This a an additional review. After having to go through a bank charge back, they try to dispute this even with evidence that the courier did not deliver and redirected the order. Fraud on top of lie... Ver mais
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Veja o que dizem as avaliações
Good product (2-3 years dagestan rashguard), hasn't been worn out or damaged after 6-7 months of semi-regular use. Overall service has been great, I have no complaints, got what I paid for plus more.
The bag i initially selected and bought was out of stock, when I say the team and im sorry I can't remember the person's name but he went above and beyond his means to find me a replacement and in the... Ver mais
The tshirt I received (WBC World Championship belt) is best described as snide and a cheap imitation of what I was expecting. I own a version of this tshirt which is proper but wanted another size.... Ver mais
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Really helpful staff
Really helpful staff , good store with a little bit of everything
Great place to purchase what I…
Great place to purchase what I needed.staff are very helpful and friendly. I would highly recommend coming here
very helpful and couldn’t do enough for…
very helpful and couldn’t do enough for us
Always come here for mine and my…
Always come here for mine and my family's martial arts needs. They have a great selection of gear for all styles.
Excellent service
Excellent service! I sent a speculative email about a pair of gloves I had been searching for, and although they were out of stock at the time, they kept me updated on availability. I eventually managed to get the one pair they had restocked. Highly recommend for both great prices and reliable communication!
Very bad shop would not recommend to…
Very bad shop would not recommend to anyone. Minotaur have scammed me out of pair of twins boxing gloves £120 and a pair of shin pads at £105 be very careful when ordering from these guys ! Dodgy company
It's like being in a candy shop...
What a brilliant experience and customer service from Javaan! Came looking for gloves that would fit my small hands and he gave us great advice and the option to test a few out. We felt like kids at Christmas!
I recently ordered a gi
I recently ordered a gi, but unfortunately, I received the wrong item. I contacted the company, explained the issue, and returned the gi as it didn’t match the description on their website. While they did confirm the return promptly, they encouraged me to exchange the gi for something else. However, I only wanted a refund since it wasn’t what I ordered.
The refund process took a bit longer than expected—over three weeks—which I found disappointing. They explained the delay, saying they handle a high volume of returns daily, but I believe this could be improved.
Although I’ve finally received my refund, based on this experience, I personally wouldn’t order from them again. I would advise others to be cautious when purchasing from them.
Friendly place and always happy to help.
Really great store
Really great store! Helpful staff and got what we came for. Brilliant find for all your boxing / MA needs.
Great service
Royal mail lost my parcel and minotaur fight store contacted me and sent me out a new parcel very quickly, special thanks to jevi for sorting it out for me
Still no refund - Going through ‘Chargeback process’
My order was sent out swiftly and Jevi in customer services was very helpful to me prior to ordering. Jevi deserves five ⭐️⭐️⭐️⭐️⭐️…..Sadly things went downhill from here.
The item I ordered was too big so I contacted customer services, via their refunds request procedure, and posted my item back via a Royal Mail trackable and chargeable postage label.
My item was received by Minotaur FS on 7/8/24, from there I heard nothing about my refund and emailed their Customer Services asking where my refund was only to be told ‘Didn’t you receive our Returns Department email’ … No I didn’t otherwise I wouldn’t be chasing them.
Two phone calls later, each time I was reassured the refund would be processed, still no refund and it is now 3/9/24.
I have had no option but to contact my credit card company and am now going through the ‘Chargeback’ process.
Very disappointed and as a result of this I will not be ordering from Minotaur FS again.
Great shop with super helpful staff!
Super helpful !! Great service and friendly staff.
Ive got quite a long training and competing history but since having a break due to ‘life’ and then having chemo, I am now getting back into training and wanting a new kit for a fresh start.
I Came away with everything we needed and more. There was a big selection to choose from, which helped me to find exactly what I wanted.
The staff were really knowledgeable and answered my questions about other ranges being available or made by venum at all.
Will definitely be shopping there again. Thank you!
Absolutely brilliant customer service
Absolutely brilliant customer service. I would definitely use this company again. I needed my order to arrive quickly so paid for express postage and contacted them to explain the urgency - the order was dispatched within a couple of hours and arrived the next day. I was over the moon! Thanks so much.
Great service from Adam at Minotaur…
Great service from Adam at Minotaur fight store. I had trouble adding the delivery service on to my order and he got back to me straight away adding a free upgrade for express delivery. I’ve ordered from here before and the service and quality of products is by far the best of any fight store I’ve ordered from. Will definitely be ordering again.
Great shop with lots of variety
Great shop with lots of variety. Happy with the customer service. I am fairly local so went to the show room. Highly recommend.
Never dissapointing
I always visit the Aylebury store when in need of fighting goods. I have visited this shop since 2019 and 5 years later the service has always been good to the point I refuse to go anywhere else for Muay Thai gear.
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