MiniLabsters Avaliações 265

I accidentally put the wrong address in when ordering and when I emailed the team for help they sent out another one right away to the correct address for no extra cost. Great customer service with fast replies.

I was so excited to order these for my nephews and watch them explore everything inside and out, but come to find out they already had this amazing product. I contact Minilabsters and they were so kind, helpful, and friendly as they canceled my order, refunded my card, and were so personable to speak with. Thank you so much Minilabsters!

Amazing customer service!

Without hesitation, my order was resent when my original order did not make it to my doorstep. I am very pleased at the fast response and communication with MiniLabsters. Thanks again!!

Great customer service. Quick response to my email. Very helpful and sorted my problem straight away. No issues at all.

I finally found the perfect gift for a special little girl and ordered the MiniMicroscope in such a hurry I forgot to check Christmas delivery times. When I realized I would not be able to deliver the gift I contacted the company and they offered to cancel the order immediately . We decided to just change the delivery address and she’ll have it for Christmas !
me . Top notch when it comes to helpful, courteous service.
💥💥💥💥💥

When the tracking no. said order not found I contacted the company and was given another way to track the parcel, this arrived two days earlier than the expected date with the goods well packed - they look good but haven't tried them.

Fast response to fix an error I made while ordering! Highly recommend and can’t wait for my niece and nephew to receive their mini labsters!

I ordered the MiniLabsters but I put the wrong delivery address. I email the business and got an answer super fast. They shipped the package the next day. AMAZING client services! Definitely recommend!

I ordered two mini scopes in mid-November and was anxious to get them in time for Christmas. When I wrote an email to inquire about my order, I received a very quick reply back from Marc to update me on my shipping and my order in general. He was very reassuring and genuine in his communication with me. I would recommend them without hesitation.

Shipping was fast! (mind you I live in Alaska) excited for my kids to open their stockings on Christmas eve 💝

They responded to my inquiry very quickly and helped me with my problem. They were kind, honest, and helpful.

Great support and communication when I emailed them about changing the shipping address for an order. Also love their products!

Customer service was very helpful- I had accidentally shipped to wrong location and they changed it immediately for me.

Good customer service. Unfortunate postage issue, resolved quickly and efficiently.

When I read some of the reviews of the product I cancelled my Amazon order and ordered from minilabsters instead. 😊 It seems children are loving the miniscope.

Good service I. Reasonable time.

Saw it, ordered it, got it. No hassles

Our package got lost in the mail. I reached out to their support team and they were WONDERFUL. They were so kind and immediately dispatched a replacement package so my girls wouldn’t miss such a cool Christmas present. What a wonderful group of employees they have! Definitely shopping with them again!

Edit: The company has sent me a microscope free of charge for my inconveniences mentioned below.

Ordered a microscope for my daughter, the order confirmation is apparently something completely different and i only noticed upon receiving the product and complaining. The product which i have received an order confirmation on, is something i have never seen or ordered. Fortunately it was about only 200 DKK - suspicious company.

Since I left a bad review, now 2 days later, the website has tried to remove my review from trustpilot, since it is a bad one.