Mollyandmoonlondon Avaliações 

19
•
O TrustScore é 1.5 de um total de 5

1,7

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Detalhes da empresa


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

19 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,7

Todas as avaliações

(19)

19 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Complete scam

Complete scam. £63 for 2 tops that are cheap and nasty, unwearable. No response from company regarding returns. Other reviewers did get informed that returns are to China and cost approximately £60! Wish I had checked the reviews. Live and learn.

8 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful

Awful quality clothing.
No reply to correspondence.
I would advise anyone to think very carefully before buying anything from this company.

24 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam !

Do not buy from this company that are a scam
Item not as advertised and do not refund you when you request one
Went to the bank for a refund!!!!

9 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

That this is a scam company making out they are selling good quality and have a proper shop in London

If I could rate this company a 0 I would. The instagram pictures and reviews are of a shop in London. I ordered a cotton/linen blend blouse with embroidery. What I received (eventually) was a top made of awful nylon/polyester with a print of embroidery on it absolutely nothing like the picture. That they can do this is disgusting!! I wish I’d checked on here before I ordered !!

14 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is not who you think… the…

This company is not who you think… the item came from china, not UK. The top looked and is of v cheap quality… the so called ad showing a posh London store with a lovely owner selling off her beautiful clothing is a con… mistake learnt by me, please don’t do the same…

13 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My magical mystery tour with Molly and Moon London

If you’ve ever wondered what it feels like to buy a “London boutique” dress that arrives looking like it took the long way round via seven different cargo hubs and possibly a donkey, look no further than my recent adventure with Molly and Moon.
Their website proudly gives off tea‑and‑tweed, Kensington‑chic, Union‑Jack‑waving energy… but my parcel clearly came from somewhere decidedly not SW1. I’m fairly sure it was still warm from its journey across the Pacific. Honestly, I half‑expected the label to read:
“Designed in London* (*at least spiritually)”
When I finally opened it, the dress looked less “elegant evening wear” and more “Halloween costume from the clearance bin of a shop that hates you.” If fabric could sigh apologetically, this one would have.
But fear not! I thought I’d simply return it.
HAHAHAHAHA.
Silly me.
Turns out the return address is back where the dress’s spiritual home truly lies: China. And the postage cost? Let’s just say I could have flown there personally, returned it by hand, had dim sum, and still spent less.
So, in summary:
Thought I was buying from London ✅
Actually bought from overseas ✅
Dress resembled disappointment sewn together ✅
Return cost more than the item ✅✅✅
Would I order again?
Only if I lose a bet or develop a sudden interest in performance art pieces about regret.

2 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT ORDER!!!

If I could’ve given the company no stars I would have!
Delay in delivery; then when item arrived it was not as described at all, couldn’t have been further from the description. Colour and style and material awful and not as per description given. Requested return details so that could get refund. However these are not provided. Then when you contact them to get return address they have a lengthy questionnaire for you to fill in! They told me it would be at a cost to me to retain it which I knew, however they told me return cost would be £35-£65 as they are based in china!!! And not london based as you would be led to believe! I still have not got my refund and have had to contact my bank as this is total scam!

27 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

As with other reviews… poor quality

As with other reviews… poor quality - can’t get refund as it’s a china address costing huge amounts to return. They offered me a 10% refund!!! Awful customer service, I wish I’d read reviews first! Absolutely do not order from this company.

6 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Zero stars - avoid like the plague!!

If there was an option for zero stars, this company would get it! The clothing quality is so poor it is unwearable and you are unable to return the garments without a £35-60 delivery fee!! The customer service is the most appalling I’ve ever experienced - I paid £55 for two items of clothing I can’t wear & can’t return- this shop should be closed down!!!

23 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do NoT BUY

Do not buy from this company the clothes come from China and they do not give you refunds unless you post it back costing over the value of the item !! It’s a con donot buy

3 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT ORDER

DO NOT ORDER
THIS COMPANY IS MAKING A FORTUNE ON SELLING RAGS AND SAYING IT IS A LONDON COMPANY Unfortunately I didn't check reviews before I brought my dress. What i received was nothing like the dress advertised, it was cheap fabric, huge for the size, and way too long. Absolutely awful.
Of course emailed customer service, I could send the item back, to China, not London where they advertise their Boutique to beat a cost of £35-£65. Absolutely disgraceful. please do not use and aways read the reviews

2 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I had to put 1 star to be able to write…

I had to put 1 star to be able to write something. I wouldn't give them a 1 star if I had my way. Appalling quality clothing in my opinion and then want a report before they'll consider you to be able to return the item AND then charge you between £35 & £65 to send it back. Do not order from them.

1 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total Scam

Dress took far longer than advertised to arrive - delivered in a very small bag. Materials was super cheap and crushed beyond belief. This is a total scam - have requested a refund if no response will contact my CC company to resolve

31 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not as advertised, rubbish customer service

Unfortunately I didn't check reviews before I brought my dress. What i received was nothing like the dress advertised, it was cheap fabric, huge for the size, and way too long. Absolutely awful.
Of course emailed customer service, I could send the item back, to China, (not London where they advertise their Boutique to be) at a cost of £35-£65. Absolutely disgraceful. Will never use again. Do not recommend. !!!!!

25 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely disgraceful.

I didn't read the reviews before I brought my dress sadly. What i received was nothing like the dress advertised, it was cheep, out of shape, probably 6inch shorter than what was on the model. I cannot stress how awful the item was.
Of course emailed customer service, I could send the item back, to China, (not London where they advertise their Boutique to be) at a cost of £35-£65. Absolutely disgusting and this sort of thing should not be aloud.
Lesson learned for me!

23 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid - its a scam

Unfortunately this appears to be a scam.
The website shows some really nice options and suggests the store is based in UK. It is not.
Order placed on 08 March and still not received. Contacted seller who said to wait up to 12 working days. Refund requested but refused. Now turning to my bank to try and get money back.
Avoid at all costs.

23 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This is a scam

This is a scam. The shop does not exist in London. They use fake photos. The company is based in China and the items are of poor quality. Avoid at all costs

15 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Was going to spend a sizeable chunk of…

Was going to spend a sizeable chunk of money with this “company”, but decided to look at the reviews on their Facebook page and I’m so glad I did. This appears to be another fake company supposedly in the UK but is selling cheap tat from China. It’s a shame some of those reviewing on Facebook are not also putting reviews on here.

11 de março de 2026
Avaliação não solicitada

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