen I felt so looked after and made to feel really special by the team. No job has been too much and no major snags. Right from Sales process with Simon, Paula and Toni, through to Josh site Manager and Josh in Customer Services. They've gone above and beyond for me. Thank you for making my experience at buying a new build so great!

1 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience at St.Modwen Homes,Glan Llyn

We recently bought our home at Glan Llyn, Newport with St. Modwen Homes and had a really positive experience from start to finish.

Simon, Paula and Toni in the Marketing Suite and also Josh B and Josh W were fantastic throughout. They were always friendly, helpful and quick to respond to any questions we had, which made the whole homebuying process much less stressful.

You can tell they genuinely care about their customers even after you've moved in. We would definitely recommend buying at Glan Llyn St.Modwen Homes.

Thank you to Simon, Paula, Toni and the team!

26 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Glan Llyn, Newport

We moved into our new build St Modwen 3 weeks ago and we absolutely love it. We’ve had such a great experience with the team since we reserved the plot originally around January/February time, Simon made it a very smooth process for us which is so important as first time buyers (no question was ever too much).
Since moving in Josh B has been amazing, any snags that we found have been sorted almost immediately and the team have been super helpful and attentive!
We love our home so much and couldn’t thank St Modwen enough!

30 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding Support from Mila – A Truly Exceptional Experience!

As a first-time buyer, purchasing my own home is one of the biggest milestones in my life, and I cannot express enough how grateful I am to Mila at Crabhill at Kingsgrove, Wantage – St. Modwen Homes for making this journey so smooth, reassuring and memorable.

Mila is genuinely passionate about what she does. She treats her customers with exceptional care, patience and responsibility, going far beyond what anyone would normally expect from a sales manager. I have never felt like just another customer; she has always made me feel personally supported and valued.

From the very beginning until now, Mila has been incredibly supportive, understanding my individual circumstances and guiding me through every stage with kindness and professionalism. She has patiently explained things multiple times whenever I needed clarification, always ensuring I felt comfortable and confident before moving forward.

What makes Mila truly exceptional is her proactive approach and genuine commitment to her customers. I have never had to chase her for updates or information. She has consistently stayed one step ahead, providing timely guidance, keeping everything organised and doing her utmost to ensure the process runs smoothly and without unnecessary stress.

Buying a home for the first time can be overwhelming, but thanks to Mila, what I expected to be a complicated and stressful experience has felt surprisingly straightforward. Without her incredible support and guidance, I genuinely believe this journey would have been significantly more challenging.

Mila is an absolute asset to St. Modwen Homes and the Kingsgrove development. Her dedication, compassion, professionalism and genuine passion for helping people deserve special recognition.

Thank you so much, Mila, for everything you have done and continue to do. You have made a meaningful difference in my home-buying journey, and I will always be grateful.

I wholeheartedly recommend Mila at Crabhill at Kingsgrove!

19 de setembro de 2026
Avaliação não solicitada
logotipo da St. Modwen Homes

Resposta da St. Modwen Homes

Hi Ms Nancy Reeta Premkumar,

Thank you for taking the time to leave a review. We are delighted to hear that Mila went above and beyond to ensure the buying process was a smooth experience.

We wish you lots of happy memories in your new St. Modwen home.

Kind regards,
St. Modwen Homes

Avaliado com 5 de um total de 5 estrelas

Exceptional service

I have visited many sales offices in the North East area recently but I would say the staff at Valley Rise, Consett are extremely helpful. Customer service at its best. It makes all the difference to offered advice and gives a lasting impression.

17 de outubro de 2026
Avaliação não solicitada
logotipo da St. Modwen Homes

Resposta da St. Modwen Homes

Hi Mrs Kat McElhone,

Thank you for taking the time to leave a review. We are delighted to hear that our team at Valley Rise were so helpful during your visit.

We hope to welcome you back soon.

