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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Really disappointed in the brand. Their cut is way off. Full briefs and bikinis have high cut bottoms and creep up your bum leaving you wondering if you’re going to leak, especially at night. I am a s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've tried many other brands in different styles and none are as comfortable as modibodi boy shorts. They provide amazing protection without feeling bulky and no leaks even on my heaviest days. The... Ver mais

Avaliado com 4 de um total de 5 estrelas

Bought both period pants and some regular pants. Period pants are soft, pretty comfy and have never leaked even though I am a fitness instructor so am quite active. Only 4 stars as The regula... Ver mais

Avaliado com 3 de um total de 5 estrelas

Bought for my petite granddaughter for an upcoming holiday but the swimming costume came up small. Reordered at a cost and sized up but although slightly bigger I wasn’t prepared to keep paying the ri... Ver mais

Detalhes da empresa

  1. Loja especializada em roupas íntimas
  2. Loja de roupas desportivas
  3. Loja de lingerie

Escrito pela empresa

Modibodi® is Australia’s original leak-proof apparel brand, designing underwear, swimwear, active wear, maternity wear, reusable nappies and accessories 🩸 We help people with all kinds of leaky bodies get on with their lives. We’re comfortable in our own skin and not embarrassed to talk about leaky bodies – because they’re part of life 🩸 Voted the #1 period & incontinence underwear, try it for yourself risk-free for 60 days!


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 81% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent products

Excellent products, i have had my first period pants for over 3 yrs and only now showing any signs of wear! Great quality and have never let me down woth any leaks! Thank you

17 de setembro de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

Wow, thank you so much for sharing this, Tamara! We’re thrilled to hear that your Modibodis have been with you for years and have never let you down. Thank you for being an amazing part of the Modibodi community ✨ xEm

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I had to send some pants back for my daughter as they were not big enough. The service was amazing. Highly recommend. I purchased some for myself and they are great.

15 de setembro de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

Thanks so much! We're always here to ensure everything goes smoothly with your requests, as well as with returns. So glad you and your daughter are enjoying your pairs. Thanks for recommending us, Elizabeth! Stay amazing ✨ xEm

Avaliado com 1 de um total de 5 estrelas

Falling apart in just over 1 month

I purchased 7 pairs for $100 just over a month ago.3 of the 7 pairs so far have all come away from the waistband .Obviously they aren't going to last much longer.I did my research before buying and saw nothing but rave reviews Unfortunately this has not been a great experience for me and I have wasted $100 on poor quality underwear.So disappointing

7 de agosto de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

Oh no, so really sorry to hear about your experience, and thank you for giving us the chance to sort this for you!
I’ve requested some more details here, and once we receive your response, we’ll be able to look into this further and get it resolved for you. Kindly, Em.

Avaliado com 5 de um total de 5 estrelas

Perfect

Perfect products - cannot be faulted, quick delivery and empathetic and supportive customer care. B corp and ethical - great company, great employees and great products. What’s not to love!

13 de setembro de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

Your kind words mean a lot to us. Thank you so much, Jemma! Have a wonderful journey! xEm

Avaliado com 5 de um total de 5 estrelas

Great products

Great products, delivered in time, well explained for how to use those. I recommend!

5 de setembro de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

Thank you so much for the recommendation, Aurelie! We’re thrilled you’re loving the products and service! 💕 xEm

Avaliado com 2 de um total de 5 estrelas

Beware of the return postage fee

Beware of the return postage fee. I’ve bought a number of products from Modibodi in the past and found the quality to be very good. The customer service was very quick. But for the first time I needed to return something- I couldn’t exchange as they had no stock of anything similar in the size I needed a and there is a (seemingly pretty hidden and non optional) postage fee which means to return them I’m losing £9 out of £29 paid originally - my original postage (fair enough) plus paying a non optional return postage fee. I’ve not experienced this before and as a result I will avoid Modibodi in future.

