Emailed Modora "Enquiries@modora......." as they requested before returning an item and received a reply and return instructions. Returned item as per instruction provided (at own cost, no return lab... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I bought the ‘Grey Metal Handle Shiny Clutch Bag’ which arrived really quickly and is a nice little handbag. Unfortunately one of the clasps on the hoop handle was twisted and wouldn’t close. I contac... Ver mais
I was looking for a bag & came across this Company. I had never heard of them before & was a bit apprehensive as to what the actual item I'd ordered would be like, the reason I was, was because it wa... Ver mais
A empresa respondeu
AVOID AVOID Dreadful company, my partner bought a dress , completely wrong size arrived but they insisted on returning it to China at her expense. Slow communication, in the end out if frustration I... Ver mais
Detalhes da empresa
- Loja de moda feminina
- também em
- Loja de casacos de couro
- Loja de Jeans
- Loja de lingerie
- Loja de Roupas
- Loja de roupas desportivas
Escrito pela empresa
Modora is a U.K. based premium apparel brand that combines the gentle tones of traditional Eastern wear with the glamorous beams of the latest Western trends. This vision is imbued within our entire fashion line to bring women the genuine appeal and comfort of a premier brand.
Informações de contato
4 Hockley Park Pitsford Street, Hockley B18 6PT West Midlands, B18 6PT, Hockley, Reino Unido
- 07498 713722
- Enquiries@modora.co.uk
- modora.co.uk
3,3
Bom
174 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Tiny sizing like 1 size out
Tiny sizing like 1 size out
Delivery not the fastest
16 de novembro de 2022
Resposta da Modora
Dear Yasmina,
We are sincerely sorry that you are not satisfied with your shopping experience. We are very sorry that the sizes on our website did not fit you and that sizes vary from person to person. We will continue to improve our quality and service. Our Services Team Member will contact you right away to address your concern.
Thanks & Regards,
Modora UK
The item I ordered was good value for…
The item I ordered was good value for money and it arrived quickly
16 de novembro de 2022
Resposta da Modora
Hi Tracy,
We are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service.
My mum was so pleased with this gift .
My mum was so pleased with this gift .
Thank you again
16 de novembro de 2022
Resposta da Modora
Dear Customer,
Thank you so much for taking the time to write us this wonderful review.
We appreciate all your support. Look forward to your next purchase. Have a wonderful day. :)
Easy website to use.
To start with easy website to order from. Keeping me informed of my order gave me peace of mind. Delivery quick. Overall extremely professional.
4 de novembro de 2022
Resposta da Modora
Hi Lynda,
Thank you so much for taking the time to write us this excellent review.
We appreciate all your support. Look forward to your next purchase. Have a wonderful day.
Sincerely,
Customer Excellence Team
Modora UK
Great shopping experience.
Item exactly as per the website photo - matching a pair of KG shoes perfectly. Good value for money. Quick and safe delivery. Great shopping experience.
31 de outubro de 2022
Resposta da Modora
Dear Customer,
So happy to hear about your fantastic experience! We do our absolute best to deliver perfection every time, and comments like this mean a lot.
Thanks & Regards,
Modora UK
I ordered my product which I needed in…
I ordered my product which I needed in a hurry. So I paid the almost £5 for next day delivery.
I waited over a week before the parcel came.... there were NO communications in this time....
It was actually no GOOD to me then....
Even if I return the product I won't get the pre paid postage back, so am now £5 out of pocket for NOTHING....
Very disappointing....
24 de outubro de 2022
Resposta da Modora
We are sincerely sorry that you are not satisfied with your shopping experience. After investigation, I found that You ordered on 28th October Friday and the order was delivered the next working day (31st October).
Lovely fit but
Lovely fit, looks good but not as described. Said in description made from 95%cotton (which is why i bought) unfortunately it is 95%polyester. As i took tags off and wore it overnight (sweated) i would not seem right send back. If only i looked at the label.
6 de outubro de 2022
Resposta da Modora
Thank you for providing us with valuable feedback!
We are disappointed to hear the garment wasn’t exactly to your liking. At Modora we always try to consider our client's feedback to perfect the shopping experience. We hope you will be able to find the perfect item in your next purchase.
Let us know if you need any assistance at Enquiries@modora.co.uk.
Regard,
Team Modora
Amazing Service!!
Amazing service! I placed an order in the morning and received it in the evening as my order was urgent. Quality is amazing. Will definitely shop again!!!
13 de outubro de 2022
Avaliação não solicitada
Resposta da Modora
Hello Justine,
Thank you so much for taking the time to write us this wonderful review.
