An absolutely superb concept executed brilliantly. There was a bit of a wait (still waiting 2 hours later) today. But typically it’s a 15 minute quick painless process for almost everything under the... Ver mais
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Veja o que dizem as avaliações
Supposed to be a 15 minute prescription service after completing forms, Must have got them on a bad day, 1.15 hrs and still nothing and no one responds to live chat, very disappointed
I am grateful for this easy to navigate, trustworthy service as I travel around France. The doctor I spoke with was knowledgeable, kind, and thorough. Thank you, Mobidoctor!!
They are amazing! The doctors are super friendly, and never had any problems using prescription at online pharmacies such as EFarma or Mijnapotheek. It's great that I can make appointment within 10 mi... Ver mais
Detalhes da empresa
Escrito pela empresa
Mobidoctor is Europe's favourite doctor. We enable you to get high-quality healthcare in every corner of the EU. We provide online doctor consultations 365 days a year, without any waiting time and prescriptions within minutes
Informações de contato
Malta
- mobidoctor.eu
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 39% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Rapid fulfilment of urgent prescription…
Was able to get an urgent prescription for an anti biotic emailed to a local pharmacie in fairly remote France coastal resort and collected within 2 hours. Thorough questionnaire gave us confidence in the process, and very clear process for picking up meds at the pharmacie.
Fastest, often also the best
If you have a genuine problem, its the fastest possible and often times best way to get the treatment you require.
Support is also amazingly fast(SECONDS to respond!)
I was feeling a bit weird before i tried Mobi the first time, but since then I used the site to get the attention of a doctor dozens of times.
Absolutely great experience.
Ps they also provide reimbursement certificate for private insurance!(in addition to the invoice)
Medical Help for Travelers
Mobidoctor are a very professional organisation. Their Doctors are excellent practitioners, speak various languages and helped me when I needed help while on holiday overseas. I highly recommend them to anyone needing medical assistance or prescriptions.
Mobidoctor was a life saver for me
I was assigned a wonderful doctor in Lisbon, Dr Gabriela Canelas. She was kind, empathetic, very knowledgeable already about the medication I was after. It was a process to find the right medication for me, and through that process Dr Canelas was open-minded, flexible, and solution-oriented. But more importantly, I felt really cared for. The whole system works well, and I had prescriptions sent to my pharmacy within minutes of the consultation. Also, it's much easier to use the refill prescription service with Mobidoctor than to go see my local doctor.
Very helpful
Very helpful, Chris was very responsive. I could get the prescription within 30-40 minutes. Thank you.
Amazing experience and support
First of all: Just an overall amazing and available service.
But the thing that stood out to me is the support. On the weekend I got a person dealing with my problem within 30 seconds.
Great support team
Chris was very helpful. When the pharmacy in Ireland could not access the prescription through email, Chris phoned the pharmacy and sorted it all out. 20 mins between contacting Chris to help and getting my prescription ready
Absolutely brilliant 5 star service
Absolutely brilliant service-the Dr I saw spoke excellent English & sorted out my prescriptions very quickly. The website is really good & stores all your health information & you can request to have receipts for your insurance company. All extremely easy to use & simple all round.
My only issue was the website doesn't give you long to fill all your information in for a consultation so it timed out 3 times. I overcame this with adding as much info to my Medical History & profile as possible then it pops up automatically.
Other than that minor issue excellent 5 star service. Will definitely use again & will recommend!
Script in Switzerland
Travelling from Aus and needed a script fairly urgently in Switzerland. It came through quickly and was fine with the pharmacy. Was a bit sceptical but worked well!
Te cuidado
Tuve problemas para obtener el medicamento porque las farmacias no aceptaron la receta. Esta información no me fue comunicada antes de realizar el pago, lo que hizo que el servicio no fuera útil para mí.
Al principio, la atención al cliente no respondía, por lo que escribí una reseña negativa reflejando mi experiencia en ese momento. Actualmente, han comenzado a comunicarse conmigo tras leerla.
Recomiendo a futuros usuarios que verifiquen la disponibilidad para comprar el medicamento antes de adquirir el servicio.
Overall : A Lifesaving Service with Some Key Areas for Improvement
Overall, Mobidoctor has been a fantastic and essential service for me. My most recent consultation was with a new doctor who was incredibly caring and thorough. The fact that she took 30 minutes to discuss my concerns, despite some minor technical difficulties with the camera, shows a real dedication to patient care.
While the core service is excellent, there are a few areas that, if improved, would make the experience perfect:
Appointment Booking: The 5-minute time limit to fill in all the information when booking a new appointment feels very rushed and stressful. Extending this timer would significantly improve the user experience.
App Functionality: The "doctor near me" feature did not seem to be working correctly, which could be a useful tool if it were functional.
Prescription System: This is the most significant challenge. The current prescription format is not accepted by all pharmacies in Finland, as some require a traditional handwritten prescription or an official e-prescription. Integrating fully with Finland's national Kanta e-prescription system would be a game-changing improvement. This would resolve all pharmacy acceptance issues and make Mobidoctor a seamless solution for patients.
Despite these issues, Mobidoctor has been a true lifesaver. I highly recommend it and eagerly await these potential improvements
They are scam
This service is awesome!!
This service is awesome. I am on a river cruise in Vienna, Austria, and have been having major leg cramping and other issues. Recommended some medicine and we talked thru my health history so he could determine if I needed more critical treatment. Highly recommended to anybody who is traveling use the service!!! Customer service is the most responsive and Dr was awesome as well. Thank you for this service.
I cannot fault this platform
I cannot fault this platform, process, doctors and customer service. The process was extremely easy, the doctor I spoke with was extremely helpful, engaging and understanding. It was so comforting to be able to discuss medical issues with an english speaking professional as it is always so hard to find when you live abroad in a non-english speaking country. The founder was so helpful on the chat and also gave me advice of an online pharmacy to use that were not only extremely well priced but have a website that is easy to navigate and understand. Overall an excellent experience from start to finish and I will definitely be using them again. A huge THANKYOU Mobidoctor and your team!
A very well-designed platform
A very well-designed platform. Doctors respond quickly, and the owner of the platform is always engaged! I always recommend it. If I ever need it again, I will definitely turn to them.
Great experience
Probably the best healthcare experience I’ve had in a long time.
I got an appointment quickly, the doctor was kind listen to my problem and acted quickly - he even helped me with an issue when I was trying to fill the prescription
Terrible Costume Service
I had a consultation withy a great doctor actually, but I couldn't get any help from mobidoctor's costume service with my prescription as in Finland I needed some codes to buy it . I have been ignored by them even after the doctor had contacted them. So if you have doubts don't use it as even if doctors are good they don't care at all if you were able to get your prespriction.
Amazing and quick online service
Amazing and quick online service. The doctors really take time for you and think along.
When I was having some questions, I could easily chat to Chris through the chat function and he guided me efficiently.
5+ ⭐️
I recently found myself in Europe…
I recently found myself in Europe without my prescription and had an online appt at Mobidoctors. The appointment was within the hour and the prescription was sent in to a convenient location for me. When I had an issue with the prescription, it was handled with a chat assistant and the issue was rectified. I recommend their service.
Great service
Great service, professional doctor, great availability for consultation and they also helped me to find the medicina when not available at my local pharmacy
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