Really wish I’d checked reviews before ordering. Missguided has completely gone down hill and i won’t be ordering again from them. I’m not sure if they’ve been taken over by a different compan... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Customer service is non existent! Ordered 6th Oct, no confirmation email, my account shows no orders but they’ve taken the money. Can’t go through their online portal as I don’t have an order number... Ver mais
Terrible company Looks like it’s owned by a company based in China Order never arrived and cannot get a response from customer services Having to go through my bank to get a refund
I would rate 0 stars if I could. I had a shirt that was sewn incorrectly and I couldn't put my arm through the hole. I just wanted them to cover my return shipping cost and receive a replacement but t... Ver mais
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really easy to use chat function on the…
Really easy to use chat function on the website. Was connected to Sithabile who was really helpful, friendly and quick to respond to my question about returning two packages for one order. Thanks again!
Ayanda
Ordered an outfit and my tracking from the Missguided link was not giving any updates. Contacted customer service and she assisted me quickly. Very happy!
Sithabile, excellent!
I ordered an outfit on missguided with a 25% discount. The same outfit was then advertised at me on Facebook hours later but with 35% discount, I was a little disappointed by this so went onto the chat and explained the situation. Sithabile was more than happy to refund me the extra 10%! Costumer service at its best! Thank you!
Ayanda rocks!
I was stressing out over an order that I hadn't received and Ayanda from customer service was amazing. Very helpful with locating my order and extremely pleasant. I'm now stress free. Thanks Ayanda!
Trinity was so helpful.She placed a…
Trinity was so helpful.She placed a replacement because there was a jogger missing in my order.She was fast to reply and very kind as well.Thank you Trinita
Mandisa was so helpful
Mandisa was so helpful, I told her my issue and within minutes she had efficiently and politely fixed the issue and apologized for the inconvenience. So glad I got to message with her and that this issue was resolved.
Easy to contact regulating a refund…
Easy to contact regulating a refund plus sorted out promptly
Amazing customer service
Amazing customer service! Really helped me with my faulty order, and getting another sent back out for next day delivery the same day I received my first one. After all this is an outfit for my baby son’s funeral and the way the team handled it meant i encountered no stress at all whilst grieving, thankyou all again:)
Very fast and excellent customer…
Very fast and excellent customer service via chat.
I ordered from Misguided this evening…
I ordered from Misguided this evening and forgot to input the promotion code. I contacted Sithabile and the service was fabulous, I was refunded 50% to my bank account within 3-5 working days. Couldn’t ask for better service 👍
Noxolo was great with helping me track…
Noxolo was great with helping me track my 3 packages and super fast too! :)
Noxolo solved my problem quickly and…
Noxolo solved my problem quickly and professionally. This isn’t my first time chatting with Missguided online, but it was by far the best time. Thanks again Noxolo!
Sithabile was very helpful and provided…
Sithabile was very helpful and provided excellent customer service. Sithabile helped me find my order # so that I could return an item and re-order it in a new size. Very friendly, knowledgable, and helped me figure out how to navigate the site and the return process. Thank you! :)
Kumisha was great!
Kumisha was friendly, professional & quick to resolve my query. Seamless experience. Thanks Kumisha!!! :)
Kumisha was incredibly helpful with…
Kumisha was incredibly helpful with resolving my issue of placing an order under the wrong email address. They were kind and promptly answered all of my questions.
Representative did a good job
Thandolwethu was friendly and facilitated very reasonable compensation for my issue
Siphosethu was an amazing helper with…
Siphosethu was an amazing helper with my returns. Very civilized, patient, and willing to get to the bottom of things. Should get a raise !
had an issue with delivery
had an issue with delivery, but in minutes I was able to fix using the chat! Thank you so much. You guys are awesome
I ordered via PayPal but never received…
I ordered via PayPal but never received a confirmation email. I used the live chat and it turned out I entered my email incorrectly. The agent was able to find my order and provide my order # in seconds!
Noxolo is amazing!
Amazing clothes companied by amazing customer service. Wasn't able to locate my package tracking update and needed my new outfit for an upcoming job interview. Noxolo was able to provide me with my FedEx information within seconds. Allowing me to check when it will arrive and calm my anxiety knowing my interview clothes will be on point! Thank you!
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