It’s very nice quality
It’s very nice quality. Delivery was quick. The reason I’ve put 3 stars is because it does seem small than a xxl. It does up far smaller and the belt is a touch two small I think. Overall a nice kimono but wrong sizing.
11 de outubro de 2022
Resposta da Modora
Dear Customer,
We are sincerely sorry that you are not satisfied with your shopping experience. We are very sorry that the sizes on our website did not fit you and that sizes vary from person to person. We will continue to improve our quality and service.
Lovely clothing,super smooth transaction
Great experience,quick delivery and item exactly as described 👍
3 de outubro de 2022
Resposta da Modora
Dear Customer,
So happy to hear about your amazing experience! We do our absolute best to deliver perfection every time and comments like this mean a lot.
Regards,
Modora UK
My refund has arrived! Thank you.?
My money has been refunded now. I really liked the style of the jeans and was disappointed that they were too small. I am nervous about ordering another pair because of the additional cost of postage if these too are te wrong size.
24 de setembro de 2022
Resposta da Modora
Dear Jane,
First of all, we are extremely sorry for the issues you have faced. Due to the queen's funeral, all our operations were closed.
I assigned this case to our very cooperative Customer Success Manager. After investigation, I found that your issue is resolved. Please check from your side.
Once again, I sincerely regret the complications faced in this process.
Regards,
Modora
Very modest dresses of very good…
Very modest dresses of very good quality at a great price. Thank you so much.
23 de setembro de 2022
Resposta da Modora
Thank you so much for leaving us a positive review! We are thrilled to hear that you are happy with our product quality and services. We look forward to your next purchase.
Regard,
Team Modora
The balloon trousers are just amazing
The balloon trousers are just amazing! Perfectly comfy and on point with size chart. Totally recommend to anyone looking for nice quality jeans. I'm in love with these, they're my new favourite pants 🤍
The only issues I had was with FedEx delivery, but it's absolutely not a fault of the store!
21 de setembro de 2022
Resposta da Modora
Thank you for your review. It felt great to hear that you are happy and satisfied with our products and services.
Have a good day!
Jeans
These jeans were so large and the high waist reached my neck! Returned and received fast refund.
17 de setembro de 2022
Resposta da Modora
Dear Customer,
we are sincerely sorry to hear that you are not satisfied with your shopping experience. We are very sorry that the sizes on our website did not fit you and that sizes vary from person to person. We will continue to improve our quality and service.
Thanks & Regards,
Modora UK
Very happy with the scarfs
Very happy with the scarfs, very quick with delivery, A ++++
12 de setembro de 2022
Resposta da Modora
We were more than happy to help. Thank you, Angela!
Sincerely,
Customer Excellence Team
Modora UK
Quality
Ordered a few pieces of clothing, loved each one, but my personal favourite was the jeans, fitting and quality is beautiful and exactly what I wanted. My new favourite go to shop.
5 de setembro de 2022
Avaliação não solicitada
Resposta da Modora
Hello Nadia,
Thanks for leaving us such a wonderful review. We are thrilled that you loved Modora
Sincerely,
Customer Excellence Team
Modora UK
MASSIVE PANTS
Ordered a large as I an 12/14 size
The pants are twice the size of my others.
I contacted Modora as the quality of the pants are good and asked how to return and get smaller ones- NO RESPONSE as yet
7 de setembro de 2022
Resposta da Modora
We are sorry to hear you encountered a problem. We went through our email system and could not find a message from you. Can you please share your order number? So we will try to resolve the issue ASAP.
Great swimming hat
Great swimming hat. My wife is delighted with the product and its style. She would definitely recommend the swimming hat and its also a great price.
10 de setembro de 2022
Resposta da Modora
Hello Peden,
We are so grateful for your kind words. Thanks for sharing your review with us.
Sincerely,
Customer Excellence Team
Modora UK
My Kimono is "WOW"
This was my first purchase from Modora and I am very happy with the experience. My order was dealt with and delivered promptly and I was kept informed of progress.
As for my kimono ... all I can say is WOW. I am super delighted. It is stunning ... absolutely perfect in all ways and I will look amazing in it when I go on my Mediterranean cruise next year. Look out folks, I'm heading for the catwalk ... oh well, ok then, the gangplank lol.
I would recommend anybody to use Modora and I will certainly return.
Well done Modora.
23 de agosto de 2022
Resposta da Modora
Hello Marion,
Thank you so much for taking the time to write us this wonderful review.
Sincerely,
Customer Excellence Team
Modora UK
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