Really wish I’d checked reviews before ordering. Missguided has completely gone down hill and i won’t be ordering again from them. I’m not sure if they’ve been taken over by a different compan... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Customer service is non existent! Ordered 6th Oct, no confirmation email, my account shows no orders but they’ve taken the money. Can’t go through their online portal as I don’t have an order number... Ver mais
Terrible company Looks like it’s owned by a company based in China Order never arrived and cannot get a response from customer services Having to go through my bank to get a refund
I would rate 0 stars if I could. I had a shirt that was sewn incorrectly and I couldn't put my arm through the hole. I just wanted them to cover my return shipping cost and receive a replacement but t... Ver mais
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This was the first time purchasing from…
This was the first time purchasing from Missguided because I need to try everything on & it was a good experience. Only 3 items were too big, very easy when printing out the return label, and getting an refund. I would order again.
Ayanda was very helpful in the online…
Ayanda was very helpful in the online chat, in helping me obtain both my order number & tracking number.
Great customer service Simiso!
Simiso was very pleasant, detail oriented and fast to respond. Thanks so much for helping me out today! Greatly appreciated!
Ayanda was a big help
Ayanda was a big help, it was fast and easy to track down my package and see when it will be arriving.
I had an issue with an order payment…
I had an issue with an order payment and Noxolo was very kind and quick to help ! Thank you for your help!
I made a mistake on my return.
I made a mistake on my return.. Tina from customer service chat helped me so quickly with my issue.. I really appreciated the quick response and result.. she also gave me a free voucher.. made my night!! Thank you again!!!
Sithabile from misguided helped me a…
Sithabile from misguided helped me a lot and waited patiently
Order number not tracking
I had a question about tracking an order that wouldn’t allow me with the information given by email. Noxolo was able to find my order and share with me the details I needed to know. Thank you for the quick response and accurate information.
Tina from customer support chat was SO…
Tina from customer support chat was SO helpful. I had a pretty annoying issue with my card being charged twice, yet the order not going through, and she rectified it in literally 5 minutes. I so appreciated this!! Thanks!!
Mandisa is the best
Mandisa is the best, assisted me quickly & solved my issue!
Mandisa was excellent
Mandisa was excellent! Super friendly and informative, quickly helped answer questions and resolve the issue.
Trina was great in assisting me with…
Trina was great in assisting me with finding my order and fixing my problem. Very satisfied
Mandisa wasted no time looking into my…
Mandisa wasted no time looking into my situation with a missing item and resolved it immediately! Thank you very much.
I recommend their chat customer…
I recommend their chat customer service. They are quick to respond and easy to work with. My issues were resolved in 5 minutes max.
Mandisa!
Mandisa!
Mandisa in the customer service chat was very helpful and helped me in a timely manner. I appreciated the help!
Mandisa helped me on the online chat
Mandisa helped me on the online chat. she was so helpful and so kind.
Cute Clothes
I have ordered from this online store a few times and clothes come as advertised. Also when I have issues, they have a customer service department that is helpful and will assist in resolving issues.
Kumisha was so quick to respond and…
Kumisha was so quick to respond and help me resolve my tracking number issue. LOVE MISSGUIDED!
Mandisa was very helpful
Mandisa was very helpful, thank you
Great Customer Service!
Mandisa helped me via chat this evening. She's amazing!! I had a return issue where I shipped on 3/4 and the post office is still holding my return as of 3/10 with no updates. Mandisa immediately conducted research with my order and tracking# and immediately issued my refund. Missguided has a gem in Mandisa. She understands the importance of customer service and knows how to deliver. Because of her, I will continue to shop with Missguided...many thanks!!
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