Minsterbaywatch Avaliações 143

These lot are absolutely despicable. I got a 100 pound fine for waiting for someone for 16 minutes and then leaving. I had no idea of the area or could see any signage and it was a Sunday morning. I was simply meeting someone, then moving on. I was told in their letter that a reduced rate of 60 pounds was acceptable within 14 days. After that it's 100 and if I appeal its 100 if I lose. What a racket! Apparently you cant get in touch with someone. Be great to have an actual human to have it out with, but these lot are operating behind tightly shut doors and protecting their little racket! Disgusting!

I hope NEVER to have dealings with this unscrupulous company again. We entered their car park, spent a couple of minutes unsuccessfully trying to understand how to pay, and left in frustration within 5 minutes. We were sent a notice of a £100 fine for having spent 1 hour 40 minutes in their car park without paying. They even included a photo of us leaving. Had there been a time stamp on this photo, it would have provided the proof that we left shortly after arriving. I foolishly decided to appeal, thinking that there must have been some mistake, which meant that we lost the early-payment discount; but there IS no appealing. There are no human beings on the ends of their phone lines and emails are automatically produced. Basically, they have you over a barrel. A hateful, de-humanizing, highly stressful experience all round.

Opportunistic and unscrupulous. If I were better off I would absolutely be taking them to court. Parked with a valid parking disc, escorting a blue badge holder. Parked for less than 30 minutes. Outrageous.

It is impossible to speak to their customer service team as they appear to not have one.

Terrible, terrible company like most private parking companies that seek to extort money from the people. My wife paid for 2 hours of parking as she went to see a movie which had a length of 1 hour and 30 minutes, with our child of 4. Due to a delayed screen time and our child needing frequent toilet journeys, she was late by 17 minutes. With the grace period taken into account that leaves her 7 minutes late before leaving the parking site altogether. I appealed the PCN for her and they rejected it. The return letter from them was one of bullying tactics, for example threatening to charge £100 if a second appeal goes ahead and is again, rejected. Terrible inhumane company, that I hope to see fall for the betterment of all those that genuinely need extra time for emergencies.

Unfair greedy company. Even with evidence that you paid for parking they still try to make you pay the fine! Shocking

Minster bay watch is an outrageous company. I submitted legitimate evidences, appealed through their difficult to navigate portal and went onto the next level of appealing, but they are savage and have no empathy whatsoever. please refrain from using this parking space as the signage is very unclear and they are to catch you out for money due to cost of living. This is NOT AN INCENTIVE TO WRIYE ABOUT IT EXCEPT A GENUINE REASON AND CASE.

Parking at Teeside Park, Middlesbrough. Received a fine for tyres touching the outer line of the disabled bay hatching - appeal rejected. Could absolutely understand if I had made it impossible for occupants of adjacent vehicle to access their car, but this was not the case. Obvious from other reviews that the company is intent on extracting fines in whatever way possible.

This company has worked out how to scam you so you can't pay the reduced amount of £60 .we did not receive the the fine until 30day after the fine was issued. And of course there is no way of contacting them to explain this to them. There must be some governing body that can look into the fraudulent acts. Unless Labour own this company too

⭐ Deeply Concerning Experience with Minster Baywatch

My experience with Minster Baywatch and POPLA has been nothing short of shocking. I paid for my parking, had the receipt, and did everything in good faith — yet I was still issued a £100 charge because the RingGo site code was different, even though the car parks share similar names and sit right next to each other.

Despite acknowledging that I paid, acted honestly, and followed the signage available, POPLA rejected the appeal on a narrow technical point. They also refused to consider important clarifications simply because they were raised later in the process.

The whole system feels stacked against genuine motorists who try to comply. Confusing signage, unforgiving rules, and an appeal process that appears rigid rather than fair. A very poor and worrying experience overall.

I've appealed a fine against this company I received 21st November due to parking in a disabled bay on the 13th november as I'm disabled and had my blue badge in the window of my car I parked in mega bingo for 31 minutes and noticed said upto 3 hours parking in disabled bay I got a fine for £60 which is wrong on there behalf because my badge was fully displayed this company needs to check cameras of a close picture of my badge being displayed I will go seek a solicitor on this matter if it's not resolved properly

Would be zero if possible. Don't mind a fine if done something wrong. I miskeyed a digit for the location. Still paid for a ticket(more than required) but it's not classed as a reasonable excuse. Waiting for the outcome of a complaint. Very overzealous and unfair business.

Absolute scammers!!!!... parked at fewston reservoir in november 2024 for approx 1 hour. Used the parking meter, followed all instructions, inserted reg then paid by card. NO receipt was issued. Less than a week later parking fine came thru the post for £25. When I checked my bank it hadn't been taken out even though at the time it had said it was approved!!!!
Stood by my guns and appealed it. Was told they would look into it! 2 month later another fine for £125 and letter from Gladstones solicitor. AGAIN I appealed it..... next letter county court judgement and a fee of £220... absolutely fuming!! Ended with ccjs and paying the fine.... sadly will never park at fewston again. All due to parking scammers! Make sure you video any payments you try to make when using there parking meters!

I paid to park my car at a Bransby Wilson Car Park.
I keyed in my reg which I know very well.
I paid for 6 hours when i was only there for an hour and a half and got a parking ticket anyway.
I appealed and sent screenshots of the banking transaction to the company and this was denied because they said i must of keyed in my reg no wrong. No proof i had done this was given. Nor do the car park machines provide receipt of payment!
they did offter to reduce the fine by £5.00 as a gesture of good will!
You can't speak to anyone over the phone or email anyone. Funnily enough they do have sales phone operators but they are rude and refuse to put you through to management.
The letters they send are intimidating and anxiety causing.
Avoid Bransby Wilson car parks at all cost and any other car park associated with this bunch of sharks

Typical parking company, does not have the facilities to record blue badge holders evidencing them displaying as cameras capture cars entering and leaving. Very predatory to those with disabilities and additional needs. Avoid the new Lanark heritage site

Received a parking fine for Kingston MK even though no signs to say its anything other than a regular car park, they are claiming its staff only.

No evidence on their letter to prove its staff only such as signage and received way past the chance of appeal date.

Tried emailing them but basically told me we don't deal with appeals on this email and any further emails will be ignored.

Would give this company Minster Baywatch 0 stars if I could.
This company does nothing but lie ,has no regard for disabled people.
Kingston Carpark in MK will start getting less shoppers using the car park if Minster Baywatch continue to give out fines even when people have been in a life threatening emergency

Total and utter scum bag company ... no doubt they stick pins in kittens too. These people are bottom feeders and our weak legal system lets them get away with literal high way robbery
Hopefully they will learn the hard way that the d+ldo of karma rarely arrives lubricated

We paid for our parking but are now being pursued legally to recover a fine- despite sending in proof. I think this comment need some collective action to be taken. If anyone would like to contact me I am happy to coordinate complaints, you would need to have already complained to the company and allow them the statutory 28 days to respond. Once you have done this your compliant can be escalated to the ombudsman.

I recently parked my van at Kingston Retail Park / Shopping Centre in Milton Keynes, which is managed by Minster Baywatch. Despite parking fully within the marked bay and not obstructing any traffic (as clearly shown in their own photo evidence), I was issued a ticket for “obstruction.”

I appealed the fine, explaining the situation and providing evidence, but my appeal was rejected without proper consideration. I will now be taking my case to the independent appeals service (POPLA), as I firmly believe this fine is completely unjustified.

It’s deeply concerning to see how many drivers are facing similar issues with this company. A quick online search reveals numerous complaints from other motorists who also feel they’ve been treated unfairly. Even travel sites such as TripAdvisor have warned visitors about car parks managed by Minster Baywatch.

I strongly encourage anyone who receives an unfair ticket to research the company thoroughly — you can look them up on Companies House to understand who operates them and how they run their business. Know who you’re dealing with and make informed decisions.

I also encourage anyone affected to challenge their fines, share their experiences publicly, and if necessary, take the matter to court. The more people who speak up, the harder it becomes for unfair practices to continue unnoticed.