12 de setembro de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

So sorry for the experience you’ve had with our return process, RMM- we always aim to be transparent, which is why our Returns Terms are clearly laid out on our website so customers can make the best decision before purchasing. Since you’ve already been in touch with one of our team members, the best way forward is to reply directly to that same thread if you have any further concerns; they’ll be able to assist you right away. Thank you for sharing your feedback with us. 💛
Warmest xEm

Avaliado com 5 de um total de 5 estrelas

Great quality

Great quality. Leak proof and easy to wash

13 de setembro de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

Thanks a bunch, Ciara! So glad you’re loving the quality and how easy they are to care for! <3 xEm

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service all round

Brilliant customer service all round. I had to return my purchase as they were the wrong size but got clear instructions as to how to return, unfortunately I haven’t had chance to try anything yet but I’ll
Order a different style. My daughter recommended modibodi very highly so
I’m sure I’ll be happy with my choice

12 de setembro de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

Thank you so much for your lovely feedback, Kim! We’re glad our team could make your return easy, and we can’t wait for you to try a new style. Big thanks to your daughter, too, for the wonderful recommendation! Stay amazing! xEm 🙌

Avaliado com 5 de um total de 5 estrelas

The modibodi period pants are the best…

The modibodi period pants are the best I've tried. They never leak and are so thin and comfortable. Also very long lasting. My teenage daughter also loves them.

11 de setembro de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

We’re absolutely thrilled that your Modibodis are giving you the best experience! Thanks for sharing this, Claire. 😍
Your support, with your daughter, truly inspires us! Cheers! xEm

Avaliado com 2 de um total de 5 estrelas

Holes in gusset

I love the idea of period pants but these are too expensive for the time they last. I bought quite a few pairs so that I'd have enough for day/night for a 5-day cycle. It was quite an investment. Quite soon holes developed in the gusset. I complained to the company and they replaced a few pairs, but exactly the same happened again. I always rinse the pants and wash on a cold cycle with no other garments. Looking online, this seems to be a common complaint so I'd advise trying another company's product.

10 de setembro de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

We’re so sorry to hear this has been your experience, Donna. That’s definitely not what we want for you or your Modibodi pairs. I’ve asked for a few more details so we can take a closer look at what’s happened and help get this sorted for you. Thank you for sharing your feedback with us. xEm

Avaliado com 2 de um total de 5 estrelas

Unreasonable shipping costs

Used to order a lot from ModiBodi as feel they provide some of the best quality period underwear but ever since they introduced a flat postage fee of £5 per order I’ve had to stop. It doesn’t cost anywhere near £5 to send one pair of knickers as a large letter with Royal Mail so why are customers being charged this?

In response to ModiBodi’s reply below: the cost of a large letter using Royal Mail tracked 48 hour is £2.70. So this still doesn’t explain why ModiBodi is charging customers £5.

10 de setembro de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

Thank you for sharing your thoughts, Rebeca! We completely understand your concern. We use Royal Mail’s Tracked 48hr service for all orders to make sure every parcel arrives safely and smoothly, with full tracking for peace of mind. While this may cost more than standard post, it ensures reliable, secure delivery for all. We value your support and feedback, and we’ll keep working to make shipping as sustainable as possible. Kindly, xEm

Avaliado com 1 de um total de 5 estrelas

If there were no stars that is what I…

If there were no stars that is what I would give them. Their customer service is an AI Bot called Anna who is very annoying and absolutely ineffective. Items did not arrive I spent €70 on 2 items. When the tracking updates for delivery did not update I tried to cancel the order under distance contracts regulations but they have no clue of European Consumer rules despite targeting the region.

1 de setembro de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

Thank you for sharing your experience, Ciara. We’re truly sorry for the delay and understand how frustrating this must be. Please know we take both customer experience and regional regulations seriously and are always working to improve. While our AI assistant helps with quick answers, we (human team members) as always here whenever extra support is needed. ❤️
Right now, we’re in direct contact with the courier and closely monitoring your order to ensure it’s resolved and delivered — we’ll keep you updated every step of the way. Thank you for the chance to sort this out for you! xEm

Avaliado com 1 de um total de 5 estrelas

UK- Modibodi customer service.

UK- Modibodi customer service.

I am writing to express my disappointment with one of the item I received from my recent order- TEEN SWIMWEAR BIKINI BRIEF.

The item appears used rather than new , it arrived without a tag! and the package was damaged giving the impression that it was not in brand new condition. I even did not open it!

I have sent a message to cust serv immediately upon receiving the delivery package.

The other items from this order looks brand new with tags however swimwear bikini brief looks like used!

This is not what I expected as a paying and a first time customer and I am very dissatisfied with the experience. I purchased this item as NEW and therefore expect it to arrive in proper condition with original packaging and a tag!



I have sent several emails to report the issue however was received and AI reply either my emails were moved in to Modi body SPAM.

Only on one email I was assured that it will be checked however so far haven't received any resolution with my issue- not even explanation why the item inside is without a tag?