Kind regards,
St. Modwen Homes

Avaliado com 5 de um total de 5 estrelas

Wonderful experience at Shawfair.

Wonderful experience at Shawfair.

I love looking around show homes, so when I noticed St. Modwen Homes at Shawfair, I thought I’d have a look around the various builders on the site.
St. Modwen Homes really stood out for me. The show home is absolutely stunning! From the moment I walked in, I was impressed.
The sales lady, June, was so welcoming and friendly. Unlike some other builders I visited, she never made me feel as though I was wasting her time. I was honest with her that I wasn’t looking to buy at the moment, but she still took plenty of time to tell me all about the development and the company.
It was such a lovely experience, and I came away with some fabulous ideas for decorating.
I would definitely recommend a visit to anyone thinking of buying or simply looking for inspiration. My only regret is that I’m not in the market for a new home at the moment!
A big thank you to June for making my visit so enjoyable. ❤ O and thank you for the tea and home made scone .

27 de setembro de 2026
Avaliação não solicitada
logotipo da St. Modwen Homes

Resposta da St. Modwen Homes

Hi Carol,

Thank you for taking the time to leave a review, we are delighted to hear that you enjoyed your visit to our Shawfair development and we hope to see you again soon.

Best wishes
St. Modwen Homes

Avaliado com 5 de um total de 5 estrelas

Great experience so far

Team were knowledgeable throughout the initial reservation session. Marie has been available at all times to address any concerns. Team have been great so far. Natalie was fantastic with helping make decisions around design choices. Great start to my first home purchase

26 de setembro de 2026
Avaliação não solicitada
logotipo da St. Modwen Homes

Resposta da St. Modwen Homes

Hi Chris,

Thank you for taking the time to leave a review. We are delighted to hear that Marie and Natalie have been so helfpul and we hope that you enjoy your new home when the time comes.

Best wishes
St. Modwen Homes

Avaliado com 5 de um total de 5 estrelas

Dealt with by Kyle at Snibston Mill and…

Dealt with by Kyle at Snibston Mill and a fantastic experience. Always happy to help no matter the day or time and a genuine pleasure throughout the process. Coming across the development by chance after a hugely stressful experience on a previous home, he took the time to listen to all of our concerns and seemed to show genuine care for what he does with no question too big or small, and managing to get us from offer to completion in 2 weeks! Wonderful experience

25 de setembro de 2026
Avaliação não solicitada
logotipo da St. Modwen Homes

Resposta da St. Modwen Homes

Hi Frankie,

Thank you for taking the time to leave a review. We are delighted to hear that Kyle was so helpful and we hope you enjoy your new home!

Best wishes
St. Modwen Homes

Avaliado com 5 de um total de 5 estrelas

Excellent experience with St Modwen…

Excellent experience with St Modwen Homes

We recently bought our new home with St Modwen Homes and the whole journey was so easy and stress free from start to finish.

The sales team were really helpful, friendly and always there to answer any questions, nothing was too much trouble. They kept us updated at every stage and made the whole process really clear and straightforward.

The quality of the home is fantastic and we felt fully supported even after moving in.

We would definitely recommend St Modwen Homes to anyone looking to buy a new home. Thank you to the whole team.

26 de agosto de 2026
Avaliação não solicitada
logotipo da St. Modwen Homes

Resposta da St. Modwen Homes

Hi Dinesha,

Thank you for taking the time to leave a review. We are delighted to hear that our team were so helpful and we hope you that you are enjoying your new home!

Best wishes
St. Modwen Homes

Avaliado com 5 de um total de 5 estrelas

I dealt with June at the new St Modwen…

I dealt with June at the new St Modwen Homes at Shawfair in Scotland. She was very knowledgeable, answered all my questions, showed me around the show home and made me feel very comfortable Beautiful homes and spec, highly recommended

12 de setembro de 2026
Avaliação não solicitada
logotipo da St. Modwen Homes

Resposta da St. Modwen Homes

Hi Laura,

Thank you for taking the time to leave a review. We are delighted to hear that June was so helpful.

