I love being able to have my own "account" for money, and being able to have a way to store it since im prone to losing money, but its also really cool how my parent can give me an allowance with it,... Ver mais
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Veja o que dizem as avaliações
Was very clear and easy to get my request pushed through. She acknowledged what my issue was, walked me through the process and provided me the next steps clearly.
Horrible service ,The customer support does not speak English .They blocked my daughter's card without no tangible explanation and the overall service is absolutely poor. I paid $5k to Pay Mine , We l... Ver mais
A empresa respondeu
Originally i got the card for my oldest, and then we added my middle child and now my youngest one has one. We love that we can keep track of their spending habits and they can see how much they earn... Ver mais
Detalhes da empresa
Escrito pela empresa
Modak is a US-based platform leveraging the power of fintech, gamification, and community to empower kids to reach their full potential. We are founded with an audacious vision to enable kids and young adults to reach their full potential, regardless of their background. We pursue this mission by offering a gamified fintech and learning ecosystem - with teen cards, financial literacy, and other services. We build for scale and security using the best technologies and enrich the user experience with a thriving community that supports each other. Modak is trusted by over 30,000 families and growing by the day. We are one of the most well-funded early-stage startups, and we are grateful for the 5+ years of runway we have even in this market. Our investors include GGV Capital ($9.2Billion VC firm), Monashees, Maya Capital, Nazca VC, One VC, and 30+ leading angel investors and entrepreneurs across Silicon Valley and Latin America.
Informações de contato
Estados Unidos
- 833-966-2428
- hi@modakmakers.com
- modakmakers.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Modak is a very good card for kids it…
Modak is a very good card for kids it allows them to do choirs and earn money
Well my experience chatting with David…
Well my experience chatting with David was good he answered my question and helped me out. Thank you again
Love that they were able to give me the…
Love that they were able to give me the info I need it right away to solve my situation !!
I thought you guys have a couple of…
I thought you guys have a couple of things you have to fix you guys need some work.

Resposta de Modak Makers
Really like this card for my children
Really like this card for my children. Teaches them money management and has good security and privacy for your account
It is a very great app it really helps…
It is a very great app it really helps to watch people how much my kids are spending and giving them money for chores and everything else
In general
In general, I love this app. We use it for chores mostly- It’s definitely teaching my kids responsibility, the value of a dollar, & gives them a sense of pride when they’re able to spend their money at the store with their own card.
There are a couple of things that I think wound would make the app better:
1. When the kids submit their chore, in order to add the photo they have to take it on the regular camera app and then go back into the Modak app and select it from their photos. It would make it a lot easier if they had an option to take a photo within the app instead of having to flip back-and-forth between apps.
2. It would also be helpful if you could list more than one parent or guardian- As we have split households, it would be nice if the second parent was also able to log on while the kids were at their house. As of now, both parents would have to use the same login information and since my bank account information is on my login I do not feel comfortable sharing it with the other parent.
It’s a great app
It’s a great app. I can manage my kids spending all while teaching them how to be smart with the money. Only thing I would say should be an option at least for the parents is for the card to have an ATM option so we can withdraw cash if needed or be able to transfer the money back to the parents card so that way we don’t have to wait for a check when we or if we close the account for whatever reason.
It teach the kids responsibility
So, far I’m loving Modak for my daughter.
Waste of Time and Energy
Like so many others have said, I have had nothing but issues since I signed my boys up for an account. First there was the having to try several different payment forms to find one that they would accept to fund my kids accounts, finally of course it was one that required fees to transfer money. Then there is the fact the cards take a really long time to arrive. Between when I set up these accounts (mid-March) and the time of this review, I was able to order and receive my teens cards from another company that only issues cards to 13 and older, and get a replacement debit card for my fiancee. And even before my boys cards arrived our accounts were blocked for "suspicious activity" and I had to submit a bunch of stuff regarding the card used to fund the kids accounts. Then let's not forget that right after the accounts were blocked my app access was restricted. The only reason I am giving them a 2 star rating instead of a 1 star is because customer service has been at least a little helpful. Truth be told as soon as our accounts are unblocked, I'm taking the kids cards to an ATM or somewhere they can get cash back and I am withdrawing their money and closing the accounts.

Resposta de Modak Makers
So far I have had a awesome experience…
So far I have had a awesome experience with Modak, had a issue with my money posting on my account and they got right on it and fixed the issue. When ever I had a question concerning my kids cards they had the answer...thanks Modak
They helped me understand what it meant…
They helped me understand what it meant and what they were doing and it was fun that they can at least help me so I can understand 10 out of 10 customer service 😁
Great customer service
Had a little trouble putting money on card but customer service was great and responded in seconds resolving my issue, my son is so excited to have his own card
Agent was incredibly helpful
Agent was incredibly helpful. Was able to assist me with getting my childs card replaced seamlessly.
I like it because you can get help and…
I like it because you can get help and talk to people and you can get challenges
I love this app
I love this app. It’s really great for the kids! The customer service is very helpful and they responded very quickly to help assist me with something.
Refund
Thanks for being a great company and helping with my refund
The agent was able to answer my…
The agent was able to answer my question. It is a bit frustrating that we can not print a statement from the app, but I will email to get what we need.
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