4 de setembro de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

I’m so sorry to hear about this experience, Ewa, and thank you for taking the time to share it with us. This is absolutely not the kind of experience we want you to have, especially as a first-time customer. I’ve already requested more information here so we can review what happened, and once we receive the details from you, we’ll make sure to look into this thoroughly and sort it out for you. We appreciate the chance to make this right! xEm

Avaliado com 1 de um total de 5 estrelas

poor returns policy

My disabled child could not try on the pants within the 14 days for sale items. Unfortunately they were not suitable. I tried to get a return but customer services were most unhelpful and unable to give any concession for our situation

16 de agosto de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

Oh no, we’re so sorry to hear about the trouble you’ve had with your return. Thank you for bringing this to our attention. I’ve already requested some more details from you here so we can make sure we exhaust every effort in getting this sorted out for you — we truly appreciate the chance to help. xEm
-----------------
UPDATE: Thank you for the details you shared! I can confirm this is now being coordinated with our team, and you may expect an email from us anytime within 24-48 business hours. Thank you for your time in sharing this feedback! xEm

Avaliado com 5 de um total de 5 estrelas

The best period pants that I have used!

I have been using Modibodi for around 6 years (possibly longer)! I have recently just got rid of my original pants, not because they were leaking, but after around six years of use they were looking tired, so I have recently replaced all of them.

Firstly, in the time that I have used ModiBodi they have never once leaked (even when used for postpartum bleeding!), they are comfy and they last! I also bought another brand at the same time as buying my first batch and they leaked instantly and weren't as comfortable.

At the time of replacing them I was also given a voucher for a well known Supermarket that also makes period pants and my friends really rated them, I however find that the quality wasn't quite there and they leaked!

Hopefully these won't need replacing now, as I have just hit the perimenopause. But I can (and do!) highly recommend these pants to my friends, family and people who come to my educational baby classes.

5 de setembro de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

Wow — thank you so much for such an incredible share, Katherine! Six years of comfort and confidence (even through postpartum!) is exactly what we hope for when creating our products. We’re so grateful you chose to come back and refresh your collection, and even more touched that you recommend Modibodi
Thanks so much for being part of the Modibodi community for so long! Stay amazing ✨xEm

Avaliado com 5 de um total de 5 estrelas

Love it!

Got my first pair and trying it out! Loved it so far! They’re comfy and I don’t leak terribly like I do with other brands.

3 de setembro de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

That’s amazing to hear, Keely — thank you so much for sharing your first experience with us! We’re thrilled you’re loving the comfort and protection. Cheers! xEm

Avaliado com 1 de um total de 5 estrelas

Period swimwear not fit for purpose

I'm only posting the review here as modibodi will not post my review on their website due to being 1 star. I purchased a super absorbency bikini bottom for £40 (original price is over £60!) Which claims to hold up to 10 tampons, based on this I assumed that I would be able to wear it for a good part of the day. I wore it on my lighter day for about 1 hour and then went to swim for less than 1 hour. When I came out of the pool, as soon as I sat down on a towel, I left noticible blood marks! I'm just glad I realised it befofe anyone else noticed. Very dissapointed as spending £40 on just a bikini bottom it's a lot of money for me!

25 de agosto de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

We’re so sorry to hear about your experience with leakage, Aleksandra – that’s definitely not what we want for you. 💛 We’re here to make sure this gets sorted, and I’ve requested a few more details so our team can look into this further for you. Thank you for the chance to make this right! xEm

Avaliado com 5 de um total de 5 estrelas

Really quick and responsive customer…

Really quick and responsive customer service.

3 de setembro de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

We’re so glad you’ve had a great experience with our customer service team. Thanks, Alex — your kind words mean a lot! ✨ xEm

Avaliado com 5 de um total de 5 estrelas

Life changing

Love these underwear! I’ve been using them for 4 years now and I have never experienced a leek or discomfort. They were the change I was looking for!!
Customer service is great and really quick to answer your questions.

2 de setembro de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

Wow — thank you so much for sharing this, Stefania! 💛 We’re thrilled to hear our undies have been life-changing for you and that you’ve had such a great experience with our team. Your support means the world to us! Stay amazing! xEm

Avaliado com 1 de um total de 5 estrelas

Son unos estafadores

Son unos estafadores. Da igual lo que compres que si no te queda adecuadamente no podrás devolver el producto. Se inventarán cualquier excusa para no devolverte el dinero y mucho menos darte solución.

20 de agosto de 2025
Avaliação não solicitada
logotipo da Modibodi

Resposta de Modibodi

Oh no! So sorry for any trouble with your return, Maria. Let me assure you that we take returns very seriously and aim to resolve these issues fairly.
We aim to make things right for you, so I’ve requested a few more details from you here so we can check this further and find the best solution for your case. Thank you! xEm

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