Modern Rattan  Avaliações 

Delivery was extended and we were not really kept advised about when to expect it. Cover is excellent but we would have appreciated advice on how to fit the securing ties. We finally figured it out and are very pleased with our purchase.

Not recommended. Kept me waiting for an order which I had to progress check several times due to lack of communication. A different reason was given each time I called. Eventually I had to cancel the order as I lost faith in them. I should have read previous reviews before ordering from this company to save myself time and inconvenience. Avoid!

I was informed at the outset that the furniture was sold out and that delivery wasn’t expected until mid May. We had an unexpected family celebration that was happening at the beginning of May, so I asked Modern Rattan if there was ANY chance of receiving our Maze Oxford 8 Seater in time for it. Amazingly they managed to get the furniture to us in time! Thank you to the people at Modern Rattan, who kept me updated with the various stages of delivery. I would highly recommend Modern Rattan and the furniture is really lovely too.

Great communication and fast delivery, item as described.

Love my new furniture. I’ve not got the table up yet as I need a couple of strong people to do for me. But the chairs are fabulous.

Really good service and excellent delivery no complaints at all and a good product

Ordered an item from Modern Rattan on 16th March, card debited at the same time. I received a ‘processing your order’ email the following day but have heard nothing since then and haven’t received my order. I’ve emailed them and sent a message via their site but had no response. Today I tried their chat which isn’t manned and then tried calling but their phone is unavailable. Be wary before you order, luckily my order wasn’t big.
*UPDATE* 16/03/25 I had a call from them this evening - my order has gone missing with the couriers so they have despatched another one. Their phone lines are down so their message service is busier than usual. I should receive my order in 2 days so will update again after that.
*UPDATE* 04/04/25 Order arrived today via DPD next day delivery. Matt phoned me yesterday to update me.

Love my bistro set but would like some idea of how to look after it and keep it at its best

Update. Modern Ratten has been in touch and explained a delay in answering emails. I have now been refunded. I have given 5 stars for the phone call and explanation received and have been issued a refund.
Thank you for the prompt resolution.

No after service, I rang twice and was promised a call back, it never happened.

I am very pleased with my purchase of the Modern Rattan table and chairs cover, it is very good quality and very well made.

Great service from Modern Rattan & the cover we purchased is a really lovely quality

Very nice product, good value and efficient service.

The service and support was great. Although one of the chairs was distorted when it arrived it was rapidly replaced and the product was excellent

Item never turned up. They said they were looking into it but never heard back.

Great product better than expected

Sell better quality products, I personally wouldn’t buy again from this company

From start to finish easy process with online order. Kept updated every step to delivery. Pricing very competitive, would recommend

On time delivery and just as described. Excellent customer service too.