Mobidoctor Avaliações 

665
O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

An absolutely superb concept executed brilliantly. There was a bit of a wait (still waiting 2 hours later) today. But typically it’s a 15 minute quick painless process for almost everything under the... Ver mais

Avaliado com 3 de um total de 5 estrelas

Supposed to be a 15 minute prescription service after completing forms, Must have got them on a bad day, 1.15 hrs and still nothing and no one responds to live chat, very disappointed

Avaliado com 5 de um total de 5 estrelas

I am grateful for this easy to navigate, trustworthy service as I travel around France. The doctor I spoke with was knowledgeable, kind, and thorough. Thank you, Mobidoctor!!

Avaliado com 5 de um total de 5 estrelas

They are amazing! The doctors are super friendly, and never had any problems using prescription at online pharmacies such as EFarma or Mijnapotheek. It's great that I can make appointment within 10 mi... Ver mais

Detalhes da empresa

  1. Médico
  2. Serviço de assistência médica domiciliar
  3. Serviços médicos municipais

Escrito pela empresa

Mobidoctor is Europe's favourite doctor. We enable you to get high-quality healthcare in every corner of the EU. We provide online doctor consultations 365 days a year, without any waiting time and prescriptions within minutes


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

665 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 39% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(665)

158 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Fast and very efficient. Dr. Gabriela Canelas, MD, was excellent and provided great advice and immediate prescription. Highly recommend.

13 de dezembro de 2025
Avaliação não solicitada
logotipo da Mobidoctor

Resposta da Mobidoctor

Hi David, thank you for your review. We’re really pleased to hear that you had a fast and efficient experience with Mobi Doctor.

It’s great to know that the consultation was helpful and that you received clear advice and support. We also appreciate your kind words about the doctor, we’ll be sure to pass them on.

At Mobi Doctor, we aim to make it easy for patients to speak to a licensed online doctor and receive a proper medical assessment without delays.

Thank you for your recommendation and your support.

Chris
Founder, Mobi Doctor

Avaliado com 5 de um total de 5 estrelas

I had a very bad case of food…

I had a very bad case of food poisoning. After 3 days I knew I needed help. It was easy to make an appointment and took maybe 5 minutes. The doctor was connecting from Greece. She spoke clear and fluent english. I described my symptoms, she prescribed my antibiotics and in minutes it was done. And to top it off the price was a fraction of what I would have paid in the US.

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Mobidoctor

Resposta da Mobidoctor

Hi Steven, thank you for your review. We’re really glad to hear that you were able to get the help you needed when you were feeling unwell.

It’s great to know that booking was quick and straightforward, and that you were able to speak to a doctor promptly and clearly explain your symptoms. At Mobi Doctor, we aim to make it easy for patients to speak to a licensed online doctor and receive a proper medical assessment without delays, especially when travelling.

We’re also pleased to hear that the process felt fast, efficient, and accessible.

We truly appreciate your feedback and your support.

Chris
Founder, Mobi Doctor

Avaliado com 2 de um total de 5 estrelas

Customer support won't reply emails

Customer support won't reply emails. Chat is useless. Its seens to be very hard to get an answer how up front paid consultations can be used. Seems shady. Good customer care is that you inform that you have received the message and try to get back as soon as possible.

First consultation was ok,brief but ok. I sent my blood work.I don't know if doctor reviewed them at all.

2 stars because the consultation is almost 3 times cheaper as in private sector here

5 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Everything is so easy

Everything is so easy, smooth and quick. Extremely happy with the customer service too

18 de novembro de 2025
Avaliação não solicitada
logotipo da Mobidoctor

Resposta da Mobidoctor

Hi Tom, thank you for your review. We’re really glad to hear that you found the service easy, smooth, and quick.

It’s great to know that you were also happy with the customer service. At Mobi Doctor, we aim to make it simple for patients to speak to a licensed online doctor and receive a proper medical assessment without delays, while providing responsive and helpful support.

We truly appreciate your feedback and your support.

If you ever need assistance again, Mobi Doctor is always here to help.

Chris
Founder, Mobi Doctor

Avaliado com 5 de um total de 5 estrelas

Super fast service

Super fast service. Repeat customer here. Prescriptions and consultations within an hour. Had a support query which was also resolved in the hour.

12 de novembro de 2025
Avaliação não solicitada
logotipo da Mobidoctor

Resposta da Mobidoctor

Hi Peter, thank you for your review. We’re really pleased to hear that you’ve had consistently fast and reliable experiences with Mobi Doctor.

It’s great to know that both your consultations and support queries were handled quickly, and that everything was resolved within the hour. At Mobi Doctor, we aim to make it easy for patients to speak to a licensed online doctor and receive a proper medical assessment without delays.

We truly appreciate your continued trust and your feedback.

If you ever need support again, Mobi Doctor is always here to help.

Chris
Founder, Mobi Doctor

Avaliado com 5 de um total de 5 estrelas

Really super

Really super! Top class support!

6 de novembro de 2025
Avaliação não solicitada
logotipo da Mobidoctor

Resposta da Mobidoctor

Hi Joe, thank you for your review. We’re really glad to hear that you had such a positive experience and found the support top class.

At Mobi Doctor, we aim to make it easy for patients to speak to a licensed online doctor and receive a proper medical assessment without delays, with reliable support whenever it’s needed.

We truly appreciate your feedback and your support.

If you ever need assistance again, Mobi Doctor is always here to help.

