I am extremely happy with the Minooy purses and wallets I have purchased. I ordered an extra strap with my last order and the original strap for the purse was inadvertently missing. As soon as I let... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Received both handbags in a reasonable time and the quality and styling was as good or better than promised. I would recommend Minooy to anyone who is looking for a really quality product for a reaso... Ver mais
A empresa respondeu
I purchased a phone crossbody bag in February, and the bag shows cracked leather in different spots. I contacted the company because the offer a 12 months warranty, and I heard back. I have the choice... Ver mais
A empresa respondeu
This little purse is perfect travel Companion. I can shake it upside down, my testing the magnet closure, the camera pocket does not open. Inside pockets for cards, passport, sun glasses fit. Full... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
10th Floor, Building C, Bantian International Center, No. 5, Huancheng South Road, Ma'antang Community, Bantian Street, Longgang District, Shenzhen, 511700, Shenzhen, China
- 852 5765 0482
- support@minooy.com
- minooy.com
4,5
Excelente
367 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The fake leather is peeling off the…
The fake leather is peeling off the corners after 2 months. The zippers won't stay up. Not the quality expected for the price, can't return after 30 days.
28 de julho de 2025
Avaliação não solicitada
Resposta da Minooy
Dear customer,
Glad to hear from you and thank you for getting touch with us.
Could you please provide me with the order number or the email number you used when purchasing? We will handle your questions after searching your order.
Looking forward to your reply and have a nice day! ^_^
Best Regards,
Minooy Team
Overall lovely
The purse is lovely, and the leather quality is top-notch. It is a bit on the heavy side, and the flap over the outside zippered section is attractive, but always in the way when trying to use the section. The shipping took a bit longer than I'd like, but they're clear on the timeframe.
20 de maio de 2025
Resposta da Minooy
Dear customer,
Thank you very much for your review,
The weight of each bag is displayed on the product page. If you prefer a lighter bag, you can choose a lighter bag.
We are sorry that the bag you received feels too heavy for you. You can contact Minooy after-sales department via email support@minooy.com and they will provide you with a solution.
Have a nice day!^_^
Very disappointed
Very disappointed in the lack of quality in the material & workmanship. The purse is too flimsy in standing on its own.
I so wanted to like it because of the video that portrayed it.
20 de maio de 2025
Resposta da Minooy
Dear customer,
Thank you for your review.
If you are not satisfied with the package you received, you can contact Minooy after-sales department at support@minooy.com and request a return and refund.
We will actively provide you with a solution.
We are sincerely apologize for the issue, very sorry for that.
Have a nice day
Perfect for 12 day trip in Spain
Perfect for 12 day trip in Spain. Many flights, trains, taxis as well as tours, cafes and restaurants and this was my best pre trip purchase! Has everything I needed handy on me all the time!
20 de maio de 2025
Resposta da Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
The bag was very heavy
The bag was very heavy. Liked the style but heavy for long days walking
20 de maio de 2025
Resposta da Minooy
Dear customer,
Thank you very much for your review,
The weight of each bag is displayed on the product page. If you prefer a lighter bag, you can choose a lighter bag.
We are sorry that the bag you received feels too heavy for you. You can contact Minooy after-sales department via email support@minooy.com and they will provide you with a solution.
Have a nice day!^_^
Resposta da Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
Ordered one cross body bag and it was…
Ordered one cross body bag and it was perfect in every way. Have since ordered two more. Beautiful bags. I'm always leary about ordering something directly from China, but they came within 10 days and the packaging is gorgeous.
14 de janeiro de 2025
Avaliação não solicitada
Resposta da Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
Beautiful Bag, Leather Peeled
I purchased the Naya small crossbody six months ago and it works perfect for me. The built in wallet is so convenient and you don't have the extra weight to carry around. My main disappointment is that the leather on the top part of the bag started peeling.
8 de junho de 2025
Avaliação não solicitada
Resposta da Minooy
Dear customer,
We are very sorry to hear about the issue, we can fully understand how your feeling is, please don't worry we are here to help you.
Could you please send me a picture of the damaged bag that we can understand your problem more clearly?
By the way, could you provide your name or order number so we can find your order?
Looking forward to your reply and have a nice day! ^_^
Best Regards,
Minooy Team
Superb well made bag and A1 buying experience
I wasn't sure whether to order the bag as it was expensive but checked the reviews on Trustpilot and decided to go ahead. I haven't been disappointed. The delivery time was very good, tracked all the way through the shop app. The packing was superb. It arrived in a sturdy box and inside was the bag in a lovely soft material bag which I will use to store it in when not using.
The bag itself is definitely leather and made to a very high quality, as nice inside as out and the colour spot on, just what I'd ordered. The metal fittings look and are expensive and again sturdy and I can see this bag lasting me a lifetime.
An excellent experience and I wouldn't hesitate to order from them again.
2 de junho de 2025
Avaliação não solicitada
Resposta da Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
I love my new crossbody
I love my new crossbody. It is just what I was looking for… Thank you…
21 de abril de 2025
Resposta da Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
Style
Style and feel of leather is really good. And very useful with all the compartments
21 de abril de 2025
Resposta da Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
Love the size
Love the size, the material . I think I am going to buy an other color!
20 de março de 2025
Resposta da Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
Too many zippers and compartments.
20 de março de 2025
Resposta da Minooy
Dear customer,
Thank you very much for your review, thank you for your support and trust to us, the compartments in the bag are designed to help you organize your items.
Have a nice day!^_^
Fantastic purse
I was a little apprehensive about ordering this bag but am absolutely delighted with it. It
arrived faster than expected and was beautifully packaged. The bag is very thoughtfully designed. It's perfect for my needs.
19 de fevereiro de 2025
Resposta da Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
Great toy fire truck for our grandson!
Great toy fire truck for our grandson!
Good price and fast deliver
18 de fevereiro de 2025
Resposta da Minooy
Hello,
I'm glad to hear that you are satisfied with your toy fire truck, but it seems that you wrote your review in the wrong place. This is the Minooy platform, and hope you are also satisfied with your Minooy bag.
Have a nice day.
Compact purse that holds more than you…
Compact purse that holds more than you think. Highly recommend. The company handles the order quickly.
18 de fevereiro de 2025
Resposta da Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
I really like how the bag functions
I really like how the bag functions. It sure kept me safe on the metro in Paris. It holds so much for a small bag and is comfortable to wear. I wish I would have chosen a different color, because the leather looks fake. I dress very well and don't like carrying a bag that looks like plastic.
18 de fevereiro de 2025
Resposta da Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received.
All Minooy bags are made of top-grain cowhide. We have been constantly upgrading leather materials, hardware and craftsmanship. At the same time, we are also constantly improving the wear resistance of bags. We have changed the coating material, so it is a little different from before.
Sorry for giving you a bad experience. We are sincerely apologize for the issue, very sorry for that.
Thank you very much again for your support and trust！
Have a nice day!^_^
High quality handbags that are…
High quality handbags that are functional and beautiful.
18 de fevereiro de 2025
Resposta da Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
NOT Leather
I bought the Naya Small Crossbody Bag from the Minooy website. It is NOT leather. I tested it by a variety of methods. I got it in January and now the vinyl coating is wearing off the trim around the corners of the purse. I love the style and would gladly purchase it again if it would be real leather. It is a crime that they sell this as real leather. This same purse in PU leather can be bought on Amazon for $20-30.
30 de março de 2025
Avaliação não solicitada
Resposta da Minooy
Hello,
Thanks for your review.
All Minooy bags are made from top-grain cowhide. Leather bags will experience varying degrees of wear and tear during use. No bag can claim to never wear out. You could protect your bag from sharp objects or keep it away from clothing that can easily scratch the bag during use.
Minooy counterfeits are popping up lately. We have received feedback from many customers that they can buy similar Minooy bags at very low prices on online stores, but the quality is very poor, or even the goods are not the same as the pictures. Here, Minooy reminds everyone to buy genuine bags from Minooy's official channel when purchasing, and not to buy low-quality cheap bags from other channels.
Minooy currently has ONLY ONE online store, please search https://www.minooy.com or click the URL https://www.minooy.com/collections/shop-all to browse product details.
Have a nice day! ^_^
The best purse I have ever owned hands…
The best purse I have ever owned hands down! Room for everything I need, great organization. Stylish, well made and fabulous! Took on vacation to Vegas and it was perfect.
18 de janeiro de 2025
Resposta da Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.