Best wishes
St. Modwen Homes

Avaliado com 5 de um total de 5 estrelas

Went for a little look at the Shawfair…

Went for a little look at the Shawfair show home this afternoon. June and Becca were very friendly and helpful. Lovely looking homes.

17 de setembro de 2026
Avaliação não solicitada
logotipo da St. Modwen Homes

Resposta da St. Modwen Homes

Hi Jac,

Thank you for taking the time to leave a review. We are delighted to hear that you enjoyed your visit to our Shawfair development and that June and Becca were so helpful.

Best wishes
St. Modwen Homes

Avaliado com 5 de um total de 5 estrelas

St modwen shawfair

I was driving by St Modwen Shawfair site and decided to go have a look, the showhome is beautiful i love the brown detailing and how spacious it is, i spoke with June and Becca they were so helpful

15 de setembro de 2026
Avaliação não solicitada
logotipo da St. Modwen Homes

Resposta da St. Modwen Homes

Hi Laura,

Thank you for taking the time to leave a review. We are delighted to hear that you enjoyed your visit to our Shawfair development and that June and Becca were so helpful.

Best wishes
St. Modwen Homes

Avaliado com 5 de um total de 5 estrelas

St Modwen- Shawfair

St Modwen- Shawfair is absolutely beautiful and 1st one in Scotland, it definitely doesn’t disappoint.

7 de setembro de 2026
Avaliação não solicitada
logotipo da St. Modwen Homes

Resposta da St. Modwen Homes

Hi Rebecca,

Thank you for taking the time to leave a review. We're delighted to hear that you enjoyed your visit to our Shawfair development and we hope to see you again soon.

Best wishes
St. Modwen Homes

Avaliado com 5 de um total de 5 estrelas

Purchasing a St Modwen home

We moved in to our St Modwen home in Consett around 6 weeks ago and I am delighted at the standard of workmanship and the over all quality for our new build.

The whole process has been enjoyable and stress free.

Joanne the sales manager was professional, friendly and guided us through every step of the way.
She was always on hand to answer any questions and regularly kept in touch via telephone and email providing information and updates.

St Modwens gave us several opportunities to view the house during the final stages of the build, we were accompanied by the site manager Steve who is extremely helpful and always on hand to answer any questions and queries.

The build quality and finish to my St Modwen home and the standard of the fittings and fixtures are amazing.

A few minor snagging issues have been identified and raised with the after sales team which are being actioned without any problems.

Overall I am delighted with my St Modwen home and the service I received from the St Modwen team. Thank you.

31 de julho de 2026
Avaliação não solicitada
logotipo da St. Modwen Homes

Resposta da St. Modwen Homes

Hello,

Thank you for taking the time to leave a review. We are delighted to hear you are so happy with the quality of your new home and that our team have been so helpful.

Kind regards,
St. Modwen Homes

Avaliado com 5 de um total de 5 estrelas

St Modwen wasn’t a well known builder…

St Modwen wasn’t a well known builder in the North East of England I stumbled on them by chance fell in love with their fabulous unique show home and went on to purchase a plot. Everything so far has been excellent, professional and without issue. The first phase visit to my plot was informative friendly and the team couldn’t have done more to keep me updated. I look forward to moving into my new home in the coming months. Well worth a look!

28 de agosto de 2026
Avaliação não solicitada
logotipo da St. Modwen Homes

Resposta da St. Modwen Homes

Hi Janet,

Thank you for taking the time to leave a review. We're delighted to be building new homes in the North East and pleased to hear that our team have been so helpful. We hope you enjoy your new home when the time comes.

Best wishes
St. Modwen Homes

Avaliado com 5 de um total de 5 estrelas

house designs and customer Service

Beautiful house designs and layouts. Personally choose the Houghton design for the “disguise” open kitchen plan. As a first buyer, it’s been a smooth experience going to different stages with great support from the Team, first it was Rob and now, Kyle whose best statement is “you can ask me anything whatsoever” and as a first time buyer, that’s a good thing to hear. Thank you for all the support. It’s been good so far, hopefully complete soon and I can’t wait to grab the keys to my new home.

27 de agosto de 2026
Avaliação não solicitada
logotipo da St. Modwen Homes

Resposta da St. Modwen Homes

Hi Ejikeme,

Thank you for taking the time to leave a review. We are delighted to hear that our team have been so helpful and we hope that you enjoy your new home when the time comes.

Best wishes
St. Modwen Homes

Avaliado com 1 de um total de 5 estrelas

So emailed you still no reply and a…

So emailed you still no reply and a blocked toilet..

26 de agosto de 2026
Avaliação não solicitada
logotipo da St. Modwen Homes

Resposta da St. Modwen Homes

Hi Jemaine,

Please accept our apologies, we are unable to find a record of the email you sent in response to your previous Trustpilot review. Please forward your email again to contact@stmodwen.co.uk, including details of your address and the development you live on, and we will look into this for you asap.

Best wishes
St. Modwen Homes

Avaliado com 5 de um total de 5 estrelas

Excellent experience with St Modwens

We recently purchased our new home with St. Modwen Homes and have been extremely impressed with the experience from start to finish.

A special thank you to the sales team — Toni, Paula and Simon — who were fantastic throughout the whole process. Their communication was efficient, clear and consistent, and they always kept us informed about timescales and what to expect next. We faced some legal challenges during the purchase, but the team coordinated everything incredibly well and helped keep the process moving smoothly. Their professionalism, responsiveness and commitment really stood out.

We would also like to thank Richard, the Site Manager. During our site visits, he was welcoming, knowledgeable and thorough. He took the time to explain everything clearly, gave us confidence in the quality of our new home and made sure we knew exactly what to expect.

Finally, Josh from Customer Care has been amazing. He has continued to check in with us after completion to make sure we are settled and happy with our home. That level of aftercare has made us feel genuinely valued as customers.

Most importantly, we are delighted with the quality and finish of our new house. We moved into a beautiful home with zero snagging issues, which exceeded our expectations.

From the sales process and site visits through to completion and aftercare, the whole experience has been professional, well coordinated and reassuring. A huge thank you to Toni, Paula, Simon, Richard and Josh for making such an important milestone a positive and memorable experience.

We would happily recommend St. Modwen Homes to anyone considering buying a new-build home.

7 de agosto de 2026
Avaliação não solicitada
logotipo da St. Modwen Homes

Resposta da St. Modwen Homes

Hi Ato,

Thank you for taking the time to leave a review. We are delighted to hear that Toni, Paula, Simon, Richard and Josh helped make the buying process a positive experience.

We wish you lots of happy memories in your new St. Modwen home.

Kind regards,
St. Modwen Homes

Avaliado com 5 de um total de 5 estrelas

Great customer service and support

I’m very happy with the customer service from St Modwen. Any issues I’ve had with my new home have been dealt with quickly and efficiently, which has made the whole process much less stressful.
I also really appreciate that the team genuinely takes the time to check in and make sure everything is okay. It’s reassuring to know that they care about their customers and are there to help when needed.
A special thank you to Josh, who has been incredibly helpful, kind and always happy to assist. His support and friendly approach have really made a difference.
Overall, I’ve had a very positive experience with St Modwen and would happily recommend them based on the customer service I’ve received so far. 😊

5 de agosto de 2026
Avaliação não solicitada
logotipo da St. Modwen Homes

Resposta da St. Modwen Homes

Hi Katarzyna,

Thank you for taking the time to leave a review. We are delighted to hear that Josh and the team were so supportive and efficient during the process.

We wish you lots of happy memories in your new St. Modwen Home.

Kind regards,
St. Modwen Homes

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