Chris
Founder, Mobi Doctor

Avaliado com 5 de um total de 5 estrelas

Easy professional support

Easy, efficient, professional medical advice and prescriptions. They even went the extra mile to help me via live chat when I had an issue filling a prescription at a local pharmacy. I’m super impressed by and grateful for this service. As a foreigner living in Europe it’s a real time saver! Thanks Guys and keep up the great work!!!

4 de novembro de 2025
Avaliação não solicitada
logotipo da Mobidoctor

Resposta da Mobidoctor

Hi Art, thank you for your review. We’re really pleased to hear that you had such a positive experience with Mobi Doctor.

It’s great to know that the process was easy, efficient, and professional, and that our team could support you via live chat when you had an issue at the pharmacy. Providing that extra level of support is very important to us.

At Mobi Doctor, we aim to make it simple for patients to speak to a licensed online doctor and receive a proper medical assessment without delays, especially for those living abroad in Europe.

We truly appreciate your kind words and your support.

Chris
Founder, Mobi Doctor

Avaliado com 5 de um total de 5 estrelas

Always incredibly quick and helpful

Always incredibly quick and helpful to resolve any issues. This is a really great service, would highly recommend

4 de novembro de 2025
Avaliação não solicitada
logotipo da Mobidoctor

Resposta da Mobidoctor

Hi Roweena, thank you for your review. We’re really glad to hear that you’ve found the service quick and helpful whenever you needed support.

At Mobi Doctor, we aim to make it easy for patients to speak to a licensed online doctor and receive a proper medical assessment without delays, while also resolving any issues as efficiently as possible.

We truly appreciate your recommendation and your support.

If you ever need assistance again, Mobi Doctor is always here to help.

Chris
Founder, Mobi Doctor

Avaliado com 5 de um total de 5 estrelas

Really fast service

Really fast service! They care about your case and conditions. In my situation, I couldn't get an appointment with my local doctor any time soon, so I found Mobidoctor through recommendations. I had a great consultation and got my prescription that I could use immediately.

30 de junho de 2025
Avaliação não solicitada
logotipo da Mobidoctor

Resposta da Mobidoctor

Hi Anastasiia, thank you for your review. We’re really glad to hear that you had a great experience and were able to get the help you needed without delays.

It’s great to know that the consultation was helpful and that you felt your situation was properly understood. At Mobi Doctor, we aim to make it easy for patients to speak to a licensed online doctor and receive a proper medical assessment quickly, especially when local appointments are not available.

We truly appreciate your feedback and your support.

If you ever need assistance again, Mobi Doctor is always here to help.

Chris
Founder, Mobi Doctor

Avaliado com 4 de um total de 5 estrelas

Convenient + Great Doctors

Mobidoctor is very convenient and I’ve had a wonderful experience with Dr. Farhat. I only knocked one star off because the system for using prepaid visits does not work well and I’ve had to reach out to customer service a number of times. But as long as you just pay for the visits as you go, then it would be a five star experience!

27 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mobi doctor have been so helpful

Mobi doctor have been so helpful, someone is always there to help you navigate the site or help you reschedule an appointment. Totally takes the stress out of getting my medication.

27 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I forgot my HRT for menopause on…

I forgot my HRT for menopause on holiday in Portugal and initially contacted the other company DoctorSA but they refused to help citing HRT as too specialist??? Contacted Mobi doctor and within 1 hr I had an appt, my prescription and found a local pharmacy …. Incredible service and so affordable. Cannot Raye this service high enough

9 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Affordable online doctor in the EU

I cannot recommend this online doctor service highly enough. Living in Portugal, I’ve found it phenomenally easy to schedule appointments — sometimes in as little as 10 minutes — to see a doctor and get prescriptions or trusted medical guidance.
The doctors are incredibly kind, responsive, and have an excellent bedside manner that really puts you at ease, even in an online setting. Special thanks to Dr. Farhat and Dr. Liakou, who have been consistently professional, knowledgeable, and supportive throughout my consultations.
Customer support is also truly top-notch. On the rare occasions where I had questions or small issues, the team was quick to mediate, acknowledge, and resolve them with care and efficiency. I was even pleasantly surprised when one of the co-founders personally reached out to make sure my prescription update was handled smoothly — that level of dedication speaks volumes about the service’s values.
This platform has earned my complete trust. I would recommend it without hesitation, even to my own mother. It’s rare to find such a seamless blend of accessibility, professionalism, and genuine care. Wonderful service all around!

10 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best online medical experience ive ever had

Ive used a lot of online medical services in the states, and mobidoctor has already been by far the best experience I've had. they wrote me the right prescription instantly. When i needed the Dr. changed to my country of origin a high level member of the team responded in less than a minute to my chat and had it written by a doctor in Portugal in less than ten minutes even though it was late at night. They helped me source an international pharmacy that would work with portugal; something ive been struggling to find for months as soon as I ask. Then when I remembered the reason, which was an obscure antacid that is otc in america but impossible to get in portugal even with a script, they wrote me a script for it without asking for extra payment. these guys REALLY go above and beyond!

6 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I definitely recommend this platform

I definitely recommend this platform; it's much faster than waiting for an appointment with a doctor offline. It's also inexpensive and worth it for such fast service. They helped me a lot; the doctor quickly looked at my problem, I got a prescription for the antibiotics I needed, and picked it up at the nearest pharmacy (Belgium). The support team also responds quickly and clearly and is very friendly. I will definitely use the service again and recommend it to my friends.

24 de setembro de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais